the pool was open late as well

breakfast was great and the bed was very comfortable

super good breakfast

had same 3 items for breakfast every day. potatoes, wet microwave omelets , sausage.

breakfast was good too, there was a make your own waffle machine, there was eggs, bacon, cereal,

larger coffee cups at breakfast, and maybe more variety but the lighting was pretty bad in room

the room, the pool or our stay

breakfast was very poor.

breakfast was a tad sparse but ok.

only 2 towels for a king room they said someone didn't do the laundry cigarette burns on counter non smoking

pet fee was only $15 and they were nice to let me know that in advance

pool area was clean and inviting so we just sat and relaxed since the water was too cold

dog friendly, clean pool, next to everything

the pool was amazing! the surprising quietness being just off the expressway was a blessing.

hotel and room very clean. big plus for the hot breakfast!

charged us $20 a day per pet

pet fee too much awful location high traffic area heard everything

the outrageous pet fee i am paying $160 a week for 1 dog

i am assuming she meant laundry because she was working on the room right next to us

breakfast was good

lobby smelled of cigarette smoke. better breakfast?

was very friendly and helpful, they allowed us an early check in

i didbn't eat breakfast, but did have juice and coffee

no breakfast due to covid, i assume

no protein source at breakfast

noise not a good breakfast

not much of a breakfast

the steps were rickety and there was no restaurant near by. breakfast was minimal.

breakfast.

breakfast could use improvements

pool was relaxing

the indoor pool was perfect due to the cold weather outside

was just perfect and the heated indoor pool was a real plus after a long drive

clean room, good wifi, gym, and heated indoor pool

noisy neighbors kids slammed the door all evening!!!

evacuees with pets

the spa tub in the room we stayed in was my favorite!

the only thing that was nice was the spa tub

and the beds were comfortable it was close to pigeon forge and gatlinburg it wasn’t crowded the pool had max 2 family’s at a time i will definitely stay here again if i come

spa was in the bedroom with 2 queen beds lol good thing it was just my husband and kids with me

pool was refreshing

i actually would wake up early just to go to the breakfast

we didn't use the pool so i can't say anything about that, but breakfast was excellent

pool should have children time and adult time

the price is way to expensive. especially with no indoor pool.

the breakfast . and the place was clean

should have been $515 plus $55 for pet fee but was charged $598

nothing , but had to pay a $35 pet fee.

only complaint is i called the hotel after booking for 4 nights to inquire about the pet fee and was told that it was $35 per stay

didn't appreciate the kids running up and down the hall, but that wasn't the staff's fault.

i also loved the fire pit by the pool

we have a small dog and with it being a pet-friendly facility, that was a primary reason for selecting it

dog friendly room was more expensive, but upon checking in i still had to pay an additional $20 pet fee that was not refundable

felt like the pet fee was excessive

us in he was very very rude and the next morning he advised us that he neglected to advise us the pet fee and charged the

would be nice to have the pet friendly rooms listed a little higher to include the pet fee so you knew exactly what you were

and the pool could have been sanitized more

parking was scarce but they were full so it s expected. we were in town for the jeep fest.

we always go here when we go on a couple s trip because it s so cheap & we get the spa room

i had to use the laundry mat, it was small but the machines worked fine

unable to connect to wifi. front desk was unable to help with this

sheets and other linens were nice, breakfast was great, and the pool areas were all great

they were asking about going to a water park on top of going to dollywood, but after spending all afternoon/night at the pool, they

the staff and the pool the bar and the breakfast bar was awesome!

also the bar and restaurant inside is amazing

a covered toddler area with slide open to the out door area, two fire pit areas, a game room, a kids grass area with blocks, games, corn hole

loved the rooftop outdoor seating and the breakfast area was lovely

great staff, beautiful facility, very clean. breakfast was great. perfect location.

the rooftop bar restaurant lounge and outdoor area are fabulous and the food is great

awesome breakfast and enjoyed the games on the 7th floor.

it smelled wonderful, very clean, lots of great amenities, fantastic breakfast just to name a few

there was a $20 per dog pet fee, not mentioned before

breakfast, fruit loops and toast. no bacon.

wish they had a better breakfast although i went out to eat

laundry room was messed up (dryer) and pool was not open … it was actually really gross

laundry room is a joke and waste of money

the website said nothing about a pet fee

00 pet fee is a lil high in my opinion

the pet fee is ridiculously high

still charge us $30 per fee then we checked out got home and charged on my card $75 more dollars pet fee

com looking for a pet friendly location

problems i have is on the price on pets and the fact you do not show the pet fee on any website

not a fan of being billed 75 pet fee without being told at check in

pet fee on a 3 pound full grown chihuahua and the fact you don’t post the pet fee on the

hidden pet fee is a problem

price of the pet fee. wished they would offer discount if you stay more than 2 days.

2) i love that it’s a pet friendly place

also liked that it is pet friendly with a reasonable pet fee

is a pet fee that is not listed on their site

new pet fee per night

the pet fee is too expensive

pool could have been bigger.

the personnel (front desk and breakfast) at this location was very welcoming.

this place, how clean it is, the smell of it, breakfast was awesome and the staff is super friendly

we didn't realize until we got them all dressed and walked down to the pool to find there was an

clean overall, pool was nice. bathroom was perfect, updated and spacious.

my husband and i would like to try the spa on our next visit for sure

we loved how close we are to the island and you really don't have to leave with all the shops, kids activities and restaurants

i loved that it looked over the island from the pool area

the river view with spa tub and separate shower

liked our room was near the pool and bar on the roof and that it was clean and all the staff were very helpful and

the rooms kitchen area was wonderful

someone may think about high price but it is not at all compared to the excellent service, great breakfast and facilities provided in the room

the pool area was beautiful

we fully enjoyed our breakfast. it was wonderful. no need to go to a restaurant.

outside pool and spa were nice

no pet fee

booked a year in advance no told us of the pet fee when we booked the room we had a service dog with us they told off pet fee for should have

btw, they charge tax on the pet fee

the pet fee be returned

didn’t realize at first they now charge a pet fee, (since our visit in december) but is 100% understandable

we were on the 2nd floor and looked out the window on the roof of the pool

time for breakfast, late coming for breakfast there was only 10 minutes left so missed out on pancakes, and

clean rooms, nice pool, friendly staff

wasnt sure of pool hours but didnt see if there was a time for adults in the evening once the kids were done

the bar and kitchen area needs more help. they were working so hard and running behind.

clean room, comfy clean bed, hot shower and a 20 dollar pet fee which i felt is a good deal

this was a pet friendly hotel, so expectations were a bit low. there is a $20 / day pet fee for

freshener from the store to cover the smell and make room tolerable and for $269 per night plus pet fee it did not meet my

didnt like the additional pet fee

the pet fee and pool needs updated

seriously if any manager reads this give that woman a raise because she made this trip with 4 kids bearable

hot tub was not very hot and pool was freezing

the indoor pool was very clean our kids also enjoyed the hot tub

pool

also wish there had been some free breakfast

there was no pet fee.

pool was great, even a great place to take your dog to the bathroom and also they didn't charge a pet fee

wish the pool stayed open past 10

the breakfast was free at the restaurant next door using vouchers from the hotel.

the spa tub was great! really big!