) the pool and hot tub were so clean and inviting

only thing we weren t happy with was our breakfast ordered as room service

of the pool s rules is guests have to take a shower before use it

plenty of parking and close to our room

a little hidden gym

is no dedicated restaurant, and breakfast is served in the hotel lobby

good breakfast. super friendly staff. clean room.

breakfast was moderate but good, room was large and clean.

breakfast just minimal, outside not welcoming. rooms and beds great

the breakfast was more than i expected, they had 2 waffle makers along with bread, bagels, muffins, and

location, courtesy shuttle, value-2 queen beds with kitchenette delicious muffin and good coffee

clean and comfortable and good kitchenette and good breakfast = c good value

the hotel even got a gym and pool

was just disappointing: muffin and juice pack and granola bar was not something we expected

kitchen and large room location and easy parking

sally at the front desk went above and beyond to secure an early check in. she was amazing!!!!

there was a guest laundry too which was a bonus

staff accommodated our needs (early check in, late check out, cleanliness).

staff accommodated our needs (early check in, late check out, cleanliness).

was great, was able to book last minute, laundry facility was great

breakfast was

breakfast was okay. houston was very friendly and helpful!

great location. great value. very comfortable. breakfast room very much appreciated.

the breakfast was good, adequate. room was convenient to town and comfortable.

there were treats at the front counter, there's a free breakfast with healthy options

gym is nice, large and quiet. a couple of the machines need maintenance.

gym needs more equipment and they should provide towels.

no bar of soap

we got a cheerful response to our late check out request

on checking in the staff member offered us snacks and water as the cafè and bar were closed

wifi was very week

parking lot a little dark

quiet and close to town. good laundry facilities as well

very handy with the inhouse laundry

plenty of parking

friendly staff. good location. comfortable beds and pillows. they don't charge a pet fee.

pet-friendliness (no pet fee, a little dog park at the property); a friendly staff; a comfy bed and

also, laundry facilities that require coins

bathroom and kitchen were good

i liked that they had laundry facility, room/bathroom clean, beds comfy & check in easy.

it had everything i needed- comfy bed, tv, nice bathroom, mini kitchen.

they had cleaned the parking lot so that when you got out of your car, you did not have to step on ice or snow

sound proof, walkway falling apart, old fridge didn t freeze well, very small place in the kitchen to hang clothes

we had a kitchen included in the room, no fan which made it impossible to cook without stinking up the room

room itself is basic but comfortable and has ac, a small stove top, kitchen sink, and fridge

bed was great, the renovations going on did not interfere with us at all and they included a free breakfast

the breakfast was generous with a good selection of hot and cold options

the did up a scavenger hunt for the kids and had a whole story

delicious free breakfast each morning

out too early for breakfast, unfortunately

pool was cold

breakfast staff (male) was exceptionally helpful

nice pool area, which would be great in summer

pool, breakfast, clean room, good price for the island.

restaurant should be open early for a sit down breakfast.

no receipt provided for the pet fee $25 and parking $10 and turns out i got charged a different amount $50 after check out no

kitchen could be better stocked as they have the full kitchen but nothing to cook with, no wine

, a large rainfall shower and large, deep bathtub, plus a kitchenette

kitchens were just minimally equipped.

need a few more kitchen tools

the swimming pool and hot tub are wonderful most importantly, the staff were plentiful and all were so helpful

to costco room are clean and very spacious clean and spacious bathroom had an amazing time at gym, pool & sauna complimentary morning tea & coffee were available for grab and

from the people who works, the facilities esp the pool and hot tub thst my kids enjoyed so much

the staff are incredible, the hotel is nice and clean, the parking is super convenient

and up shower only), which is a bit annoying with kids

breakfast not complimentary but they are delicious.

breakfast was very fine.

reasonable price outside downtown victoria.free breakfast is excellent!

recently updated rooms and hotel, a restaurant with good food downstairs, and a large outdoor pool, plus a great location for accessing victoria make this a great choice for families

no free breakfast

i am celiac and for breakfast every morning she freshly baked gluten free muffins

breakfast was great. the view of the lake breathtaking.

breakfast

in the morning she made me a nice breakfast, and while sipping our coffee, two hours went by as we talked about cultures and

had a lovely time, however, i think bringing up political topics at breakfast was perhaps not the best idea

all the frustration of our check in experience and challenges the front desk took off one night pet fee of$40

is poor, could not sleep well as occupants above my room were extremely noisy they had little kids who were constantly skipping, jumping and playing ball

the location of hotel in proximity to casino was right on the edge of being a comfortable walk

kids were looking for bacons

great breakfast good location nice newer rooms

and pet fee is a flat 20 bucks no matter how many pets

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility on-site, and they will provide the detergent i would consider staying here

they have a gym and the mall is only 5 min away

to purchase laundry tokens with us dollars

there is a burger/beer bar attached to the hotel

the motel manager was very helpful and the motel had guest laundry facilities

good value, close enough to downtown. they were cool about early check in and late checkout.

full kitchen & accomodating staff, and laundry available.

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

no laundry facilities on site, despite being implied on listing

agent at check in helped get me an early check in which was truly appreciated.

the amenities (gym, hot tub, swimming pool and laundry) always very clean

the check in team member was very friendly and welcoming. pool was great! room was perfect

we made use of the laundry facilities (cdn$2 for wash, cdn$2 for dry)

great pool. rooms very comfortable. staff very friendly. would stay again. great experience

partner and i wanted a nice quiet stay but we were put on a floor of a hockey team of kids

location, parking for an oversized truck, lots of great amenities for kids, the property and beautiful boardwalk that goes for miles

pleasant room, great pool and hot tub, excellent gym facility

pool benefit for families with children

the 8pm story time for the kids was amazing

loved the free shuttle to downtown and james bay, relaxing hot pool and sauna, and the convenient location

accommodated our early check in, upgrade room on a busy long weekend

the tesla ev charger was a nice surprise as was the toto (japanese) toilet

no room service. breakfast not included.

great swimming pool and clean comfortable rooms

small pool for lap swimming

room service food very expensive .

friendly staff. the water view. close to pier. close to downtown. fast wifi.

room service, i was there 10 days and never saw a maid

were very accommodating and just overall wonderful from checking in, room service, to our pool reservations

loved the gym and use of laundry

excellent location, very clean room, comfortable and large. wifi works well

area was great, the kitchen was very nice, nice to have carpeted living area since we have small kids

it also has a restaurant and on site laundry

sleeping sofa works better for kids as it was very soft (or for very light person) - due to covid / related personal shortage

we’ve stayed here before and they had no pet fee but this time (only a 3 weeks later) they said that the management now implemented a pet

the location, staff , communication & pet fee

location, didn’t charge for parking or pet fee

was great, pet fee wasn't crazy

the bar under the inn is lively and serves a great selection beds are very

the spa was beautiful and exceeded expectations

we only had bar snacks and a drink so our restaurant experience was limited it is very convenient being close

so we had no access to the restaurant or bar in the hotel the night/day of our stay

the spa is only for massages and wellness, there’s no hot tub or sauna.

it had a nice bar and friendly bartender but food seemed pricey

location and the fact they accept dogs with a one time pet fee of $50

loved the pool / hottub

good wifi, coffee machine, free cookies and fridge in the room

loved all the extra amenities, pool , large jacuzzi, library, piano, gym etc.,.great location

was great having a full kitchen with pots and pans and a microwave and full refrigerator, though we always ate breakfast at

we travel with a small dog and the extras to make a pet feel welcome were much appreciated

attentive staff across the board, plush comfortable room, quality linens and toiletries, no pet fee and free ev charging that valets handled automatically

loved everything, my kids were super happy

son loved the pool

great locker room, pool, and hot tub

pet-friendly king suite was very modern, spacious, and comfortable

the bar at the bottom level was very popular, so much so that i wasn't allowed to enter as they were at

self park); would have been nice to have a pool or gym

the food in a bar downstairs is ok, but not delicious

room service was horrendous -- pretty much the worst hotel food i have ever had

gym was too small, swimming pool too

surprisingly got a small small pool and tiny gym room which is more than i

thing is the pool was good our first time but the 2nd time we went in, it looked like it hadn’t been clean

thing that was slightly negative, was that the gym was closed & the price was really high

thought maybe it would have been reasonable to be able to book the gym for an hour, as with the pool

dogs no room service

walkability, indoor pool, room service and restaurant and staff.

lack of room service - but expectable because of covid

a bit old fashioned, gym equipment is limited.

i reserved the room for 2 adults and 2 kids

reception staff went above and beyond to find me laundry services. breakfast was amazing.

we felt a bit neglected as there was no room service on the second day of our three day stay

the room service breakfast was great

food service

bed very comfy - room service good, surroundings lovely - in room art and crafts charming

wifi was excellent. room was very nice.