- when i decided pay for the breakfast, i wanted to go to my room with food, and the staff was annoyed because they thought i

very nice employees and fast room service.

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

they speak english but the room service didn't speak much english

this time we elected breakfast and it was very good also

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

pool and location

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

nice little gym

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

could not be controlled from the room, had to seek hk help the laundry service is sloppy

very nice bar ( convid closed now)

gym has just the bare minimum (dumbbells and that’s it) and the cardio equipment is old and

gym was hot but good equipment close to pavillion where we attended a conference

has a gym

excellent breakfast,nice pool,location,staff. had everything.

the staff was very accommodating and the breakfast nice and easy

location was amazing, the gym center is well equipped

+++ more sweet dishes at breakfast

everything was great but the pool was out of service

excellent room, great breakfast

very great hotel, with pool and gym

nice and modern gym and pool

nice and modern gym and pool

the breakfast buffet was very rich and you could have additional omlettes prepared

didn't use the gym or pool but looked like it was close

and attentive, very clean rooms, very clean facilities overall, and very good selection of breakfast

pool was closed and the gym is very smelly

room service: there were no towels when i arrived in my room

they don't have an elevator to go to the underground parking space

is expensive and bar is also expensive

no pool

need a pool for the kids! monterrey is so hot

room service staff evidently needs more training, their english is basic and they struck me as

there is no coffee on room , room service expensive and not good food also very slow

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel