booked online, there was no pet fee listed, called them after i booked only to find out they take advantage of dog owners by

love the pool bar, the grounds are impeccable and the staff is so sweet

we really appreciated the freebee golf art transportation since my husband was experiencing some back issues

only thing we didn't like was the attitude of the pool bar tender

morning coffee bar had small styrofoam cups instead of larger recyclable paper cups

kitchen was large and well equipped for longer stays

we stayed in the suite on the 2nd floor, full kitchen and plenty of room

historic old building well kept up. great to have a full kitchen. very nice. super clean.

inaccessible for many people; should have been on kitchen counter

had rented out the whole house and were staying in a home with a separate living room, bedroom, kitchen and bathroom

i liked having wifi and so did my granddaughter

the parking was a little limited.

pool was dirty, they never cleaned the room, had to ask for toilet paper always, no coffee machine,

in the parking lot started with two ended with 6 subjects and someone being shoved into a vehicle

the pool was crystal clear, they were doing some outdoor painting, and general upgrades to the motel

parking was not close to interior rooms

pool was by our room but was surrounded by hedges so you couldn't see it or hear people who were

safe and close to room parking

big parking spaces

view was of parking lot

the spa was unbelievable

the views of the garden and golf course were quite peaceful

pool area and other parts of hotel needs some work but nevertheless we enjoyed the pool esp the

the pool towels were in limited supply

loved the room & the golf course

close to everything, kids loved there was a pool, breakfast is hot and cold choices, with juices

the room was clean, staff were friendly and the breakfast was good.

staff to check-in, good breakfast, nice room, warm pool, fresh cookies, quiet rooms, clean smell

breakfast was fantastic

pool was in the shade.

parking lot is way too small

parking places were a little too close together and very few handicap spote.

parking spaces are tight

4 cars in the parking g lot flat tires weeds growing up around them.

more parking needed and variety of breakfast

very friendly and welcoming staff, room was great and breakfast was so good!!

there was a pretty good variety for the breakfast. i would stay here again.

staff was amazing especially mia the front desk night staff made my kids feel welcomed she was amazing

cleanliness and the breakfast.

the only thing i can think of is a little more attention to the pool area.

breakfast was good, but would have appreciated one or two gluten free items

key card didn't work on the back door next to the pool at night

very clean, all conveniences needed. breakfast was excellent, very good choices.

breakfast was very good, but they should consider adding meat with the breakfast (bacon/sausage)

breakfast was great

the free breakfast is outstanding and very generous

the breakfast was delicious, organized, and abundant

space bed was very comfortable all of the facilities was very clean staff very friendly and the breakfast was

nice hotel very comfortable bed and very good breakfast..

was spacious and comfortable it was nice to have a fridge and a microwave breakfast was very good, they served fresh fruits

nice pool, great towels

excellent staff. room was very clean. breakfast had great variety.

the trash can under the kitchen sink was not emptied before we arrived

would like more choices for breakfast.

it was big and we loved having the living room and kitchen area

the pool was closed

breakfast choices

crowded, couldn’t use the pool due to like 50 kids being in it the whole time

usual corporate cardboard, don’t eat it breakfast. usual non-senior discounts.

was spectacular the gym was super equipped the breakfast was amazing everyday different the room was super clean and

area in the pool is amazing and the game room good the price for the food and drink is so expensive but is

laundry easy to use and heated pool open till late

neighbors upstairs when kids running and neighbors next door smoked too much outside the door

breakfast was also delicious on a daily basis

spacious accommodation. well equiped kitchen. multiple bathrooms and toilets.

breakfast was very nice and simple, the pool was fabulous, the staff was very informative and it was a great get

pool was beautiful i love the new rooms and the breakfast area makes you feel at home i love the remodeling of the

hotel's facilities, including the pool, were top-notch and provided the perfect way to unwind after a long day of sightseeing

breakfast was very nice and simple, the pool was fabulous, the staff was very informative and it

the coffee at breakfast was warm, not hot.

and a pool and exercise room

we did not use it, the facility had a gym, pool and laundry room

the laundry room also was plus because we didn’t have to take back a suitcase full of dirty clothes

we did not use it, the facility had a gym, pool and laundry room

comfortable and clean room. kitchen adequately appointed.

overpriced pet fee, amount should be revealed at time of booking

the pool area was very small. the kids wished the pool wad deeper.

breakfast could use some work and more variety.

having a kitchen suite was the extra bonus

there were questionable guests in the pool area. not much security in the back area.

friendly, staff was nice not happy about not getting my aaa discount pool looked very clean

nice location the pool view and great customer service

the pool was still.being renovated.

is no really amenities beautiful pool but no coffee no coffee in office wi-fi is a little spotty but the staff is awesome and it's

clean and friendly. great location. the pool was clear and the patio was beautiful with flowers.

, very clean very comfortable i had a great stay would definitely come back for another stay the pool was beautiful the view from my room was beautiful i highly recommend this property

clean room and friendly staff. nice pool. older property but clean and comfortable.

i love the pool area and the layout of the hotel

we were in middle room across from pool

this hotel is huge, nice pool, quiet and affordable

after our first night's stay, we were expecting room service to come in while we were away for a majority of the day, but we returned to find that

the bonus is free drinks and breakfast the pool was lovely and i would definitely come back

there is an excellent restaurant

great restaurant with room service

the indoor pool and gym are great, but the little bodega open til late was the real star of the show

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind reception which looked like 'interesting' the hotel smelled a little bit too

cleanness, leaking the ceiling in laundry room water is over the floor.

the kitchenette as really nice.

kitchen in the room and comfortable beds

laundry lady ms keia was every nice and helpful

no real breakfast unless you want muffins and coffee.

the pool and fitness center being closed the last year

quiet clean property with the convenience of a small kitchen

no ice machines or breakfast options

good muffins and coffee for breakfast! amazing staff, very friendly and helpful!

clean room. nice pool.

pool dirty

the pool area was nice and the employee who checked us in was very polite.

pool n lolocstion

the saltwater pool was amazing after a long day

not partake of breakfast, appeared to be very limited

pool area

wish breakfast was open later. it was good, but only served til 9.

continental breakfast included

small dining room, pool not heated and in the family ont of the property near a busy street

early breakfast

room door when we wasn’t even doing anything but sitting and talking, they complained about the kids playing outside

breakfast could be better and a new juice machine

breakfast is great

great experience even for concert they had it all organized clean pool was cool and clean will stay

used the pool at 11 am

wife and kids got there, and it was captive audience, you guys knew the guests simply won't leave the

the ac did not work. the room was very damp and smelled like a gym locker room.

the pool area looks run down. it could use some work but other than that the hotel is great!

up after breakfast past my 12:30 late check out i rushed to vacate the room when housekeeping came and told me not to worry that i

, service , excellent neighbourhood with museums , restaurants, walking promenades swimming pool

it seemed dirty and out dated room, the room was not of our liking on the room service.

with beautiful art, friendly but professional staff, good rooms, excellent restaurant, a decent gym, a nice pool

room service food arrived cold.

other that going out for the shower i stayed at the hotel, enjoying the bar and restaurant

price, location, and how clean and modern the room look, also huge points for the breakfast

for the studio, and it was really great for a long stay with a desk, a comfy coach, and the kitchen is really well equipped

the hotel was very clean and comfortable, and i really enjoyed the free breakfast.

breakfast wasn’t great but that may be due to covid restrictions

the pool could be a little warmer.

we had a minor leak in the kitchenette sink and by the time i left to go find lunch and come back (within an hour) they had it

a little better breakfast with some freshly made eggs.

- the kitchen was excellent, and the equines were clean and new

i also loved the gym

staff was very attentive and kind! the front desk and the breakfast bar attendant were amazing!!

was not attentive so we ended up leaving and going elsewhere but everything else including the pool was nice and clean

due to construction: no bar, no pedestrian entrance/exit, no pool, no gym

sadly, we didn't have an opportunity to utilize most of your amenities, such as spa or pool area due to work commitments, however we were very impressed with the available

as guests it would have been nice to have another option for dining

location and design was wonderful. the pool area was amazing and peaceful.

we didn't stay long enough to enjoy the pool.

2017, yet this hotel has the worst wifi connection and service i have ever experienced

only thing that was less than extraordinary, was the one time we did room service and the burger was undercooked

gym was fine

room service was efficient, good selection and the burger i had was excellent

the pool and bar area was modern and comfortable

wish there was regular room service

everyone was very nice. beautiful place. room excellent. love the pool table in lobby.

location,pool,room size $ staff

poor breakfast and dining facilities, poor room service ie none, we had to ask 3 times for our room to be serviced and in the end had to

do not stay here with kids

cleanliness,quit, good location nice staff, very clean pool

staff was awesome in accommodating an early check in

i was scared and ashamed with my kids

the breakfast, deliciousthe room, bed, ammenities.

we ordered room service

my kids loved the pool/slide

all staff welcoming, friendly and great with the kids

kids loved it

the pool area and bar was also just

pool, gym and breakfast room were closed due to covid but this was not written/stated anywhere

wifi very spotty, apparently on purpose

front desk was always ready to help and also offer free breakfast

the breakfast is a grab & go

breakfast offerings were minimal and area was not clean

i was very upset about the pet fee

pool is in a secure fenced area, everything you need is close to rooms

good size room, free parking, great location for universal and very clean including the pool area

shuttle service has to be scheduled before check in time for later in the day

location was great and shuttle bus to universal studios was a bonus

was shocked to walk into my room and have a kitchen that was well stocked

breakfast is very good and vaies every day

good breakfast

private gator parks everywhere feeling very commercial to attract kids and sad for the animals

breakfast was a nice selection, i enjoyed yogurt with granola

and i don't like that this hotel charges a pet fee

close to universal, room was very comfortable, pet friendly ($20 pet fee/night), breakfast was good, value great for the price

is good although some bacon would be nice property is clean plenty of room to walk furry kids location is the best, love it

they had breakfast, a pool, a gym

there is also a shuttle bus

they are dog friendly which was good but get ready for the 75 dollar pet fee

my kids had a good time in the game room. and our room was very clean thank you.

staff was great. location perfect. pool and bar very clean

laundry room available

very strong smell as you walked to the pool or elevators to the north tower

the kitchen was well stocked, there was even a corkscrew

we ordered food at the bar and it was excellent

crazy but what is needed to start the day and that’s awesome for us also having a fridge and kitchen was cool too we got the suite separate rooms was really nice to have too also the xmas

breakfast wasnt good

the room itself was beautiful and very comfortable and the breakfast in the morning was also very good

it was clean and comfortable, the breakfast was great. the staff was really polite.

breakfast was adequate with hot and cold items

they have a pool but no jacuzzi.

clean. pool and gym were nice.

location, security, style, breakfast, amenities