great breakfast and the hotel is great for kids

location, friendly staff, rate , parking , secure

water in a jacusy and a pool was cold

amenities, having one of the best restaurants in atlixco next door, the pond, the mini golf, the jumping castle for kid -- it's a great place to stay if you are in the area, with the

the pool hasn t been maintained in a while, it s full of leaves and looks abandoned

breakfast was good and complimentary

the breakfast was not to our liking.

property grounds are beautiful and well kept breakfast was good

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

the spa was excellent

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

from the bathrooms, to the pool area, to the tv

only ten rooms with peacocks in the garden a small but nice and clean pool

value, climate controlled pool

pool was well-kept and heated

it' s a small private resort with a warm and beautiful pool

clean rooms, nice service, comfortable bed, good breakfast.

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

breakfast

breakfast can imporove

i like the breakfast a-lot

large spacious rooms, high ceilings, parking available

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

only entrance to the hotel is up an elevator through the parking lot

hotel has great service and its technology is very good, the room is really clean, and the room service is very acquainting

good location and breakfast included

breakfast, small happy hour, and service.

i think the breakfast options for the buffet could be a bit better, but overall it was good.

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

i like the swimming pool and the relaxing of the room.

i like the pool

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

good parking for our car and utility trailer

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

parking lot was super close to the rooms

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

we liked the garden and the parking lot

breakfast ok. location was excellent

spa services were excellent and affordable

you're steps away lots of breakfast, lunch and dinner options and maybe 10 minute walk from the church built ontop of the

very central location and lovely breakfast in the morning.

the pool needs a lot of maintenance, specially after kids

architecture, style, swiming pool, bar and excellent staff

the pool is clean and the whole hotel has a great vibe

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

free wifi with good signal in the room

great location, very friendly staff, very good wifi connection

wifi

close to all the sites to see and they have room service that's very quick

location wifi

beautiful campus with a huge garden and a pool

secure gated parking

parking and green areas

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

room service food mediocre

very good breakfast confortable room

great location ! very good breakfast!

rooftop bar with a nice

the breakfast is top, the hotel is also really nice and very modern.

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they even have a toaster and

mexican breakfast , coffee and tea avaliable all day fresh and clean location is near estrella de puebla-

good breakfast for the price...

staff is amazing. rooms are well kept and clean. breakfast is good. good location

very good continental breakfast, within close walking distance of several restaurants and a grocery store

the bed was great, and the room service was excellent.

the complementary breakfast was delicious

the location, breakfast, staff

great hotel - nice room / good breakfast / secure underground parking.

the parking guy went out of his way to find us a parking

parking lot is very small and floods

is a bit complicated to get the parking because the hotel is located at the corner, just be careful when you re driving by

fi, shampoo, soap, clean towels, ac, optional breakfast)

room service is at limited times (not 24hrs, but not a deal breaker) (+)friendly, dedicated professional staff. clean rooms, hotel and very good room service cleaning. (-) no room service

room and beds were comfortable, parking was easy and with direct access to the hotel