everything clean, fab bathroom, comfy bed, private garden/pool and very friendly staff

fabulous breakfast delivered to your room wonderful fireplace!

as always, breakfast was stellar

amazing breakfast!

owner could not have been more helpful and welcoming and the breakfast was fantastic

very comfortable beds huge space outside well equipped kitchen inside and another well equipped kitchen in the games room

extremely quiet - could barely hear anything from outside or from the corridor

good value for money in cuenca. nice bar that serves lovely lunch and dinner beside the hotel.

lovely entrance, bar and restaurant on the smallish size and absolutely charming

and it’s good there’s a gym

the bar area was very small, and we weee unsure if it was open.

we found a great pet friendly bar that did good food too - not far- don julian

the cafe bar of the hotel could have better hours to be open

no restaurant or bar but a few nearby so not a major problem

daily room service

fast and stable wifi

breakfast with the wonderful view

buffet breakfast came with the fabulous view

good breakfast - lovely location - very quiet rooms - nearby restaurants, bars, cafes, museums

we had a lovely meal in the evening and an excellent breakfast selection

breakfast adequate

needed to prebook the spa and space is limited and was not available during our stay.

the staff was very friendly and helpful too and the room service for our breakfast was a pleasant surprise

the bar area is very nice too

the bar was ok, but very pricy

spa could be included

we could always tear the music from the lobby/common area then later in the evening kids playing in the game room

reception staff super friendly, pool and garden very nice, place surrounded by trees and green

wifi was on and off. no phone coverage due to mountains.

good parking

the swimming pool was perfect, with a small bar for drinks