pool was in the shade most of the day.

did have an unfortunate experience with the service i requested for laundry

i found the room to be modern and well-equipped with great wifi

the continental breakfast bar is huge while the eggs and fruit etc are in a cramped space

i wasn't parking, i was waiting for my wife

fantastic bar and dinner. delicious breakfast.

lobby area and bar area was comfortable and clean breakfast in the morning was excellent

breakfast was slow to get set up

lobby area and bar area was comfortable and clean breakfast in the morning was excellent

breakfast was excellent every morning and staff was very welcoming.

the room was so spacious and we had a great view of the pool and lush grounds

wifi was bad. tv reception too. the rest was very good

we had a full kitchen, bedroom, dining room, living room, and two baths

we had air conditioning, a great location, beautiful pool and relaxed atmosphere

kitchen counter in need of good scrub with javex water which we did ourselves

the gym was under construction and it didn’t give warning anywhere on the booking site

great food ( esp breakfast) and view in the two buffet restaurants

they could do with changing the music sometimes in the pool area

the gym, only 1/3 of the weight selector pin were available in the multi-gym rack

activities from the pool foam party, to the lobby karoke made us feel like teenagers again

fi,nacho,jessi,rubi/ asian restaurant

there are alot of options for entertainment such as board games, ping pong, volleyball and a kids club

wifi, superp service, staff are great hosts, beautiful place for having breakfast (in front of a (+)the view from my room, the chula vista breakfast buffet, wifi (-)wifi is not good (-)wifi - terrible everywhere on premises, inside or outside (-)noisy entertainment; not much peace - the beach area is crowded, the beach beds not comfortable - wifi does not work anywhere apart from lobby (really

spa was closed all week

my 3 kids and my sister and i had a wonderful time

pool bar stay open later.

food was good, and the staff was great, i also like the fact that it has 2 pools with the bar in it, also angel was the best bartender

and linen were old and very uncomfortable… pools were clean but so many baby’s with diapers kids etc without any supervision… no over site by security or property management

2 pools with bars

i prefer no kids at my resorts

location was okay

the gym needed some work and there was construction next door

it was nice to enjoy breakfast from our balcony with a great view of the pools & ocean

friendly staff good breakfast & dessert

my kids enjoyed the hot tub at night

attention of the receptionist and concierge during medical situations, illogical rules about room services and highly inflated prices of room service items

our daughter loved the pool and kids club

that were promoted for our all inclusive stay on the website were false: *website implied 24hr room service, it was only available until 7pm for free and until 11pm at a cost

too many kids , rooms are not sound proof as ad said .

the pool was a good size for the resort and the little shallow kids’ area was nice to have

we reported it to the hotel immediately on monday when we came back from the pool in the afternoon

english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms coffee maker was broken part of shower didn't work

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay for the service or attend a sales presentation to get 3 connections - it

o) with lots of seating, one pool quieter than the other

we swam daily in their big warm pools and enjoyed many of their feasts and entertainment

the restaurants weren t very good within the resort, the gym wasn t adequately equipped, allowing smoking basically

lovely pool

room service food could arrive hotter.

room was clean gym was fantastic super high tech with everything beach was nice

room smells so bad, cigarettes ud83dudeac the door lock doesn't work, and me and my kids have bed bugs bites

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

kitchen fully stocked if needed, with a private sitting and eating area outside suite

the kitchen and walking distance to the malecon. the maid and her daughter were nice:)

location was great, breakfast was simple but lovely

the kitchen was very nice, clean and well equipped

the property was clean and breakfast had healthy choices

gem in old town puerto vallarta, fantastic place to spend a couple of days, the view from the pool it’s fabulous, this is our second time that we stayed there and definitely it’s not going

it was not breakfast it was fruit and bread but for me it was more than enough to start my mornings and then

good service, central location, amaze view and fresh breakfast

fabulous rooftop deck where a nice simple breakfast is offered

the rooftop and pool were beautiful with excellent views

breakfast was great, they brought it to us on our terrace

delicious breakfast and the morning staff were super friendly and helpful.

better pastries for breakfast . pastries were warm but soggy. brighter light at bed for reading.

breakfast was just ok. the food and wine at the diner restaurant was just ok.

if the pools were heated :)