the hotel wad great, breakfast was good and the best part gor our kids was the pool

staff were very friendly. leisure center was excellent. ev charging was free.

the wifi was great and accessible in all areas of the hotel

very clean and comfortable room and loved the access to the spa facilities

lovely service. rakesh at the front desk was helpful and friendly. the breakfast was nice n hot

staff were wonderful and plenty of parking right outside the front door

we loved exploring the grounds, and the library bar was a fun atmosphere- just what we were looking for in our castle stay

beds, linens, size, quiet, great parking

it takes around 23-25 minutes in a taxi/uber, or there's plenty of parking on the grounds

t it's a castle what do you expect

breakfast was perfect - full scottish breakfast, porridge, rhubarb compote and the view included

you sit eating your breakfast in the most impossibly glamorous dining hall whilst looking at parkland

amazing breakfast, so much choice and delicious fresh and local ingredients

great mini bar snacks plus biscuits & cakes in our room wuth a great coffee machine

excellent breakfast. staff really helpful. furnishings vey impressive.

great hotel and a fabulous breakfast

clean, good facilities in the room, easy parking. lovely restaurant

everything restaurant the bar the staff were the best very hopeful even when busy

location, good parking, excellent food and drink

accommodation was beautiful, the staff were very kind and helpful, the breakfast included in the price was delicious

nice pet friendly hotel - beds, bows and treats, our room was on the first floor next to the bar and we were worried it would be noisy, but it wasn't

initial presentation of the building; the entrance; the bar lounge; the room - and the most helpful staff

we also loved going to the cozy bar later in the day

the cool and calm kyle was wonderfully engaging in looking after us guests in the beautiful bar area in the evening

beautiful building, the breakfast area and the bar were so nice

welcome, parking, accessibility, room, bed and shower room, breakfast...first class.

only downside was wifi wouldn't

dinner menu could have better selection including kids

friendly staff, everyone, but especially lovely ladies at breakfast were just so great, genuinely friendly and caring

stayed in the scott nice location with plenty ev charging available to charge my car

got upgraded to a club room, very big so would be easy to have another pull out bed for kids to sleep on

shame gym not open yet also limited times available to book breakfast slots.

the free wifi was great as i had several conference calls during my stay

spacious room with a lot of extras,fast wifi,in the heart of leith with a lot of nice restaurants,shopping centre and royal yacht brittania

location was incredible, wifi worked well, beds were comfy, good espresso maker

neighborhood, superfriendly and accommodating owners, walkable (20 mins to city center), great kitchen, small breakfast included

kitchen appliances would have been useful like a microwave oven or toaster and a bigger fridge

kitchen

no housekeeping to pick up laundry, you need to send it to reception but they will return into your room after washed

room was available for early check

rooms were lovely and spacious and late check out for members was amazing

i like that the hotel has gym

my details to give a free membership when i was strssed about not having a room yet and 2 sleepy kids

clean, comfortable, as advertised. excellent location and the breakfast is better in person!

small note that laundry machines take around 30 mins each and dryer isn't always the best so allow a little time if

we did the laundry on the last night

the laundry room was very useful

location, friendly helpful staff, interiors really nicely designed, suitable for families and kids, nice clean rooms

location. able to use gym and laundry facilities

one member of staff was on the phone trying to trace a bag of laundry, perhaps important for her but not for numerous guests waiting to book in

was great - within walking distance of major sights - laundry available - east checkin and check out - no issues with the

just give you the password, but its not that simple as you have to access the u of e network; and laundry machines - no written instructions and the staff only knows the location, again a u of e

noise at 6o'clock both mornings was horrendous lorries collecting laundry or delivering couldn't have made anymore noise if they tried went on forever spoiled what

the bar could be better stocked

local access to town and station. breakfast was excellent highly recommended

booking, centrally located, kids friendly, good and friendly staff, good arrangements for kids bed, easy access to restaurants,

nice big room for two kids family. good location and easy walkable distance to main locations.

the bar has a fab selection and breakfast has everything you could want

anatholies nicholas and the team very helpful especially for me with 3 kids

the kids loved the fact that there is a children channel on tv

the breakfast is still buffet style following the guidelines for covid

really hotels fault, but a family was bashing doors as their kids ran between two rooms - the reception did talk to them, which was good

room was still spacious even with the sofa bed pulled down for kids

once there, they offered us a larger room at no additional cost to accommodate our kids and our need for a

hot breakfast is always welcome where you're travelling

value for money and free breakfast an unexpected bonus

been to many hotels this one is at the top kids loved it breakfast top notch will be

breakfast was great. location was great, close to tram and plenty of supermarkets.

we asked for late check out as our flights were quite late in the evening and they happily obliged

we arrived early off our flight from dublin and as room was ready we were checked in with no early check in

early check in, efficient process and staff.

not many toiletries available such as toothpaste/toothbrush, which even some bed & breakfast offer, i would expect this to be available at a hotel

have two choices at the breakfast bar and two prices

would not get laundry done there, as it was very expensive compared to a laundrette down the road

only thing was no toilets in bar area

laundry service

prices at bar a little expensive.

convenient location, cozy, clean and early check in service

laundry across the hallway

it also provided a guest laundry, and a light complementary breakfast if you require it

love that there are laundry facilities but the dryer heats the clothes well - just takes forever to actually dry

arrival the receptionist was super friendly and we were able to get an early check in

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd ironing board and iron good

late check out time of 12pm

breakfast room is very comfortable and the breakfast was very good - great variety of options too

the wifi is not reliable and not limited.

small problem is coming back to hotel at night nobody in reception because they had to serve in bar as well

comfortable beds, super helpful staff, and a very knowledgeable and engaging bar manager

good gym

nice swimming pool and spa area and very extensive gym

putting up a kids tent in the room, a christmas stocking on the door, wrapping the phone chargers with small

my teenage children loved the pool area and were excited to be at the hotel

beautiful hotel, excellent location, great service from all, small but decent gym

_ excellent position _ spacious room _ great lounge room _ kind staff _ early check in

late check out at 12

for our needs (near the train station), staff was very friendly and even accommodated an early check in

late check out a welcome bonus as our train didn’t leave until 6

decor, lovely bar area , comfy beds, peaceful at a really busy time of year and the staff are just awesome

cannot remember for room service etc

wifi was good too

beautiful buildings, wonderful staff and room service facilities.

the bar was cozy and nice place to end the day

i had room service and the food was really nice and as expected good

a massive plus was the relatively late check out time compared to other hotels in the area, and free luggage storage

nicely equipped room, spotlessly clean, comfortable foyer, friendly and helpful staff, early check in and late check out

the lobby/bar had a lovley cosy atmosphere and bar was open until late

room, spotlessly clean, comfortable foyer, friendly and helpful staff, early check in and late check out

the bar is very handy

time visiting and still yet to get a spa appointment despite numerous requests up to 6 weeks in

room was beautiful and the gym super

when we checked out for services, e,g service at breakfast and we had already paid for breakfast; room service ie for making the bed and changing the towels, we had already paid about 500/night

bar very good

beautiful top floor terrace bar available to residents only

the tv struggled with casting media content and the wifi was mediocre at best

good wifi, great mini bar if needed

we had room service as we like to stay in with our dogs being they aren’t too social

a specific bar for hotel guests, there were events on which meant we couldn t use certain bars

room design and space are amazing, very clean , the gym 100/10 , staff super friendly

room service/ cleaning etc due to covid

late check in, but that is probably due to the brilliant late check out times

wifi was down when we were there

arrived really early and they accommodated early check in with no problem

comfortable room, kitchen with everything for making simple food, especially when traveling with kids