a fee on on bringing a pet and they staff seem like they just didn't want to be there

no pet fee. friedly staff

pets were put on 5 th floor

pet fee of $40 that wasn't on the website

the breakfast

due to covid restrictions, pool wasn't open. only disappointment.

the fact that guests from neighboring “double tree” hotel were allowed access to the hotel laundry facilities

the breakfast variety was great and everything was clean and fruit was fresh

comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig &

everything about it great large and clean room staff was friendly and helpful great area and breakfast was

nice to have a laundry room, refrigerator and a microwave

love the kitchens in each room to warm up food, cook breakfast, or just pop a bag of popcorn and order a

kitchen amenities

clean and neat laundry room

they also provide kitchen amenities which is really great

there's no breakfast

no pet fee for one dog, gentle staff, clean room, spacious room.

room to park a big truck

the tv channels, remote and wifi could use an upgrade (a 2 bed) he said i booked a 1 bed and was trying to charge me for upgrading to a 2 bed, tv and wifi didn't work, i almost got kidnapped in the parking lot (-)wifi was insufficient if you don't pay extra

location was fine enough space park work truck

pet fee, large dogs allowed

breakfast was good and the staff were friendly and helpful.

pool, not many food options in the area, loud guests who congregated in the breakfast area late at

no indoor pool

easy access, pet friendly, comfortable, nice breakfast

the pet fee was free.

no pet fee

bad place do not go if you travel with family and kids nasty place do not waste your money

would not allow my kids who are teenagers out of the room without a parent with them

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes in parking lot etc

says pet friendly so i got all checked in online and when i walked in there was a sign that said it is

a bit older. well worn. wasn’t expecting $40 extra pet fee.

to help or meet our needs when we needed something, only thing i like to see differently is the pet fee is crazy high 20 a pet per night that makes it

location, close to restaurants and gas stations. great breakfast and coffee

nice staff and best service we received. excellent location and good breakfast too

rates fluctuated massively during the stay and although they have a posted late check out policy where you pay $5 an hour, they don't honor it and the second you are late,

didn t enforce masking in gym

it worked out because we took it to the pool

was an indoor swimming pool, but there was no hot tub

really wasn't anything except they aren't offering room service due to covid - so that was understandable

i was sad i didn t get to check out the pool but i will next time

the roof top bar was really nice but the drinks were twice as much as what we paid for in the fancy restaurant

not sure if it's the case for all floor 19 rooms but we could hear the music from the rooftop bar on floor 20

the location was great nice and quiet the breakfast was good everything was perfect

maker had previous occupant's coffee in it, gym had empty towel shelf and empty water cooler, entry was very confusing

didn't stay for breakfast.

there was hair all over the bathroom and shower, bottle caps around the room, food on the kitchen chairs, stains on the kitchen floor, and left over papers from prior guest

in kitchen was smelly

breakfast was great, rooms were clean, great location and all the staff were super friendly

very friendly and i didn’t like the fact that they didn’t announce that they only had bag breakfast

everything is great, service, gym, pool, location, all

some of staff in bar area rude to forward

staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids

the bartender at the bar was extremely nice and attentive

coffee or tea in room, and coffee only available at the bar in the morning, per bartender

the room was small but well equipped. the bar staff were so friendly and exceptional.

is a beautiful hotel with a lobby and rooftop bar overlooking the city

love the coffee bar downstairs

i loved the bar and restaurant was excellent

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

the bar was so so

night sometimes there can be some weird characters in the parking lot or the surrounding

went to bar to get away from noise but

located near richmond university. plenty of parking. nice staff

good location free parking room included a sofa bed and fridge the pool is a nice size

the bar had some amazing cocktails and everybody was amazingly friendly

the bar could be cozier and more inviting

restaurant was only open for breakfast due to staffing issues - which is the new norm now for the next few years

not having a kitchenette in the room, and a decent hotel restaurant.

mini bar options would have been nice!

we could not really take full advantage of the room; a kitchenette would have been perfect

we had hoped to have two meals each day in room but was difficult with few kitchen items available

pool was not working

great staff nice breakfast

kitchen was a great addition that allowed for cooking and not eating out all the time

bed was comfortable, kitchen was nice

i brought my dog and there was no pet fee and they gave me doggie bags when i checked in

didn t book the hilton because they were doing renovations and i thought this place would have room service

room service was exceptional, one of the best experiences ever

the bar area was short staff.

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and food super close within walking

did not have breakfast

needed extra blankets and were told no because the laundry was closed

advertised breakfast, but no breakfast

loved having my breakfast by the pool:)

no breakfast. you need to inform all the companies that list hotels to remove the breakfast

me another night at the room didnt say why or what reason telling me get out here calling my kids ugly the only thing i can think they was upset because i had to call 911 because my 1 year old

breakfast pancake machine was awesome

i missed breakfast lol but i was satisfied

missed breakfast but it's usually okay location perfect area

when you have tired small kids going to your room faster to rest with them helps

the pet fee was 75

i didn't like was the fact that until after i checked out i was charged a $75 pet fee

hotel charges a 75$ pet fee which would be fine if the room was in order

official website says pet fee is $75 per stay up to 2 dogs

i didn’t like the $75 pet fee for a 10 lb dog which made no mess.

the balcony was super small & the pool was kinda small

at checkout because of the hot room with broken air conditioning and not being able to use the pool

no information in the rooms about what things were available to guest, room service menu, happy hours or what was on the agenda for the day, etc

great breakfast

breakfast was awesome, a great variety to choose from and hot

the rooms are barren and depressing, rust all over the bathroom, the kitchenette is empty, bare light bulbs

cereal and milk because i clearly thought there would be silverware since there was a full kitchen

the rooms have a kitchenette but no utensils

a sink , room for if you bought your own utensils and plates and a microwave but there were no kitchen stuff to cook with, heat up, etc

it does have a complete kitchen, fridge, stove microwave

spacious room with kitchen and black out curtains.

liked the kitchen, location, good value for the money.

would prefer to have a fully furnished kitchen upon check in, not have to request the material

breakfast was good

i loved that they have a kitchenette in the room and pullout

free breakfast consisted of white bread, mil, one flavor cereal

great location, parking, early check in

the breakfast was very basic with fruit, cereal, and toast.

and they really had a breakfast

breakfast was only 1 type of cereal and bread.

and it took about 5 minutes for someone to show up, though, and it had a pretty lobby and dining/ bar area

a quick overnight stay, we didn't get a chance to use the kitchenette, nor did we get to the free breakfast

is is not a dislike), since it was a quick overnight stay, we didn't get a chance to use the kitchenette, nor did we get to the free breakfast

indoor pool was freezing, and i had a very disappointed little man that was hoping to enjoy it

the location also offered hot breakfast, which is a great convenience for people who are not familiar with the area

breakfast was all simple carbs plus a little dairy

they had a great breakfast selection.

rodeway inn meet our need and really enjoyed the breakfast and located on great location .

early check in like an hour before check in time at 3pm

breakfast was all carbs and sweets, not anything for a diabetic

i absolutely love that there's a laundry facility on the property

kitchen

the staff was very friendly. i liked having the kitchen area and refrigerator.

i loved the kitchen island

is a full kitchen, refrigerator, and microwave, which is great, but my room did not have plates, dishes, pots

the complete kitchen ,and very quiet and clean,very good staff ready to help customers a+

beautiful hotel with many restaurants nearby. no pet fee was great.

i didn't partake in the bar or other amenities

the pool, the gym and the bar but we realized why

gym was quite adequate as was the pool

it’s always clean, the staff are always nice and quick to accommodate and we truly enjoy the bar and quick healthy snacks

style, ie, included small kitchen and sitting room areas

kitchen, bath, wifi, full breakfast, pool, grills and gym

hotel room was spacious, clean, and had a small kitchen

kitchen, bath, wifi, full breakfast, pool, grills and gym

the oatmeal ran out and kitchen staff were unwilling to make more

pool was not open.

would've enjoyed a pool and free breakfast.

they also have a small pool (although it is not heated)

food good, bar pleasant. staff helpful.

room, pool and facilities!