the hot tub was not hot. it was barely warmer than the pool.

good property. i think need more staff in the kitchen

hotel and staff and water park were incredible

the water park!!

it had a snack bar inside as well

the fitness and pool rooms.

breakfast was minimal.

could have had more breakfast variety.

staff, clean rooms, nice breakfast variety

breakfast - toaster but no bread, no napkins,warm juice

the bed .comfy .kiddy pool a+

and the breakfast was beyond what most hotels have, was so

they have a nice pool area for smaller children

kiddie pool area was the best for our toddler

very nice pool the kids loved it! really liked the walk in shower.

the kids enjoyed the pool . the room is very nice and clean . the breakfast is good .

some pool restroom for women was out of order we just used men's also a washer was down but facility

breakfast was great, the pool was nice, friendly staff, very clean!

we did not stay for breakfast.

also an excellent breakfast to include a vegan and also gluten free diet

the breakfast could have been better

lack of fruits for breakfast

suggest some warm items on the breakfast menu

breakfast could have had more selections

the breakfast was

breakfast was not good - toast and cheeoes.

breakfast was terrible

the continental breakfast was bad, old hard stale bread, hard muffins

breakfast sucked.

room. breakfast. location

breakfast was okay. location was great.

i especially loved breakfast and the swimming pool

was pretty quiet and staff was friendly. ladies in laundry were especially polite and helpful

this property was a pleasant surprise. staff super friendly, very clean. breakfast good!

really appreciated the cleanliness of the room, the water pressure of the shower, and the breakfast offered

the breakfasts are great and the pool temp is very good for kids

love the pool and hot tub and breakfast

breakfast was good

hotel was very clean and the swimming pool was excellent for family use

parking spaces were somewhat limited at times.

comforters were very warm and fluffy, staff was very friendly, breakfast was excellent.

breakfast was mostly sugars and carbs

very hot (every single other guest we encountered down there agreed), but we just jumped in the pool after a few minutes

the room was wonderful. the pool was amazing. the breakfast was awesome

the staff was friendly and accommodating, the pool, hot tub, and gym were all very nice, and breakfast was good

very family friendly and the pool is always clean

breakfast was great and the location was perfect for my family.

the breakfast during this pandemic was far exceeding expectations

as i work quite long shifts i don't use much of the other equipements such as pool or gym

breakfast was good with an omelette, sausage and coffee and the fitness center is clean and more than adequate

no microwave in the rooms, pool was ice cold, very nasty place, a night in a jail cell would have been better

#1 for who is looking for just basic clean room with good wi-fi & pool

very clean room plus pool

pool was absolutely freezing

pet policy, multiple entrances, pool, garden, breakfast.

decent place, good size rooms, no laundry one ice machine.

the pool could’ve been larger

found dirty laundry under our bed, one of the light switches didn't work, no carpeting in the hallways due to

pool area has always been not so great here the vibes just a bit dingy the hot tub is closed off

only downside is there is some remodeling going on but didn't bother us much other than the laundry room was unavailable but other than that money well spent

i didn’t have breakfast

the wrong style cheerios on the floor, and a small red piece of candy was on the bathroom floor breakfast was missing the plastic knives one morning no plasticware the next

did not eat breakfast.

breakfast met our appetite. location convenient

pool was not open and no breakfast

that the breakfast was not good cuz it was always but i feel like there could be cool whip or different

the breakfast was good and location is good

breakfast ran out of food somewhere around 8-815 so when i went down at 830 there was nothing left

this was the best hotel i've ever stayed at man the staff were phenomenal the breakfast was outta this world and the pool was so inviting thanks much

pool was a little cold.....

the lady at breakfast was extremely

breakfast excellent and staff very friendly

good breakfast choices and good coffee

tub/showers should have grab bars. with covid there was no hot breakfast

pool area was nice and morning breakfast and eating area all good

kids enjoyed the pool and hot tub was great

the fitness facility was not available during posted hours and staff had no way to access it (keys or

pool and hot tub were in working order

pool breakfast comfort of the bed and room. will stay next time in area.

pool area was very nice

great breakfast buffet.

i used the pool, sauna, jaccuzzi and the gym

no one got back to me until i had to complain about terrible food from room service the next day

lots of kids

the kids not being attended to by adults.

suite's kitchen had a glass range, and dishwasher, and was stocked with nice kitchen tools

recent renovations, cleanliness, free breakfast, free popcorn, pool, and hot beverages were all highlights

suite, halls, pool area, and breakfast area were all very clean and tidy

didn't use the pool or the ex

full kitchen in room.

room was smaller than expected and i had 3 kids with.

really everything was great and had fun at the pool and good breakfast

this hotel does not have the nicest rooms, my kids loved the pool area

wifi was very slow and in the morning didnt work at all

good wifi good location

room was spacious and clean, pool was great

the pool rumors slightly too small for wheelchair safety

clean and comfortable. complimentary breakfast was good with decent variety.

the breakfast was very good. very pleased.

breakfast was amazing

love the spacious room! quick check in process and loved the bar in the hotel as well.

thanks for the treats from room service

handicap parking was bad. only 2 spots. refrigerator was too cold. my sofa exploded.

pool was closed

didn't know construction was going on when we booked and that the pool would be closed.

1. location 2. wifi, pool, bar ect. 3. great staff

room service and the hotel was clean

the bar was clean, a little pricy but it's a hotel bar

very quiet, good bar and restaurant, walking distance to places

location!! great room! fabulous bar tender! beautiful hotel.

guest laundry area clean and pleasant

the room was great and really enjoyed the kitchen area and comfy bed

breakfast is always awesome!

super friendly and helpful staff! room was great. breakfast spectacular!

i got the room with kitchen and had everything i needed

that we had to pay extra for the hotel pool.

room service

everything, our favorite part was the spa pool at night looking over the city

got the stomach flu and they brought him toast, tea, an apple and spread with milk and water by room service, all complimentary

location, beautiful rooms, lobby, and roof top pool

poor bartender/waitstaffer guy who was left alone, trying his best to care for both the bar and

was remarkable, the spa was amazing and everyone there was superb

ruby in the bar also made sure we had everything we needed and was a joy

i couldn~t ring through to room service and there was no information about how to call concierge

we ordered room service in the morning

spa was too busy...

i used the pool, gym, sauna, steam and hot tub every day

everything the gym ,pool and spa were excellent staff couldn t do enough for you

pool was perfect

everything the gym ,pool and spa were excellent staff couldn t do enough for you

gay 90's bar is right across the street

fabulous shower! awesome modern room. fun bar area.

i wouldn’t consider this place for little kids, but for a romantic night with your spouse it is perfect

great gym

was right downtown, very convenient, had a bar and restaurant in the hotel, very clean rooms

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

our room was never cleaned and we had to call room service for towels and they never came the second time

location, room size, and breakfast in the morning

gym equipment were very low quality/ weights are stacked unsafe on racks

pool area, the early pool closing time, the breakfast was not impressive at all, and the party of kids on the 8th floor running around until being horribly noisy until 2am and causing the whole

enjoyed large corner room. in the bar received free tea....very accomodating

hotel bar and restaurant was also closed due to low occupancy (due to covid)

bartenders and robbsen was great to us at check in and each time saw them

in the bar area was very rude about our group using chairs from a near by area ( that was not being used

lobby bar service was excellent and the food was good and convenient

nice space for the price with kitchen included

two-room layout gave me and my son privacy. public areas were clean, breakfast was very good.

there’s a laundry facility & gym but i didn’t use those on this occasion

loved the suite with separate living area, and the new, fully functional kitchen

wish breakfast was serving until later then 9am.

no pet fee.

also the room service menu could be more

no wifi in room--parking fees

loved the pool and hot tub

the property has a nice hot tub, decent sized exercise facility and a pool and a good bar for happy hour

it s very difficult close to imposible to get room service

really enjoyed the bar and lounge area and the historical exhibits about the depot on the walls

room service was overpriced take out with cardboard boxes and plastic utensils

they have a decent fitness room

room service was excellent

comfortable bed, location, design of hotel, food, gym, cleanliness, easy check in/out, housekeeping staff were very

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain entry room was too small wasn't what i

room service breakfast was really not good

having to request room service 24hrs ahead of time

staff responsiveness and excellent meals and drinks in the lobby bar and 5th-floor restaurant.

hotel bar was run by a very nice young woman

good gym.

suite, kings bed, nice coffee, perfect house keeping, bath tools terrific, gym

nice rooms, comfy beds, nice staff, warm fire place, decent enough gym.

therefore, the shower curtain would slide down to the middle of the bar and then water would spray out both sides of the curtain and soaking the floor

was busy, monday morning after the stadium tour concert, had a lot of breakfast goers and the kitchen couldn't keep up with the demand

location was great, staff was friendly and helpful especially the kitchen manager george

full kitchen with dishwasher and all necessary for cooking

the room was clean and a good size. had a good kitchen.

breakfast is first rate

the staff was great and the gym was awesome as far as hotel gyms go.

brunch buffet and omelette bar was lovely

i was not charged a fee for early check in

the staff was extremely kind and attentive and kind, they were able to accommodate an early check in and even dropped my letters in the mail

gym was great, staff was helpful in recommending local places to check out and room was just right

no pool

a pool would of been nice.

nice area, loved the big windows, pool table in lobby was fun

the gym is okay-it’s a bit small and both peloton bikes weren’t working properly

wished the hotel bar wasn't under construction.

room service was very good -- good food and very quick delivery

amount of space in the room, it was a living room with its own bed room) for me, my love and my 2 kids with my pup(90lbs)for 118

bar staff down in the lobby were kind of rude but after speaking to the manager she assured they

the morning breakfast buffet, which had been free when i'd last stayed, now cost 18 dollars.

no continental breakfast but there were some yummy looking room service options

breakfast was included in fee. not a great breakfast very limited choice

that the pool closed at 10pm

the location the cleanest the staff and also had a kitchen and the price

enjoyed pool

bigger pool

we used room service once and it was fast

very fun place to stay with observation deck, speak easy with views, and great lobby bar space

hotel is gorgeous the room comes fully stocked with great coffee and a mini bar that has everything the shower is amazing the bed is very comfortable

bar on the 27th floor was sold out, so i could not check this out as i wanted to

gym was 'so-so' for a 4 start hotel & piped music way too loud

the gym was a great amenity. lots of equipment to work with.

pool was too cold for kids

room service was expensive, menu was on the tv and food not worth the money spent.

there was no room service, no food within walking distance, no delivery available

hospitality at the front desk was amazing along with the room service

no table in the room to eat our room service

room service was prompt, room was very clean

very nice bar and restaurant

our kids were obviously bummed, but i am thankful she took initiative to get it cleaned up

was very cold, kids did not mind but too cold for husband and myself

also free breakfast would have been nice but also not common among down town hotels

room service was great too

smart hotel, loved the room, pool, gym, gorgeous bar

the pool was out of order and they close it all day so my kids didn’t get a chance to swim

pricing at hotel bar and restaurant were outlandish in price .... criminal

very dark rooms with poor natural light. the access to the spa has a separate access fee

the basement bar and well equipped gym

the spa is something else

the spa and it being more upscale

case you didn t have any) and coffee machine in room

i loved the gym and the comfortable bed

staff,food,gym,games,

wasn't feeling well in the morning so we requested a late check out

loved the shower the bar was very nice (didnt try the food or use gym)

from the lobby to the room with the view of the city and the gym

price, parking and pet fee was the best i found in the downtown area.

loved that the pet fee was only 10$ & the little outdoor area available to take out our dog

, inside pool, gym, chrome cast in the room, etc

disappointed no shuttle bus to new football stadium hope that u guys will be able to run shuttle service once

we were right off the pool area which was great for the kids

the shelf where the coffee and tea kit is, and the minibar, is very beautiful, with a complete kit, with good options

the bar drinks were awesome as well, along with bar staff

tip enjoy a espresso martini at the restaurant bar downstairs

we wished for a pool and a laundry room (found a great laundromat about 2 miles away, but would have preferred to do our

comes to help you and when you get help they never come back and when we went up to the room for room service i'm guessing the hotel just doesn't have it because no one answers the phone

bar could stay open longer on weekends

no vegan options at breakfast and the bar closed early

just wish we had breakfast

didn't have breakfast at the hotel

ate at hen house down the street. hotel breakfast was pricey

and bar were great

bar the  lounge area, the swimming pool, the pool table

kids and i loved the pool was a great place to be and warm!!!great place would go again.

also the pool was very small, if there were more than 5 kids in the pool you were running into walmart be

bar the  lounge area, the swimming pool, the pool table

nice bar in lobby, tv's, games, etc

modern, clean atmosphere. cool bar concepts

had to go the bar to get a bucket of ice

love the location and the vibe of the place. great drinks at the bar and great people all around

staff were wonderful; mandy @ reception and randy @ the bar are the best

dog was able to stay with us when we needed him to without extra fees because they don't have a pet fee

bummed out the pool was being refurbished

grand kids and my son to see blink 182 and stayed at aloft

good quality hotel with nice gym and pool.

the small breakfast service was great for the kids