restaurant had great food and appreciated the discount but i thought breakfast was included

the restaurant had great food and appreciated the discount but i thought breakfast was included?

breakfast was delicious and a great value for hotel guests.

hostess and breakfast bar

breakfast was delicious but a little greasy for my taste

staff was great. good breakfast. nice room

they also had a game room, laundry room and vending machines, which was cool and

breakfast was good, place was clean and comfortable

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

nice breakfast

the hotel was very clean and the breakfast was run very well and clean.

they had a nice indoor pool and the breakfast was very good

loved that they had ev charging in the back for my car

very friendly and helpful staff, clean facility, great breakfast...

room was very clean and neat and everything in working order and the breakfast selection was very good and plenty to

“breakfast” isn’t what’s in the pictures

nice large room with 2 comfy double beds good wifi clean bathroom basic complimentary breakfast

breakfast was as expected for the price of the room, very limited.

the complimentary breakfast was cheap and nothing i could eat.

breakfast could have been better, some marmalade/jam would have been nice

reasonable in pet fee

check in was at 3p, we arrived at 330p and had to wait a half hour in lobby with three kids under five years old, as we were told they were cleaning our room then

pool was closed which was a disappointment to my kids

narrow entrance hallway to room. hard to maneuver with luggage and kids.

great breakfasts. our room had a sofa, microwave, and mini fridge which were very helpful.

truthfully everything except the breakfast.

the breakfast room offerings were much better than many others i have experienced

better breakfast

beds were super comfy. towels were soft and big. rooms were clean. breakfast was pretty good.

the free breakfast was great,very nice clean room very friendly staff

couldn’t find my dr letter to have the pet fee waived

the $35 pet fee. way too much $ especially for not being a 5 star hotel.

addtionally, when i called about staying with dog they told me $25 pet fee

nice, convenient. got a good price on the room until i got the pet fee!!!! too much!!!!

pet fee is a bit exorbitant for what it really is, and this wasn't disclosed to me when i booked

no breakfast ike laundry room.

reasonably priced. no charge for the pet fee. good location.

they even have guest laundry

the pool was perfect

breakfast was excellent! we enjoyed the pool also.

even with covid they had a full spread hot breakfast and not just grab n go

only thing i would add is potatoes with the breakfast

was over the top amazing it was comfy the pool was cold though but the breakfast was very good

the pet fee was reasonable

eggs were dry. pool could have been a couple of degrees warmer.

cleanliness, location, and indoor pool.

indoor pool is a little small

got to relax in the pool

staff allowed us late check out without hassle, that was huge

friendly staff, gorgeous rooms, super clean and the breakfast was delish

fitness room had a good amount of space and options available to workout

fitness center could have been a little more up to date but happy it was there

also allowed us late check out for free

comfort and full breakfast

excellent hot breakfast, even scrambled eggs and sausage

breakfast is good

offer good choices for the complimentary breakfast

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

nice big room with kitchen

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

friendly people, smoking smell in the corridors, good facility with small kitchenette, grab and go

the fact that there was a laundry room for guests to use.

friendly staff, free breakfast bar, clean rooms, kitchen ette, free wifi, various amenities apart of the package deal, safe area, etc

the pool was a comfortable temperature to swim in

the only problem i hate is the pool felt like it was like 68 degrees

breakfast omlettes were over-cooked and cold

the pool and the rooms were very nice the gym looked nice but i did not use ir

was very nice we used the pool and gym while there the breakfast was great i will be staying there again for my

nice pool, hot tub and spacious king size suite with nice living room

indoor pool and hot tub. very clean. bar and restaurant. fire pit

updated style and decor. cookies and fruit water. breakfast. good value. pool.

the rooftop bar was fun and the price was

larger pool

if pool was open

did not eat breakfast

upset could use pool monday night because somebody had thrown up in it.

i know we are still going through a pandemic but i wish the pool was open.

beds, the location, the staff and the breakfast

good breakfast

breakfast wasn’t that good and the next morning the pool was out of order

it's wonderful having a kitchen area and dining table

am i baby wanted to swim in the morning in the pool was out of service

i loved the 2 bedroom suite great with old kids

a real bar would make this place perfect. the

breakfast was great, everyone was great

our room was very quiet. i really liked the big shower,and the kitchen was nice.

breakfast and pool

kitchen was convenient for heating up food

great location to university of pittsburgh. spacious room, excellent breakfast, friendly staff.

large laundry room and full kitchen to make a light dinner

gym and pool

pool is only open until 8 pm

the room was spacious and had a kitchen. the bathroom was bright and spa-like.

the atmosphere in the bar for dinner was great

the location is handy and the inside bar was cool.

somehow remembered my name amongst all the other parents bringing kids to college

room with comfortable bed and free wifi

somehow remembered my name amongst all the other parents bringing kids to college

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

room service and support at the reception not a the level of the hotel

we checked in no one told us there would be no room service

the food in the restaurant and through room service was just awful

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

the refreshed rooms and bar area are great

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn’t empty the garbage

no pool, no gym, no laundry, even the

newly renovated , self laundry

at the gym there were no wipes or disinfectant to clean the machines.

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

location and the room was very comfortable. excellent breakfast

breakfast could use some improvement, but it was ok

friendly staff, comfy beds, big shower, breakfast

we will be back again with our kids

and they did not charge any pet fee at all

- clean - comfortable - expensive pet fee

pool, restaurant, and little shop perfect for kids, pool was clean

pool was cold.

i didn’t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

decent bar that we spent a little time at, too

nice location, they were accommodating to my late check out, and need for bottle openers

no recommended with kids

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

was very friendly, and accommodating when we were put next to a room full of disrespectful kids

i wish the restaurant and bar in the hotel had longer/ later hours.

location, gym, it was clean, nice atmosphere

overall we would stay there again if we didn't have the kids

options and room service were very confusing

pet fee is 25

pet fee very reasonable compared to most

breakfast items could be refilled more quickly when they are gone, and i was disappointed when one

of the seating needs to be replaced where you can sit and eat breakfast in lobby

breakfast is just ok but considering the price it is reasonable

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

i like the modern industrial decor and the small little bar restaurant.

dark room, small, bar limited, no room service, no info in room bout services.

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

we did not have a mini bar in our room

e gentleman who cooked the omelettes and the kitchen staff) the bartenders, the valet parking guys & pool were all great people

convenient and in a gorgeous building with great views from the sky-lobby

they never came to provide housekeeping

location and it had a pool for the kids and free breakfast.

location, free breakfast

ry and jessica were professional and incredibly

we understood with the pandemic that they were not doing room service, but we were upset when we brought our own food and were not allowed access to the

room service from fl2 restaurant was beyond great

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

spa was top notch

to high pet fee.

there are some nice, helpful staff and i appreciated how pet friendly the hotel was

when i booked the reservations online, i did not add the fact that i was bringing my pet and i didn't have a problem with the one time pet fee but my card was scanned multiple times

i loved the swimming pool and hot tub!

gym,indoor/outdoor pool, restaurants and you cannot leave out the warm beautifully made cookies at

we had no light bulbs in our kitchen area

the kitchen pans and some cutlery were left dirty

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

let me have a late check out

nice hotel, had a large bar and restaurant inside

awesome gym

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

we were in town for a cheerleading competition at the convention center, our kids did not compete until very late the evening we were checking out and the hotel was so generous

very nice on site bar and grill

was small, 299ft, tight with kids walking around but comfortability of beds and cleanliness made up for it

bad wifi connection

being promised an early check in i was told after driving 5 hours that no rooms

we were told no early check in and when we got there finally to check in at 4:30

very poor wifi there was a hotel crash ...

find them nor the valet, they seemed understaffed and when i tried calling the valet and for room service they weren t always available

live music in restaurant and bar every night

my entire stay no room service was provided even when explicitly asked the front desk

for the price we paid there should be a courteous breakfast or donuts something other than coffee only

gym was well equipped, but strangely right at street level with no blinds

the style was amazing. room service top-notch.

looked amazing- nice bar and lots of seating

unable to get a strong enough wifi connection to use my laptop.

is great, room was spacious, late check out could be be easily accommodated at an extra fee

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

free breakfast and coffee

i asked for early check in and the lobby clerk called me as soon as my room was ready

staff was very nice and allowed us early check in since our arrival was early.

basic room without kitchenette. small exercise room

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry