com i selected pet friendly and booked the room there was an extra 30$ pet fee once i checked

dog-friendly with reasonable pet fee.

also, the hotel charges a pet fee of $30 per night per pet

room booked was dirty and smell of cigarettes. they never mentioned an extra $30 pet fee.

they wasnted to charge me for pet fee

pool area was clean, but the inside of the pool was not very clean

nothing, everything was good. wish the bar was a little more upbeat.

staff went out of their way for early check in and late check out

kayla at the reception desk was super and daniel at the bar was great

functional gym but very small and quite busy in the mornings

good wifi, clean rooms, underrated pool as we were the only guests that used it.

rooms are excellent, and a lot of room, kids love it

-opening hours of the pool

problems with the wifi. also not the most comfortable bed

room service was poor on one day, rest was good

breakfast bar was under-staffed when a crowd came.

loved the location, proximity to parking in the garage. also liked the pool and hot tub

there was no dinner or bar service

our room was lovely. the bistro bar staff was particularly helpful and nice!

no pool access

the bed was very comfortable, the tiki bar was nice. you need more handicap parking spot

hotel a bit dated. gym needs a good cleaning. extra these including resort fee and parking.

gym was very small

the gym, hallways and our room smelled musty

hotel was amazing, ate several times at the bar area

the pool and hot tub were amazing. my kids had the best time ever. the room was great.

amazing location. staff were excellent. golf courses were some of the best i have ever played.

we had very good room service and breakfast was great.

room service food was delivered in a box lunch with cold fries

would be nice to have a shuttle service or options less than $100

gym and wellness facilities were superb and spotless

very noisey threw the night. pool wasn't open

bed, good sized television with decent channels, nice view of pool area and trees

had a single washer/dryer laundry

pool area was nice looking

my view was the pool

no additional pet fee.

elevators out of order, charged pet fee above what as disclosed on booking.com website

no pet fee either

been staying here for years, they never used to have a pet fee and i was ok with the $25 per stay up to 2 pets that i saw they started charging

loved being able to bring my dogs with no pet fee

it wasn't quiet, bed was not as comfortable, full kitchen but no dishes, pool was closed.

of the room it should’ve been better breakfast only oatmeal and muffin the wi-fi sucks the pool was again very dirty the food was

and you have to ask the front desk for clean towels or any thing you want to have in the kitchen such as coffee maker or toaster

no breakfast

not enough gym equipment

requested through a booking for 3 adults two kids and they gave me 1 bedroom

definitely a plus when you have kid's they have breakfast's and the rooms have balconies in the pool area very nice

customer service, rooms, parking, pool, fitness center, location

the bed and kids love the tv to watch you tube

off exciting places for family and kids who love adventures and or get away

the room was separate with the kitchen in the living area

like that it had 2 bedroom apartments with 2 full baths and a full kitchen

great complementary breakfast

loved everything, from the room size to the facilities, to the staff, and the awesome breakfast c: i've already talked to my friends about coming back, my older sister also loved

bed; quality climate control in the room; decent breakfast, super-friendly front desk, laundry room with coins & washing supplies

wonderful staff and great pool

better gym

better quality breakfast and coffee

pervious experience with booking 's advertised breakfast has been the pits

breakfast was excellent, best we ever had in a hotel

the sheets the pillows the view, the breakfast was fantastic even having gluten free options, the pool was great and hospitality was honestly the best i've had

comfortable and clean with great staff. nice pool area.

nice pool area, big comfortable room, big balcony.

pool and grounds very attractive

pool restaurant

it was ok no room service

i stayed 3 nights. i did not receive room service after the 1st night.

and my husband has some scrambled eggs with bacon and we both liked everything as well as my kidsud83dude0a

oh laundry room was tiny and you were only allowed to use the app

the fitness center had actual dumbbells and rings

it was located in front of the pool and the kids loved it

beautiful inside courtyard with pool with many birds about.

i had to walk around the dirty laundry to get to the stairs

appreciate the fact front desk lady approved an early check in

good breakfast , our kid 4 years enjoyed

very nice, great roof top bar and breakfast restaurant! staff super friendly ud83dude0a

i finally just went to the bar myself

knee surgery and my husband had the als disease… she was so kind and getting us a room for an early check in, and assisted us through the weekend to make sure that our 18th wedding anniversary

wrist band provided the access to your room, pool, gym, etc

the gym is well equipped and the location is very good.

heated pool could have been a little warmer.

there was no bar or restaurant.

new and fresh accommodations, pool area clean and appealing with lots of plants, lounge spacious, gym equipment great

the studio is spacious and its kitchenette top

nice club level with continental breakfast, pool and gym

gym well equipped and clean

roof top pool bar was amazing! staff was super friendly and helpful!

hotel was great love the bar on the roof and being walking distance to clematis street and everywhere we wanted to

they have a rooftop pool and bar and daily activities

very beautiful decorated. the pool on the roof is amazing and both restaurants are delicious

the shuttle to clematis street and the beach was convenient and available on demand

and clean and good location in regards to the airport and we liked the complimentary shuttle

room service came with plastic cutlery in take away bags and no plates. outrageous!!!

i didnt get free breakfast but i was very happy with my stay (one person) big bed, plenty of pillows, attentive (+) restaurant food was delicious and the breakfast buffet had everything (+)very nice and accommodating staff, great breakfast, great location. (+)breakfast was included in room and was excellent with a buffet and chef who cooked omelets and (+)hospitality is outstanding (from checkin to the breakfast staff) (+) breakfast included was a good value (+) excellent breakfast (+) i was there for an overnight stay and had dinner and breakfast at the bistro (+)breakfast, great room, very friendly staff at breakfast & front desk

bonus for us was the free shuttle service to our restaurant in city park

my husband and myself went down to the bar one of those nights and the people there were great, the conversation etc

there is a fitness center and available laundry facilities

on the day of our stay was indoor pool closed. but gym was fine as well.

smell in lobby wifi very poor printer didn t work at business center drinking glasses in bedroom were all filthy

there was no room service because of covid

in the bar and sit down in a comfortable chair

i think room service should be done every day not every second and no choice given

great pool area, super fruendly staff, great location

location was great, free airport shuttle, superlative pool, walkable to downtown

front desk was unaware of how to order room service

great locatıon, very clean rooms, perfect pool, frıendly staff

beautiful decor great service especially joshua by the pool

is too short to really swim; the gym is really small, not good for a new hotel

pool was very very warm / hot

no water readily available in the lobby or pool area . no coffee set out in the am .

pool was exceedingly small and with few lounge chairs so it was impossible to find one available

there was abundant closet space, a wet bar and wine fridge, as well as a regular fridge

it’s super expensive and there is a huge mosquito issue in the outdoor spaces, restaurant, pool, courtyard

the room, fitness hallways — incredibly old, dingy and dated

the pool had lots of mosquitos. the room was musty smelling.

amazing and tension- draining pool, gorgeous room and cottage

perfectly charming comfortable room with beautiful view of pool and courtyard

most beautiful pool area and really friendly staff

it's quit relaxing to sit by the pool

the breakfast was amazing and the pool enclosed by the beautiful garden was just amazing

the pool, bar and restaurant are all excellent

the pool, bar and restaurant are all excellent

best location in palm beach - poolside dining at swifty's - a short walk to the beach and just off worth ave

the pool and bar very cool and popular

no mini bar or tea coffee facilities in my room

the bar closed at 10 that's early for a friday night.

wifi signal was very week in my room which was on the third floor at the end of the hall

no room service in the hotel

location and lobby plus the bar was nice

when i checked in i wish she could have told me about the hotel

hair on back of toilet tank, breakfast bar empty @ 9:30, blast supposed to be till 10.

the free shuttle service to town and the airport earned it a 10-star review

is loving to help me to solve the problems such as wifi connecting and shuttle bus

improve the room service and the system of ac and extractor from the bathroom

pool open longer. add healthier snacks to shop.

he said i could check back in an hour to see if the laundry would be done

no laundry room

sleep had to go book a different hotel, manager was no were to be found, employee doing laundry(housekeeping) checks you in and very mean behavior to costumer service, i have never got a

sleep had to go book a different hotel, manager was no were to be found, employee doing laundry(housekeeping) checks you in and very mean behavior to costumer service, i have never got a

has a nice kitchen

the coffee was cold but breakfast was decent

outstanding breakfast choices with slight daily change s

breakfast ladies did an excellent job of keep the breakfast area stocked with so many people to

bed very comfortable, entire facility was very bright and clean, breakfast yummy.

lovely swimming pool with heated water we enjoyed so much

pool. clean.

of our stay was the staff, they were friendly, kind, very accommodating and even let us use the shuttle to the airport and back to retrieve some late luggage even though we had already checked

the shuttle buses are in great condition

free shuttle to the airport which is only mins away

fact that i was unable to book the shuttle service before hand

clean and spacious room. responsive staff. lovely hit breakfast and pool. very accommodating.

the kids didn t even want to swim in it after finding so much junk, dirt, and living things in it

so we were really looking ti keep kids entertained, as it was cold out at this time and covid still exist

the front desk representative was amazing at helping us move to a bigger room because of the kids

beautiful and spacious room, and bar open ud83dudc4cud83cudffe

since covid 19 is around they only doing on the go breakfast but it was still good

the breakfast had many great choices

unfortunately i wanted to use the gym but the door was broken and i couldn't use it.

the breakfast is awesome and the hotel is very clean the room lobby and pool

the breakfast was not how we expected.

beautiful hotel. comfy beds. awesome pool view with lake

shuttle driver were really nice

outside pool area grounds is beautiful

location, pool bar area and restaurant

i felt so frustrated and embarrassed as we were traveling with our 3 younger kids and other family members

with two kids we loved having the kitchen and dining table

balcony with lake view, rooms were nice and big, loved the separate kitchen, quiet area

good kitchen facilities

awesome, just wish the pool was open and that i was notified that it would be closed

good pool, nice place

i forgot they even have barbecue grills about 4 of them and great pool

dog barked all night, kids screaming from the pool, could hear everything from the ceiling and the walls

pool needs to be cleaned more often

parking was tight, the pool was inoperable

retreat and the gluten free dairy free options for breakfast and dinner are wonderful, a great pool to relax and read

gym was amazing

the pool and the beach area are well kept and beautiful, the flower

we loved the beach/pool assistance, the food, the shampoo and conditioner

everything we ate

the gym was also a good size and not too crowded

great kitchen, spa, gym, pool

staff was amazing, the dining room and the food was great room service was good

enough the location of the pool is perfect

the heated outdoor pool was one of the nicest hotel pools i've been in

good breakfast, big clean room, nice pool.

breakfast was good the two days we were there

tv in room was old. breakfast was edible but boring and lacked low sugar options

breakfast

breakfast was hot and nice choices. pool clean and fresh towels provided