) the pool and hot tub were so clean and inviting

only thing we weren t happy with was our breakfast ordered as room service

of the pool s rules is guests have to take a shower before use it

plenty of parking and close to our room

a little hidden gym

pet-friendliness (no pet fee, a little dog park at the property); a friendly staff; a comfy bed and

friendly staff. good location. comfortable beds and pillows. they don't charge a pet fee.

bathroom and kitchen were good

kitchenette with good quality plates pots

the beds were comfortable, the kitchen was extensive, the bathroom was a bit small, but overall the room was great

the breakfast was generous with a good selection of hot and cold options

quiet nook in the bar where we could avoid the sports tvs

we all enjoyed their free breakfast buffet

the bar and grill was great we especially enjoyed being able to get a meal at 9

visited the onsite bar and restaurant and there was nothing wrong with the service or meal

room service

new rooms. staff was very nice , the restaurant breakfast was very tasty and amazing atmosphere

recently updated rooms and hotel, a restaurant with good food downstairs, and a large outdoor pool, plus a great location for accessing victoria make this a great choice for families

good stay, bar was nice to have

reasonable price outside downtown victoria.free breakfast is excellent!

only one spoon in kitchen

no aerator in kitchen tap = messy no safe

friendly staff and airport shuttle. laundry facilities were handy. breakfast was good.

have the little details like a robe, sewing kit, toiletries, and hot breakfast items and even a pool

close to several kind of shops and small kitchen in the room

had a suite which had a large room with kitchen facilities however the bedroom was small and no daylight unless you opened a small blind on

room was great, kitchen was fully stocked

staff accommodated our needs (early check in, late check out, cleanliness).

room was good, we were travelling for a month so the fact that there is an on site guests laundry facility was very useful

staff accommodated our needs (early check in, late check out, cleanliness).

beauty of the ocean view from your bed, the light breakfast provided in the room, no need to rush any where

great location. great value. very comfortable. breakfast room very much appreciated.

being so close to the ocean made for an enjoyable first time ocean experience for the kids

we were able to check in a bit earlier than expected, which helped with two young kids

the breakfast was good, adequate. room was convenient to town and comfortable.

gym needs more equipment and they should provide towels.

on the bay, nice restaurant with a view, fully equipped gym, new rooms, quiet, parking below and close to all shopping and restaurants

a handicapped bar in the shower!

we got a cheerful response to our late check out request

the spa was relaxing and rejuvenating

no receipt provided for the pet fee $25 and parking $10 and turns out i got charged a different amount $50 after check out no

need a few more kitchen tools

the kitchen was well-equipped and we didn't have to ask for anything in addition to what was provided

large apt with full kitchen

kitchen could be better stocked as they have the full kitchen but nothing to cook with, no wine

to costco room are clean and very spacious clean and spacious bathroom had an amazing time at gym, pool & sauna complimentary morning tea & coffee were available for grab and

there were no high chairs for kids and the food was extremely hot when it arrived

would have liked covered parking but that s just cause i don t like scraping my window

kitchenette limited.

pool and gym you can enjoy too

and pet fee is a flat 20 bucks no matter how many pets

they have a gym and the mall is only 5 min away

not a single bar to hold onto

comfortable, great service from front desk personnel, gym was adequate

reception staff, yummy burger restaurant next door, excellent cleaning staff, small but decent gym

all the frustration of our check in experience and challenges the front desk took off one night pet fee of$40

location of hotel in proximity to casino was right on edge of being a comfortable walk

rooms were clean, beds were comfortable, breakfast was absolutely satisfying and exceeded my

allowed my grandchildren to come visit and come to the pool with me

a nice motel with a very very good continental breakfast.

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

full kitchen & accomodating staff, and laundry available.

good value, close enough to downtown. they were cool about early check in and late checkout.

the motel manager was very helpful and the motel had guest laundry facilities

no laundry facilities on site, despite being implied on listing

full bar attached, liquor store in parking lot

rooms were bigger than i thought and the kitchen had everything i needed and more

laundry on site

the pool

the check in team member was very friendly and welcoming. pool was great! room was perfect

pool was nice and warm

through the gym dripping wet between pool and locker room, bird poo everywhere and dj in bar area was so loud

beautiful, well kept. great fitness facility and son enjoyed pool.

the spa was very nice as well

found that when we looked out the window above the pool , there were some planes of glass that needed to be replaced and flashing that was lifting

made me delicious breakfast

breakfast was awesome. it was a home away from home.

i am celiac and for breakfast every morning she freshly baked gluten free muffins

breakfast was great. the view of the lake breathtaking.

in the morning she made me a nice breakfast, and while sipping our coffee, two hours went by as we talked about cultures and

happy hour is worth going too, friendly bar tender

pillows are a little bulky and can be harmful to a neck. pool's water too cold.

they checked us in early which was lovely and the room service staff was charming and delightful

the gentleman, harj, who checked us in and subsequently tried to help give us a late checkout was professional

we loved the view. staff was pleasant, pillows were nice. room service was great.

location, view from room, friendly staff, gym, pool and spa.

great swimming pool and clean comfortable rooms

was not a breakfast bar included - other coast hotels have this

the pool and hot tub were great fun for myself and 2 kids.

wifi - it cuts out constantly

however, we did visit their bar twice for happy hour and snacks

we only had bar snacks and a drink so our restaurant experience was limited it is very convenient being close

(and we ate all over) we also had massages with the spa downstairs and it was very luxurious and special

gym equipment was broken

gym was a pretty basic so we ended up finding another

we’ve stayed here before and they had no pet fee but this time (only a 3 weeks later) they said that the management now implemented a pet

was great, pet fee wasn't crazy

the location, staff , communication & pet fee

location, didn’t charge for parking or pet fee

we spent time in the pool and hot tub

we had to pick a downside, there was no gym available

no room service but in house restaurant allows you to take out food to your room

loved the gym and use of laundry

not as great for a set up for travel with younger kids)

key tourist sites), safe underground parking, nice little kitchen, very quiet, up-to-date, good wifi

we travel with a small dog and the extras to make a pet feel welcome were much appreciated

attentive staff across the board, plush comfortable room, quality linens and toiletries, no pet fee and free ev charging that valets handled automatically

great pool, gym, and

the gym was very hot

of room service

pet-friendly king suite was very modern, spacious, and comfortable

view, the quiet room, room service, access to victoria, breakfast, the suite with separate rooms

location very pleasant valet gym was satisfactry

24-hour gym. starbucks and restaurant on-site. location. and of course, the staff

the bar at the bottom level was very popular, so much so that i wasn't allowed to enter as they were at

surprisingly got a small small pool and tiny gym room which is more than i

were upgraded to a room with a kitchenette

can't think of anything. might have used the pool, but it is not heated this time of year.

we were also happy that we were able to book the use of the pool

about grabbing a bite to eat and was directed to the pub next door, but when we went there there kitchen was closed

location and the fact they accept dogs with a one time pet fee of $50

room to a 2 room suit, that was more a 2 room apartment with living room, dining room, and full kitchen

room service were not kind when they push guest check out event we still have a time for check-out

i also used the laundry

swimming and spa pools a bonus

location. pool. staff. excellent food and service at the restaurant.

your staff were exceptional - very good to our children. great room service and quality of food.

the swimming pool,steam room and weight room also the help of the staff was comforting.

room was very nice and offered ample space for our family of four

little kids in the hot tub and running around between the pool and hot tub

reception staff went above and beyond to find me laundry services. breakfast was amazing.

i also liked the fact that one could have waffles in the included breakfast

utilizing the full size kitchen means more garbage

breakfast was great. staff friendly. room clean and comfortable.

the full kitchen was helpful along with the cooking tools and plate ware

great continental breakfast was available in the morning

pper room & room service - 100 mins)was very poor

they couldn t even help with getting us room service so we had to leave and find dinner elsewhere

room service didn't include salt or pepper

the view was beautiful and it was really nice to have a spa bath facing the ocean

the outdoor spa was perfect for two, with the complimentary port as an added touch was lovely.

there was free wifi, but we didn't use it

quiet and close to town. good laundry facilities as well

could never get on their wifi so just used my data

to speak of from the room i stayed in, as this is a classic motel where all the entrances face a parking courtyard

no free wifi

parking lot small.

it had everything i needed- comfy bed, tv, nice bathroom, mini kitchen.

they had cleaned the parking lot so that when you got out of your car, you did not have to step on ice or snow

spected arson) so the front of building was charred and laundry room windows broken and boarded up

have asthma), lights to dim in unit), no room service

no pool inside...washroom could be a little bigger

good breakfast.

the pool was nice.

pool was cold

breakfast was excellent, room was great, got a good night sleep