the kids loved the mezzanine floor with their 2 single beds - very cute and cozy

the quality of the rooms beds and bathroom was appalling we even found a kids toy while we going to bed how housekeeping missed it appalling but not surprising

the quality of the rooms beds and bathroom was appalling we even found a kids toy while we going to bed how housekeeping missed it appalling but not surprising

the kids loved the mezzanine floor with their 2 single beds - very cute and cozy

amazing location, clean, modern room, good aircon and wifi , very friendly staff.

the pool is at a neighbouring sister hotel but only 5 mins away and equally as good

great parking, pool, and ambiance with excellent staff. also good position for the town.

swimming pool available at siste hotel 10' walk away

the sister hotel a few minutes walk from toiras, provided the additional luxury of a tranquil pool and outdoor lounging, complete with poolside service for drinks and refreshments; again, the

great to have use of pool at sister-hotel 3 minutes walk away

the mezzanine bed had kids fighting for it every night

noise from the bar behind the hotel. no air conditioning and couldn't open window.

there is a bar in the alley that stays open until 2am

social areas around bar and breakfast room and also

a mini- bar in the room would have been nice.

location, very clean, heated pool with a sun trap to relax in

we did not try the bar or food so cannot comment on that

gorgeous pool and you can get an after dinner drink there

no bar music however a small area was available and drinks served by a member of staff

the location was great and added bonus if the pool for a swim after a day cycling

nice pools too and quiet environment

mini bar was empty fridge was hot swimming pool was closed would have made it a 4 star hotel no bar restaurant was closed on sunday night

room and courtyard very pleasecent, pool nice and close,

the hotel provided us with room service, not too good

would be better value for money if spa was included rather than being an extra hourly rate

food in the restaurant was great, and the pool was lovely

nice relaxing area by the pool and restaurants

spa was closed for two of the three days we were there

close to the beach. good breakfast. nice pool.

lots of tiny ants by the pool

excellent location for a nice beech. good beech bar walking distance via beech or road.

the hotel also is actually part of a group, so the pool is down the road at a different hotel

the kitchen area was quite well-equipped, but don't forget to pack coffee-filters, toilet-paper, soap,

rooms for families, perfect location, lovely pool area, and lovely bar area

nice breakfast, top quality bed sheets, nice and quiet with good on site parking and even a nice spa area

no staff available for bar service

the swimming pool and spa are delightful and the reception staff are very

pool and beach location were perfect.

bar staff are brilliant but reception and management do not engage

lovely outdoor space, good bar and great location

the kids also loved the carrousel in the square

the kids also loved the carrousel

the kids also loved the carrousel

the kids loved the pool and water slide

the location is excellent—close to the beach—and the pools are perfect and suitable for kids too making it a great place for families

snack bar staff poor 5

pool complex wonderful

the bar ran out of aperol and gin

cocktails by the pool was paradise

very well manicured & clean, pool looked fab

the pool area was also immaculate, never too busy and a gorgeous 28 degrees

there’s a good bar service

the staff were very helpful and we were able to rent bikes the spa area with sauna and hammam were great and reasonably priced

we had a lovely bottle of wine in the library where the bar tender could not do enough for us

very clean hotel with friendly and helpful staff, and a wonderful pool. we had a fantastic time.

we loved the pool and jacuzzi, and the seating area around them

hotel is freshly renovated from old building and has very interesting and cosy planning with pool surrounded by hotel building

the room/upstairs of the hotel was a little dated in its decor (in contrast to the reception and bar area)

all fab - though do take into account the 1 hour lunchtime closing in the spa/pool area which means you can take a lovely moment in the cafe

beautiful view, two comfy chairs, windows that opened fully onto the view, such a relaxing space

- poor gym facilities - on checking out, the staff didn't really ask if we enjoyed our stay and if

the indoor spa area could have been a little cleaner.

disappointed that a kids club was advertised but an older lady was doing colouring in with them, my son 8 and needed

lovely outside dining/ bar area

position, decor. bike hire on site. restaurant and bar were lovely with lots of outdoor seating.

kind reception, great personal service throughout the stay, excellent restaurant available, great pool

hot and sunny so he offered to store our bags and gave us 2 towels to go and sit by and use the pool, about an hour later he came to tell us our room was ready and he had taken our bags through

excellent, pool, pool area and jacuzzi were kept clean and it was lovely to have a dip with the kids after breakfast

size of the room, pool for the kids and the beach just across the road, perfect.

size of the room, pool for the kids and the beach just across the road, perfect.

they are superb and make you feel very comfortable and welcome - the bed, super cosy - breakfast

breakfast buffet/kitchen excellent

breakfast was excellent and in a very nice place

breakfast very good. thank you

location, breakfast

stylish interior design, fantastic location, great facilities and good for kids

the swimming pool is really only for cooling down - if you can do that in water of 30 degrees

hotel, with newly refurbished rooms, several communal sitting areas, outside sitting area and pool

everything. the flowers, the pool, the people, the vibe.

greta hotel in a lovely location , with a beautiful garden and a small pool to cool of in .

the pool

lovely swimming pool with plenty of sun-loungers

kids enjoyed using swimming pool, table tennis and pool table

they have a nice swimming pool area and the gardens are beautiful and well kept

d i am very fussy about a clean bathroom)there are facilities at the hotel such as a pool,billiard and tennis tables small selection of books and magazines and even a working piano

that the spa was closed when i wanted to have some treatments

was in a perfect location in a small market town with a beautiful garden and natural swimming pool

would love to return to use the pool and have breakfast on the patio

i’ll single out the spa for special mention: the facials are off the clock

hotel with beautiful garden and natural water pool

underground secure parking for bikes was a bonus

only facility available was the pool

swimming pool - terras & beautiful view on the castle - convenient underground parking - location close to la

swimming pool a massive bonus and car park is huge and

easy arrival and parking

the location & parking: only a couple of minutes drive from la rochelle and ile de re

swimming pool was only open from 09:00 in the morning

good wifi signal

very spacious calm and stylish decor,

heated pool, restaurant on site, great reception and restaurant staff, free parking

lack of a bar detracted residents from using the hotel in the evenings and must represent a missed

been refurbished and it showed as the rooms we stayed in, that overlooked the sea, the main bar / breakfast room and especially the outside veranda area was really very nice with new

the addition of a bar and plunge pool would make the stay perfect

there could have been more of a bar area but that is just my view.

there is a small bar / bistro a couple of minutes walk away and the neighbourhood is quiet

we appreciated being able to park on site (for a reasonable fee), and were also granted a late check out on request, which was helpful

excellent breakfast nice spa with sauna and

menu was limited, no room service, staff at front desk was not always helpful

the gym was disappointing, no weights at all, only cardio machines

comfy bed, modern stylish rooms and hotel, lovely helpful staff, gorgeous bar and lounge area with great cocktails

there is no bar or restaurant here but they do breakfast here and also they deliver to your room

location, reception staff great, some of the bar staff not that friendly

room, parking, location, breakfast

room is a bit small for 2audlts +2 kids

around the pool a bit awkward as it s surrounded by a glass wall

central , had parking , great restaurant

the hotel is very well located just on the doorstep to the port and all the bar and restaurants

used the spa this time as a birthday treat, definitely will use it again when we next visit

too dark corridors. wifi too slow. shabby garage.

all the staff were super friendly and helpful from arranging a parking space, providing a map of the local area and excellent guidance on the main tourist attractions,

there is no room service, and the bar was just a fridge with bottles on beer and a small selection of drinks

wifi fine highly recommended

the location in the city center, very clean and space in the room with nice attention for kids

couldn't get the wifi to operate

the bar closed very early

we joyed the spa services and relaxed, reading in the garden

we forgot the kids teddies and they posted them to us

we forgot the kids teddies and they posted them to us

it was close to the waterfront. the staff were helpful. wifi was to be free on hotel search.

the wifi did not work in this room

patient with kids

ry bad)

this room is not suitable for claustrophobic and in addition had no good wifi

for what it was, we would have been better off eating elsewhere but it was convenient with kids

wifi was not great also tried to use the co-working area, very nice and comfortable but the wi-fi

a bit outdated, unable to get wifi connectiom breakfast was buffet so of you only wanted coffee and a croissant it was still 16

very friendly staff and excellent breakfast

the wifi was not as efficient as our other hotels but fine

breakfast was far more than we expected it was lovely food was replenished all the time, pure

good wifi

great hotel centrally located,clean,a very comfortable bed with lovely bedlinen,great wifi,good breakfast and very friendly calm helpful staff with no fuss

spacious apartment - free parking a few minutes walk away - wifi excellent - kitchen facilities very good - coffee machine with pods supplied - all essentials

flat screen tv and wifi

great family room with separate mezzanine for the kids

hotel in a good location - spacious family room for 2 adults and 2 kids aged 9 and 12 - each had their own bed on mezzanine so much better than the usual sofa bed

plastic bar but it did the job!

the room service left wet towels all around the room

room service/ bar food was finished by 9pm one night which in my opinion is ridiculous for a high

luxury hotel, very opulent surroundings, including a small outdoor heated pool, and spa facilities (although with just one night stay didn't use them) (+)spa and the bikes availanle for renting (+) the spa is superb and we tried the ambassadeur massage and a facial, both of which were really great (+) love the spa area and a swimming pool (+)beautifully decorated, lovely pool and spa . very welcoming staff. fabulous location (-)have been great if the pool and spa were available earlier in the morning

we didn t eat in the restaurant but the cassoulet my husband had for room service was really good

no room service or bar at 9

only thing was that the wifi didn't work on the top floor where our room was, which was a bit disappointing

the wifi was patchy, that's all!

the wifi connection was very good

wifi worked well in main living area but not great on 2nd floor

wifi was pretty poor.

breakfast was delicious, location excellent, the building has a unique character, every room is

breakfast was wonderful and home made

the breakfast was excellent, decor was vibrant and tasteful

hotel- very friendly staff, great location, good facilities, nice ambiance, delicious breakfast

friendly staff, good breakfast

pet fee was 12

good variety for breakfast, beds very comfortable and staff helpful

breakfast was

perfect central location. amazing breakfast

comfortable bed, good location, bar open late.

the swimming pool is an added bonus

secure underground parking and swimming pool

00am - earlier would be better so kids can have a morning swim before going out for the day

possible to do your laundry yourself

pool was a bonus for the kids

location was great and the family room was a real hit with the kids

staff lovely pool fantastic location on edge of harbour lots of restaurants pets allowed secure parking extra

central, friendly and helpful staff, good breakfast and the swimmingpool for cooling down

throom accessories not working) wifi was bad

nice pool, friendly and helpful staff great location.

paying extra for parking ?the wifi you could only connect one device at a time

the wifi was very unreliable.

the breakfast buffet was generous and varied, and staff were very helpful and friendly

room service

free wifi, breakfast and how clean the rooms and hotel in general was

the staff, breakfast and the room was fantastic, and particularly liked how the rooms were

breakfast was lovely with plenty of option, the banana cake was out of this world tasty

the breakfast set us up well for the day, with croissants, pastries and cakes

location and decor was quirky. good wifi.

staff was sooo nice and helpful. breakfast was delicious: fabulous homemade cakes! loved it!

breakfast

we availed of the car park and breakfast on offer at an extra charge which was very useful

the breakfast was a bit too simple for 5 but it didn't impact much my experience

the juice with the breakfast is very poor quality flavourless and watery.

friendly staff and good breakfast

breakfast was very enjoyable with plenty of choice

efficiency of the wifi in the room

the location was very good. car park. wifi.

breakfast absolutely first class and staff friendly and

bath tube plugs not working little wifi

15 am, and the breakfast was till 10 am

the wifi was unstable

excellent locations very comfortable fabulous breakfast

good location. right next to carrefour. quiet area. wifi nice. terrace area.

wifi was unfortunately a bit flaky and unreliable

my kids loved the breakfast, the rocking chairs and the fusball table

great breakfast and very near to public parking, the old port and the old town.

location, style and breakfast

good breakfast

breakfast was very good

value for money, clean, wifi

there was good wifi in the bedroom

breakfast, good layout of the family room, with a small division for kids' room gives both parents and children some privacy

good free wifi

wifi good on every floor would be great

location friendliness of staff underground car park bar area

location,price and breakfast

everything, nice an clean, comfortable, brilliant breakfast and the staff were excellent.

resulted in innovations each time, telephone not functioning, wifi too low or not

good isolation, ac was great, wifi functioning properly, calm and quiet