to our room with classic spanish furniture and artifacts, comfortable sitting chairs and free wifi that worked very well

running the bar and restaurant so took a while to check-in

bar staff pleasant

parking, restaurant and cleanliness was great

but you have it in the centre of a very small town with no parking

clean and comfortable, staff very friendly & helpful, good priced bar and food.

went to be local panderia and bought us the local cakes for our breakfast

beautiful hotel, very traditional and characterful. homemade cake lovely for breakfast.

breakfast is just a bun and a coffee but for the price is still great value

car parking plentiful. restaurant on site - food ok.

we had a drink in the bar , but on the web site it said they stopped serving food at eight pm but they offered us food at

breakfast, free cold water from cooler and a good location just off the main routes and free parking right outside

nice staff, clean, convenient check-in, check-out, free parking and restaurant

it was very quiet to sleep and parking was great and free just in front of hotel

fabulous breakfast delivered to your room wonderful fireplace!

quite location, private pool in the private garden, the bed was very comfortable and the breakfast delivered to your room

outstanding breakfast(desayuno)

common pool area very nice

accommodation is great - large well appointed room with private garden - plunge pool, outdoor seating etc

lovely entrance, bar and restaurant on the smallish size and absolutely charming

decent shower gel, hand soap, body lotion, bath robes and slippers, mini bar, black out curtains, complimentary drinks in the bar etc

the bar at the reception doesn't work all the time, at least when we arrived in the evening

bar was at room temperature

good value for money in cuenca. nice bar that serves lovely lunch and dinner beside the hotel.

willingness to hold luggage after check out, and early check in

daily room service

the wifi worked perfect

my kids also liked the moroccan design

the cafe bar of the hotel could have better hours to be open

we didn’t eat in the restaurant as it was closed sunday evening, although we did have a lovely breakfast next morning, there was a really good selection of cereals, meats, cheese, fruit,

of character, excellent location with stunning views, helpful and friendly staff and very good breakfast

good breakfast - lovely location - very quiet rooms - nearby restaurants, bars, cafes, museums

breakfast adequate

my third time there. location, good food. the views ! from my room and from my breakfast table

maintained infrastructure (well, i bet that night's power problems were a one-time issue), free wifi included (-)weak wifi, thanks to power issues that night. no complaint or gap otherwise. (-)hotel should leave the password for the wifi in the room (-)my room 206 was at the end of the corridor of the hotel and the wifi reception was very poor and kept going in and out (-)wifi went in and out, out mostly. shower never got hot. (+)staff were wonderful - they changed my room when the wifi wasn't strong enough to connect for my work and the view from the second room was astounding (-)wifi wasn't strong enough to connect to on the third floor, though i understand this may have been (-)of room, hotel and town information available in the room itself would have been good, and the wifi was so bad i gave up trying to use it and just relied on the decent mobile data signal (-)things were worn and need repair/updating: - one elevator was not operating properly; - poor wifi in our room; - awful pillows; - worn couch (-)no wifi in the room at all (-) first, i selected the hotel because it had wifi availability, which it did not

the staff was very friendly and helpful too and the room service for our breakfast was a pleasant surprise

the bar was ok, but very pricy

has its own lounge bar where you can also grab something to eat and have a nightcap

nice staff, nice place, but expensive and spa is not included in the price.

especially when trying to log into the wifi this is small thing, the hotel is fantastic

a good hotel for families with kids, but too noisy and busy for a quiet stay, which is what we were looking for

two lights working in small suite and wifi not very strong

we had a round of crazy golf, which was incredibly hard but lots of fun

we could always tear the music from the lobby/common area then later in the evening kids playing in the game room