evacuees with pets

no protein source at breakfast

lobby smelled of cigarette smoke. better breakfast?

i didbn't eat breakfast, but did have juice and coffee

was very friendly and helpful, they allowed us an early check in

the breakfast was amazing the staff does an awesome job and the room was clean love the staff!

could have had a better breakfast

breakfast could use improvements

donuts for breakfast would have been nice... lol, actually no negative feedback at all.

the steps were rickety and there was no restaurant near by. breakfast was minimal.

noise not a good breakfast

pet fee was only $15 and they were nice to let me know that in advance

good breakfast. waffle eggs sausage fruits

i was surprised at how wonderful the breakfast was and room to sit and enjoy

breakfast was delicious and satistifying

breakfast was great. the location is also great. beautiful mountain views

only 1 thing could have improved this gem of a hotel: serve real butter at breakfast buffet.

breakfast was good too, there was a make your own waffle machine, there was eggs, bacon, cereal,

location, courteous staff, hotel, pool, gym and grounds were spotless

pool area needs repair

had same 3 items for breakfast every day. potatoes, wet microwave omelets , sausage.

friendly staff and breakfast was good. would defiantly stay there again!!

breakfast, i do not consider cheerios and dry oatmeal a breakfast

breakfast was a tad sparse but ok.

the room, the pool or our stay

rooms were nice and pool was great!

the location is located close to a planet fitness as well

the pool was such a relaxation perk

pool water could be clearer underwater.

the breakfast was delicious.

large seating area in lobby for breakfast

there was a $20 per dog pet fee, not mentioned before

laundry room is a joke and waste of money

no breakfast

breakfast, fruit loops and toast. no bacon.

breakfast was nice. the room was comfortable. i liked being able to do dirty laundry.

the pool was nice

breakfast due to covid was small but very nice

was just perfect and the heated indoor pool was a real plus after a long drive

noisy neighbors kids slammed the door all evening!!!

was clean and nice, staff was excellent especially the lady serving the continental breakfast

clean rooms, and pool.

clean and comfortable. nice pool and the balcony was a nice surprise.

spa was in the bedroom with 2 queen beds lol good thing it was just my husband and kids with me

that the pool wasn't open even though it was.

location, room was quiet, pool was clean, staff was friendly

pool was smaller but wasn’t looking for anything extravagant

customer service and value. appreciate the breakfast included.

delicious, free breakfast

we didn't use the pool so i can't say anything about that, but breakfast was excellent

breakfast is excellent

i love that they are pet friendly and they have a dog park

no laundry in the lodge. but it was not a far walk to the laundry room at the rv side

everything. the pool, lazy river, restaurant on site, the big rooms!

heated outdoor pool, lazy river, planned activities for adults and children every day

i liked convience pool and lazy river

awesome breakfast and enjoyed the games on the 7th floor.

loved the rooftop outdoor seating and the breakfast area was lovely

the gym was well equipped

wonderful breakfast. love the made to order omlettes. wonderful staff. beautiful hotel.

the rooftop bar restaurant lounge and outdoor area are fabulous and the food is great

river view, location, nice room and free breakfast

pleasantly surprised with the stream in the back as well which added extra entertainment for the kids

for some privacy from the kids

gym could of had more equipment.

nice wish pool would have been open

the rates were reasonable as was the pet fee.

it s on a timer and protected behind glass so if you have pets or small children ud83dude4bud83cudffb you don t have to worry about them so much

pet friendly

priced, pet friendly, rooms were clean and didn t smell like dog or cat

it was very clean. staff was very nice. good parking.

the size of the rooms, the view, the amenities and full size kitchen (save money on meals)

loved having the laundry facilities available

the pool was clean and the gym was nice

pool being 24hrs

i wish there were more towels/laundry detergents/tissue in the bathrooms.

also wasnt aware of additional pet fee even though advised them of animals when booked

were backwards and the one that was supposed to be hot was broken, i wasn't told about the extra pet fee of $45 until check in, no breakfast and the view was the parking lot

pet fee policy is not included anywhere on the motel website listing, and is only alluded to, on

pet fee unreasonably high

allowed pets which met my needs but i was not aware of the pet fee when booking

we had a pet, small dog - which i told them about but wasn't charged for it so my husband went to make sure

was charged an additional $40 for a pet fee that should have been covered when booked

the mame on the reservation rather than the name on my id and credit card,@ then added 40 dollar pet fee which i didn't have and when i said i would take my animals to stay with the friend i came

could have been more towels in the room, also the pet fee needs to be known before getting to the hotel

the pet fee was very high

the property also has a beautiful swimming pool and a grilling area open to all guests, yes, bring your own steaks and get your grilling on

along the river next to the hotel convenient location in pigeon forge great room layout liked the kitchenette plenty of towels comfy bed pricing was excellent

breakfast included is just icing on the cake

a very nice breakfast

the room was very roomy with a full kitchen

nothing , but had to pay a $35 pet fee.

should have been $515 plus $55 for pet fee but was charged $598

only complaint is i called the hotel after booking for 4 nights to inquire about the pet fee and was told that it was $35 per stay

room service

pool was very clean and the fire was always lit

pet fee to expensive

don't like the pet fee that is non refundable

didn’t like the extra $50 charge for our mini schnauzer when an extra pet fee was never mentioned

pet fee.

the pet fee is ridiculously high

best breakfast in 2 weeks of hotels! nice and clean. large outdoor pool.

also, breakfast lasting an extra 30 mins through the week would be nice

the breakfast was great! location was also great!

the room was spacious, plus a decent size kitchen and bath.

we fully enjoyed our breakfast. it was wonderful. no need to go to a restaurant.

a very nice breakfast, dinner and a couple of cocktails was provided at no additional fee

we loved the breakfast and supper options. loved the hot tub.

breakfast was sufficient with numerous choices and always friendly staff working it

suggestion- take butter out before breakfast so it is ready to spread when visitors are ready to eat

breakfast and the kickback in the evenings were awesome

expensive, plus pet fee.

they charged an extra $65 for pet fee that wasn’t disclosed

would be nice to have the pet friendly rooms listed a little higher to include the pet fee so you knew exactly what you were

my dog is an esa dog and they didn’t acknowledge that so i had to pay the pet fee.

doesn't state anything about a pet fee

no indoor pool in winter

very nice, just opened up in january.very clean and nice pool

no bathtub for kids in room

great location…impeccable cleanliness in room…great pool for kids…had a great family visit

get any new towels for 3 days of our stay because they “didn’t have anybody to do the laundry”

liked everything about the place my room and everything the pool is amazing the staff was

autism and this was his first time staying there he had an absolute blast play in the swimming pool and running around and playing out back in the grass we will be going back

have been nice to swim in their pool

my kids loved the pool and the view to the river

water veiw from the room and pool wasn't busy

problems i have is on the price on pets and the fact you do not show the pet fee on any website

not a fan of being billed 75 pet fee without being told at check in

pet fee was ridiculous

to put your clothes, their pet policy is 35 per dog per day that seems way too much, my pet fee was 210 for 3 nights and the

charged us pet fee since our service dog barked on someone by the door

friendly staff easy check in and check out and the fact thats its pet friendly and the pet fee was very

the room was a little small. pet fee

we traveled with our pet dog. they're pet friendly, and their pet fee is reasonable.

the staff was very friendly and welcoming. no pet fees is a great perk when traveling.

location of the building was not clear from the directions got charged taxes on the pet fee in addition to the taxes we already paid for the room the view from our room was the roof