loved being able to bring my dogs with no pet fee

elevators out of order, charged pet fee above what as disclosed on booking.com website

been staying here for years, they never used to have a pet fee and i was ok with the $25 per stay up to 2 pets that i saw they started charging

no additional pet fee.

no pet fee either

good breakfast friendly staff clean room

really like the laundry room

asked for late check out and they said can only stay till 12 noon that is not working for me normally always

the pool and breakfast!

the breakfast items in particular the biscuits a bit stale/hard,

our room was lovely. the bistro bar staff was particularly helpful and nice!

pool could’ve been a little bigger and cleaner

parking was great, pool beautiful

there was no dinner or bar service

we loved everything, i just wish we had more time to use the pool!

everyone was great even the ladies that cook breakfast early morning always with a smile

rooms are excellent, and a lot of room, kids love it

ly until 8pm)

also, there was no room service or restaurant

very clean, friendly staff and wonderful breakfast

loved the pool

only negative thing was the pool and hot tub closed at dusk

gym was a bit sparse in a tiny room, but we managed to eke out a workout.

ev charger worked great

the room was nice and clean and the bar was nice

com i selected pet friendly and booked the room there was an extra 30$ pet fee once i checked

they wasnted to charge me for pet fee

also, the hotel charges a pet fee of $30 per night per pet

room booked was dirty and smell of cigarettes. they never mentioned an extra $30 pet fee.

dog-friendly with reasonable pet fee.

the hotel also has a free shuttle that will take you within a 5 mile radius

the spa and the pool. also, the fitness facility

the pool and hot tub were amazing. my kids had the best time ever. the room was great.

the pool and hot tub were amazing. my kids had the best time ever. the room was great.

pool and hot tub

gym had limited equipment and treadmill was broken

the pool is in the shade a lot during the day in december with tall buildings close by

the gym had enough equipment to get a decent workout in

bar drinks were expensive -$10 for well drink

hotel was amazing, ate several times at the bar area

gym and wellness facilities were superb and spotless

the weekly rate is 475 including taxes and the pool is beautiful

to monitor when some people lack basic social skills but pool etiquette & cleanliness could do with reinforcing

the pool.

bed, good sized television with decent channels, nice view of pool area and trees

laundry, microwave, iron and ironing board were a nice surprise

the only issue i have is that amenities like the gym, pool, and there’s no breakfast due to covid but customers are still charged for those

and you have to ask the front desk for clean towels or any thing you want to have in the kitchen such as coffee maker or toaster

the room was very clean and the kitchen area

breakfast wasn't breakfast was just a grab and go snack

desk chairs (x2), pool out of service, no business center

no breakfast... you had to purchase and it was a bit pricey

there were kids playing on the entryway and parents obstructing entry with their vehicle, while others

suncream at the pool and ice creams for kids at the reception was a bonus for families with young kids

clean. near restaurants. easy to get too. good and friendly staff. pool

you have to buy breakfast and it is expensive. $10.50 for oatmeal and $7.00 for a latte.

bed; quality climate control in the room; decent breakfast, super-friendly front desk, laundry room with coins & washing supplies

fitness center was nice

room was extremely spacious with separate kitchen/lounge area

they have a laundry facility on site that takes $1

fitness facility was well equipped

the tiki bar had entertainment and great food

staff was amazing, location on the water was great, tiki bar was fun.

clean and spacious rooms, tiki bar, pool, close to shopping, dining, and

i loved having a balcony overlooking the pool and water!

pool area (although i didn't use) was nice

fact that breakfast was not included in the price

the pool area and food bar

as described, great facilities, great room, wonderful pool, spacious rooms, quiet area, great location, lovely staff, very clean, fantastic wifi

it's got a nice heated pool, it's next to cracker barrel, staff is nice rooms are clean.

no complimentary breakfast

comfortable and clean with great staff. nice pool area.

pool restaurant

nice pool area, big comfortable room, big balcony.

pool and grounds very attractive

the sheets the pillows the view, the breakfast was fantastic even having gluten free options, the pool was great and hospitality was honestly the best i've had

pool was clean and towels are provided

cleanness and staff was excellent the pool perfect walking distance from shopping areas food was exceptional along with room

oh laundry room was tiny and you were only allowed to use the app

the fitness center had actual dumbbells and rings

15), bar and bartender excellent..

were dark and ours was behind the main laundry so a bit noisy

the location, the staff, the pool, and everything about it is above and beyond

good breakfast , our kid 4 years enjoyed

appreciate the fact front desk lady approved an early check in

beautiful inside courtyard with pool with many birds about.

decor. rooftop pool and restaurant.

from charlie, the door man to the front desk to the pool/spruzzo beverage folks

wrist band provided the access to your room, pool, gym, etc

i finally just went to the bar myself

crowded pool.

new, clean, near the river. friendly staff, great gym, nice pool area.

location friendly staff clean comfortable room the market food is fantastic, and love the free shuttle service

from allowing us to check in early to having a late check out they accommodated us and exceeded my expectations

the pool, the staff at front desk are incredibly friendly

great room, superbly equipped with a dishwasher, washing machine, fully fitted kitchen, balcony overlooking the pool

entire staff from the custodians, shuttle driver, pool attendants, front desk to management were outstanding

cheryl at the beach bar went beyond to make us feel welcome and important

there was a few kids baseball teams there

liked the size of the rooms, beds were super comfy, pool was nice, the bar was great

the gym

i didnt get free breakfast but i was very happy with my stay (one person) big bed, plenty of pillows, attentive (+) restaurant food was delicious and the breakfast buffet had everything (+)very nice and accommodating staff, great breakfast, great location. (+)breakfast was included in room and was excellent with a buffet and chef who cooked omelets and (+)hospitality is outstanding (from checkin to the breakfast staff) (+) breakfast included was a good value (+) excellent breakfast (+) i was there for an overnight stay and had dinner and breakfast at the bistro (+)breakfast, great room, very friendly staff at breakfast & front desk

the shuttle from the airport was free and the shuttle drivers were very efficient and friendly

the pool water was too hot.

shuttle service was a

comfortable beds. good shower, room service. restaurant. good quality of food. pleasant staff.

nice view of wpb skyline next to the pool

location good shuttle service needs to focus on customer service for guest arriving; departing and ensuring rooms

the food was amazing and the free shuttle car was a bonus

plain rooms, small, no menu for room service anywhere.

great location, nice front desk members. love the canopy shuttle. love art around the hotel.

nothing. only thing is gym is tiny and treadmills touch screens didnt work well

my husband and myself went down to the bar one of those nights and the people there were great, the conversation etc

gym was clean with good equipment, easy access to get to the hotel, just expect a parking fee,

there were only treadmill in the gym.

the laundry room being all the way down the end of the hall. :d

gym is generally pretty good

great pool area, super fruendly staff, great location

person checking us in was very short with us and didn t tell us they had a free shuttle

little shuttle car around town

we ate in the bar one evening and the food was absolutely superb with a great attendee will definitely stay again

it was very welcoming! the staff was super nice and the breakfast was great!!

was just a parking lot, so no view but the pool was nicely decorated to camouflage the concrete forest, also the beach is right near by so

facility was able to facilitate early check in.

wished they had a hot tub out by the pool…

kids literally racing each other in the hallways outside our room at 10pm-11pm

great locatıon, very clean rooms, perfect pool, frıendly staff

no water readily available in the lobby or pool area . no coffee set out in the am .

loved the experience at the pool and dining room

pool was very very warm / hot

swimming pool closing at 6pm

i appreciate the really reasonable pet fee of 35 dollars a night

clerk announced $35 pet fee at check-in; i said there wasn’t any mention of it when i booked, he said that’s

on top of the over charge on a pet fee which i could’ve sworn i paid for the first time

cleanliness and pet friendly although pet fees were not specified prior to booking.

specify that the pet fee is $20 per day with a max of $100 per week, but we were charged for all 6 days at $120 plus

we had a patio off the pool which was private and so nice

in the heart of palm beach - around the corner from le bar and a short walk to worth st - great pool and comfortable rooms - good alternative to the four seasons or the

the room, fitness hallways — incredibly old, dingy and dated

pool was exceedingly small and with few lounge chairs so it was impossible to find one available

the pool is quiet and relaxing

wonderful pool and grounds

it's quit relaxing to sit by the pool

perfectly charming comfortable room with beautiful view of pool and courtyard

it was storming so we didn’t get to enjoy the grounds or the pool but it was very beautiful and meticulously kept

the maid was helpful to let us do laundry when i asked

breakfast, laundry machines availability, quiet, friendly staff

the food was excellent. enjoyed the gym and the private computer room. room service excellent.

location and lobby plus the bar was nice

the restaurant and bar food was great and the staff very professional

the room was clean, pool was nice. the location was great.

no mini bar or tea coffee facilities in my room

the pool, bar and restaurant are all excellent

you go during high season there might be very little pool beds and valet parking was 25 dollar per night, while the hotel is expensive already

the newly renovated lobby is a feast for the eyes and the pool and bar areas are unique and inviting

champagne on arrival, motown night in the bar that night

did have issues with computers finding, connecting, and maintaining wifi connection in room to the free wi-fi causing me to have to take an online test in the lobby

the best part was the free shuttle service and how close it was to the airport

she's terrific, and the convenience of the shuttle was fantastic

no room service and restaurant hours can be better.

pool was great

our room had a kitchenette with all of the amenities

no laundry room

kitchen in the clean, large rooms

sleep had to go book a different hotel, manager was no were to be found, employee doing laundry(housekeeping) checks you in and very mean behavior to costumer service, i have never got a

is perfect , they even have a laundry room and a fridge with stove , toaster and coffee maker

my kids loved it

beautiful and spacious room, and bar open ud83dudc4cud83cudffe

wished the pool was open till midnight as well as food at the bar available till the bar closed

the shuttle to cityplace the breakfast was delectable

the beds, the shuttle to city place

hotel and room are very clean. outdoor pool is heated and is available at nights.

fact that i was unable to book the shuttle service before hand

lovely foyer and bar area

free airport shuttle was a plus

pool. clean.

i loved the fact that we could grill outside by the pool

also the laundry on-site is only two washers/dryers so it takes time to use it

the breakfast had many great choices

rooms are amazing with a kitchenette

i loved the way my hotel room was set up the breakfast was great as well as the gym

we alerted host of loud screaming, doors slamming and what seemed like the fast & furious in the parking lot on sat night

tiki bar could stay open later

they have a separate bar out there that you can order food and drinks and the surroundings are very neat

i felt so frustrated and embarrassed as we were traveling with our 3 younger kids and other family members

is good, the pool and tiki bar were very good & the staff/bartenders and kitchen service and food servers were attentive, efficient and quick to deliver orders

breakfast was very good everyday something different karlene was making sure everything was right

the breakfast was great as well

free breakfast was nice. staff was friendly and rooms were comfortable and clean.

breakfast was excellent and everyone with a smile on their face

super small pool. but everything else was amazing.

the breakfast was very good and the hotel was very central

breakfast could be more varied, no pool

pool is nice

no warm water at the pool shower to rinse off.

excellent breakfast and staff was so friendly

balcony with lake view, rooms were nice and big, loved the separate kitchen, quiet area

with two kids we loved having the kitchen and dining table

adored the view of the lake from our balcony and the beautiful, large pool

loved the lake behind our building and the pool was very nice we just couldn't swim because it was still too cold

pool closed

dog barked all night, kids screaming from the pool, could hear everything from the ceiling and the walls

parking was tight, the pool was inoperable

pool needs to be cleaned more often

i forgot they even have barbecue grills about 4 of them and great pool