truthfully everything except the breakfast.

we were able to do our laundry without disturbing any other rooms nearby

it was well stocked with hearty items so we didn't have to stop at a spot to eat with the kids

pool and hot tub was good for the kids, but a little too much chlorine in the hot tub as their was a lot of foam/bubbles sitting on

cleaning of the rooms, tv not working especially when you have kids and one room the phone didn't work

reasonable in pet fee

great breakfast in the morning

great breakfasts. our room had a sofa, microwave, and mini fridge which were very helpful.

check in was at 3p, we arrived at 330p and had to wait a half hour in lobby with three kids under five years old, as we were told they were cleaning our room then

beautiful room with all conveniences and great breakfast

addtionally, when i called about staying with dog they told me $25 pet fee

pet fee is a bit exorbitant for what it really is, and this wasn't disclosed to me when i booked

couldn’t find my dr letter to have the pet fee waived

nice, convenient. got a good price on the room until i got the pet fee!!!! too much!!!!

the $35 pet fee. way too much $ especially for not being a 5 star hotel.

no breakfast ike laundry room.

reasonably priced. no charge for the pet fee. good location.

they even have guest laundry

and you park right outside your door so it’s easy to deal with luggage or carrying sleepy kids into the room

pool area was nice and they accommodated our every need

check in pool was nice (a little cold) breakfast was nice the ladies working the breakfast area kept it very

breakfast and staff were nice

pool was nice and clean

location and pool

parking, good location, shops and restaurants not far away, breakfast included in price, cleanless

the rooms we very clean and roomy. the pool was great. breakfast area was nice.

great shuttle ride to casino

parking spaces seemed very narrow.

wifi worked well

the pool was perfect

open pool and hot breakfast.

price a bit high. pool a bit too cold.

a lil more people at the pool ud83dude0a

breakfast was excellent! we enjoyed the pool also.

she let us have a late check out since we were running late getting wedding ready

have 3 dogs and there is no additional pet fee

looked like a homeless person had a makeshift bed in the third floor laundry room

hot breakfast is nice bonus when traveling with kids

suite had a small kitchenette

the staff was folding laundry in the lobby

pool didn't look very inviting

they also had a game room, laundry room and vending machines, which was cool and

staff was great. good breakfast. nice room

nice breakfast

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

pet friendly, nice breakfast, clean big pool, nice looking, clean room.

breakfast was delicious but a little greasy for my taste

the amount of time we had to wait when ordered breakfast wait time was almost a hour

restaurant had great food and appreciated the discount but i thought breakfast was included

the free breakfast was not free

the pet fee was reasonable

way breakfast was handled during this pandemic was very well--good selection

the breakfast was great and it was nice to be able to do laundry

the pool was to small.

i wish the breakfast used less plastic

breakfast needs important

the staff was wonderful, the rooms were updated and clean, and the breakfast was excellent

good breakfast, free wi-fi

decent breakfast

would have enjoyed more warm breakfast foods.

i appreciated that they allow pets and do not charge a pet fee

to our room and if we didnt have it locked someone could of walked in late at night when we have kids

i call to the front desk for towels or whatever because room service was not conducted; i should never have to go get them myself

was great but maybe they need another sign or two because getting into the parking lot is somewhat confusing

kids can't watch tv unless you pay $15 for 20 minutes

kitchen in the room was the thing i needed the most

there was more of a selection for breakfast the same old muffins and instant oatmeal got tired of the same thing

full kitchen bed and bath

just the breakfast was a disappointment

kitchen in the room

my kids were able to unwind and have some fun in the pool

breakfast is very good.

it's wonderful having a kitchen area and dining table

location. kitchen.

full sized refrigerator and small kitchenette in king suite

breakfast open 6-10am with 24/7 free coffee, tea and cookies

fitness room had a good amount of space and options available to workout

also allowed us late check out for free

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion in the room, hair

friendly staff, gorgeous rooms, super clean and the breakfast was delish

friendly staff; great free breakfast.

breakfast is good

offer good choices for the complimentary breakfast

comfort and full breakfast

excellent hot breakfast, even scrambled eggs and sausage

the outdoor pool is gorgeous in the afternoons, or enjoy the indoor pool in the rain

told us the others had been down for months) and they were both filled with unsupervised kids (12-15 kids in each) for hours at a time

the room, pool and hot tubs

the indoor pool is a huge disappointment

the updated mini golf is a wonderful addition

was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

particularly a the bar for drinks at night, and for breakfast in the morning

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

the bar and bartender were great, and the building was charming and historic

i wish the pool area had a hottub or something

the gym was a good size and new gym with good set of equipment and the swimming pool was also tiny but

know that covid 19 has put a damper on alot of stuff but the breakfast down right was lousy minus 10 no flavor to the egg

i also loved the exercising to the gym and swimming in the pool

the view and the pool

find them nor the valet, they seemed understaffed and when i tried calling the valet and for room service they weren t always available

ordered room service and the food was very good but they didnt bring me the vegtable as it was listed on

no room service or pool because of the pandemic

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

i love the staff, the room service is great

i could not use their wifi

the room service was okay

somehow remembered my name amongst all the other parents bringing kids to college

this time i asked for early check in and late check out

only issue i encountered was connecting to wifi.

great location to university of pittsburgh. spacious room, excellent breakfast, friendly staff.

the kitchen is excellent for family cooking. bathroom looks beautiful.

the pool was quite small, but no one was in it when we were so it was fine.

spacious room with kitchen. excellent free breakfast. friendly and helpful front desk staff.

kids refused to eat it due to being picky

the food in the restaurant and through room service was just awful

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

on site restaurant, room service. valet parking

was eh did order room service and dined at the restaurant the morning of check out due to convenience

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

cold pool in the early morning.

the property itself always has a welcoming sent except for the gym which smelled a bit wonky.

close to cmu, it had a bar and a starbucks cafe.

restaurant and bar owners as nice

gym. breakfast.

need a hot breakfast instead.

we even left early before breakfast the staff person that morning gave us a couple muffins to go

breakfast was really good too

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped and also very clean)

the bananas at breakfast were grey (lol).

no recommended with kids

location and cleanliness nice bar and restaurant in the lobby area

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

the hotel bar was well stocked and had friendly and helpful bar staff.

very old building- built in 60-run down and gym was poor

bar was really great and offered water and cookies at front desk

very friendly people! my kids enjoyed swimming. the included breakfast was very nice.

location early check in free upgrade to queen suite restaraunt on site friendly staff

breakfast needs a little more offering, healthy options like more fresh fruit

the room was comfortable and modern as well as excellent wifi connection

staff accommodated request for early check in - much appreciated

nice bar in the lobby

nice location & the roof top bar was so convenient

very clean and comfortable. the rooftop bar is awesome!

standout feature: the rooftop bar is absolutely phenomenal

breakfast could use some improvement, but it was ok

we will be back again with our kids

employee in the breakfast area was outstanding

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

breakfast was great, location is a great location for walking to restaurants and bars, easy access

we had no light bulbs in our kitchen area

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

the kitchen pans and some cutlery were left dirty

let me have a late check out

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

the pool helped entertain our grandkids

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

swimming pool water was cloudy.

breakfast was very good and hotel room was spacious.

the pool and breakfast

awesome breakfast and staff in the kitchen area

breakfast, location & staff.

location, views, pool was great

they never came to provide housekeeping (which isn't a huge deal, but with kids i would have loved a quick vacuum)

ich isn't a huge deal, but with kids i would have loved a quick vacuum)

bills burger bar was excellent

location was great, the onsite restaurant- bills bar and burgers- was fantastic

in-house restaurant (bill’s burgers) has good food and excellent wait staff and bar tender

staff at rest. bar were a little rude and slow. werent ready for the amount of people

the friendly staff. very helpful with late check out.