room service knocked on our door after ten to bring coffee

delayed room service

i called room service 3 times to attempt to get a wash cloth

meant that i could not eat breakfast at the hotel, they refused to serve me a basic breakfast as room service in my room which every other hotel i have stayed at in my have done, and they still

comfortable and good room service

views of the mountains around from the pool is dope too

room service and kitchen served us a nice meal

room service

en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

is expensive and bar is also expensive

room service staff evidently needs more training, their english is basic and they struck me as

not a functional drop area and entrance for guest parking is not well signaled, in the

the room and it's interior was awesome. the room service was excellent.

need a pool for the kids! monterrey is so hot

clean, sound proof and breakfast was excellent.

the breakfast buffet was very rich and you could have additional omlettes prepared

breakfast, and omg the pillows are amazing

very great hotel, with pool and gym

i couldn’t swim they were cleaning the pool ud83dude1e

location was amazing, the gym center is well equipped

they have a bar area and also they sell starbucks coffee

the the room was well organized and contained all the kitchen accessories we used

the staff was very accommodating and the breakfast nice and easy

stayed the room with kitchen

bed is really comfortable, the shower sensational, wifi is excellent

star hotel , i'll rather rate this hotel a 2 star it's old not very clean, no room service as the phones didn't work

place, friendly and professional staff, clean rooms, fridge and microwave in room, tasty breakfast, enough number of elevators

had a restaurant and bar inside

the wifi is bad.

additionally, i did laundry service and apart from being extremelly expensive they lost some of my clothing

gym was hot but good equipment close to pavillion where we attended a conference

better gym would have made this perfect for me

location and bar view on 16th floor

has a gym

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

nice little gym

pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

have a pool, but it's not working

breakfast was good, rooms nice and clean. front desk was nice.

room is not clean sofa couch had dog pee markings sheets were ripped pillows were uncomfortable wifi didn't work we were staying at the pet floor and it is nothing like what we saw in the

breakfast was very good even though they did not have a buffet

wifi was spotty at

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful