the gym was awful, small and most of machines out of service

like the restaurant in the lobby friendly staff and the breakfast bar so good, staff wearing guatemalan clothes makes you feel like you are in guatemala

rooms are run down and old. needs urgent refurnishing. the gym is tiny tiny.

location is perfect, next to the best dining, shopping and bar area in guat city

gym is very small and very old equipment

so close to the airport, the staff were gorgeous, free breakfast in the morning.

the parking is a little bit complicated, to get to your room you have to switch three elevators

clean, new, great breakfast, great gym

room service

breakfast, super friendly staff

room service

rooftop pool, safe, clean, staff very accommodating

a night prior to flying or post arrival, friendly welcome and lovely rooftop terrace with a small pool

room was dirty... room service menu limite . and breakfast bar alwas cold food

due to covid, the spa and restaurants weren t full functioning so we couldn t use those amenities

from the staff that goes out of their way to provide everything we needed, to the relaxing spa massages, the delicious food options and comfortable rooms, we were not ready to leave after

are pleased with our stay cleanliness , friendly staff, great location, wonderful breakfast lovely

location, good facilities for business meetings and conferences, the spa is exceptional with highly trained staff

close to the airport, super friendly

i was able to get a secure parking space for my car and was allowed to come

we were are to get our laundry done for $10usd per load, get our luggage held for a few hours and a ride to the airport

great place for kids to run and play

is 500 meters away breakfast is awesome staff are super helpful and kind

very clean and tasty breakfast

hotel is a bit dated and the kitchen wasn't as clean as should be, there were ants and the staff brought us insect spray, which

the apartment was big and had a kitchen that we didn't use

the bed was comfortable, the room was clean and breakfast was prepared to order

kitchen - no detergent or dish

it's great for group travel with a full kitchen, living space and dining area

for kids - there is a pool, swing set, and laundry available

for kids - there is a pool, swing set, and laundry available

parking, very close to the real downtown (in terms of restaurants, shopping, etc)

secure and comfortable my room was very near to the pool and some costumers very noisy with their kids also the prices of the food are too expensive compare with the prices at the restaurants

very clean, great breakfast and friendly staff

clean and comfortable. good breakfast.

went the extra mile helping us with money exchange, ride to the airport and cooked a delicious breakfast

very big rooms with a separate living room and kitchen

modern and well equipped, super clean and ample room, jr. suite with small kitchen.

breakfast buffet hotel facilities such as the room itself, the pool area, the gym and the restaurant the overall service attitude of all

pool, jacuzzi, restaurant, breakfast, location, and our family room was spacious and

also, the check in and check out procedures were surprisingly slow, there is no 24/7 room service

liked the fact that the rooms were like entire apartments, and breakfast was included and even delivered to the room upon request

breakfast was delicious and i love that i had options to choose from

the breakfast was also lovely, like a european style desayuno tipico set in nature on the backside of

rooms with everything you need including a kitchen

appartment, large room with even a little kitchen

location is really nice, they have a rooftop bar and restaurant with nice views of cayalá and other parts of the city

not enough services or service members . very limited amenities. the gym has only one bench

breakfast - i was not able to take advantage of the buffet, just too much food for one person

breakfast, gym (open 24 hours)

the facilities are excellent , clean, with very good breakfast

swimming pool is in front of the road, so not relaxing at all

redtorant buffet price wasto high and the bar price is to high

the restaurant and the bar are very

a warm pool an indoor pool

the gardens, gym, pool and restaurants