great pool, tiki bar, dining, boat taxi service, and a village with shops

carpets were duty and stained, no toiletries, no extra pillows or blankets and best of all, room service

we had to get all kids out of the pool to get drinks or food if my husband and i were both not at pool at same time

coffee shop for snacks and coffee, not enough space near the outside bar to sit and enjoy the

check out

pool was very nice.

loved the location, heated pool, on time breakfast, friendly staff, clean room, adequate parking, balcony and price

street was a little annoying when trying to sleep, but during awake hours it entertained the kids, so we'll call that a wash

breakfast great! front above and beyond.

the quality of the breakfast has gone down. some things where cold

convenience of having the room, pool and tiki hut all on the property

the tiki-bar was great and the pool area was very clean too

the room was big and clean. great location easy to walk places. the tiki bar was fun.

the pool atmosphere, looked so tropical

staff was very friendly & nice having bar & restaurant next to hotel

only other complaint would be that there was a coffee maker in the kitchen but no coffee or filters or powdered creamer or sugar

manatees right outside the door - so cool and unexpected!! and full kitchen was nice!

rther from one canal to the other to get around) the room was huge, like an apartment - full kitchen, living, dining and bedroom

the outdoor patio area on our second floor room was huge with big comfortable furniture, and the kitchen had loads of cabinet space which we would have taken advantage of if we had planned a

the only downfall was not having access to much sun while at the pool.

my husband and i, and another couple that went with us spent out last day at the hotel pool

our hotel room, elevator out of order the whole time, icemaker didn't work, wash machine in the laundry

the gym wasn't open....pool furniture could use cushions? i am reaching here : ) have a nice day

kitchen super with enough appliances

spaciousness and comfort of the room. breakfast as also amazing.

the breakfast in the morning is great and very good location to everything

tchen )

the rooms were really nice, the breakfast was good, and the staff was very friendly and helpful

staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room, social hours, and many other amenities

the newly added serenity pool and spa even though i didn’t use either

awesome brand new serenity swimming pool and a wonderful kiddie pool

clean beach, many shells, fun pool and grill and bar service at pool

the pool had a quiet area which was perfect to get away from the noise and relax

staff friendly and accommodating,,,especially ashley at the pool bar and jasmine the host,,,

wish the breakfast would have had a variety from day to day (kids were hopping for waffles and juice

i had my kids with me and the cooks were yelling at each other in the back and cussing

breakfast very poor.

the complementary breakfast and location right next to a dunkin donuts

the kids opted out

ahhhh, the bathroom and the kitchen.

the gym equipment and the laundry were also clean & in perfect working order

the staff was friendly, funny and great. breakfast was good, nice to have a pool

breakfast was the same every morning.

there was a guest laundry near our room and lots of noise outside our door late into the night

didn't like the fact that there wasn't any meat at the breakfast bar

the pool and the manager lady

parking is terrible....

room was fairly nice, staff was nice, location was great, parking good and pool seems to be nice

$2 per load of laundry for both the wash and the dry, costing $4 to do a load of laundry

the wifi was good and the cable was a good quality and offered a great selection of channels

breakfast, wifi, cable , location. room service

great pool. great laundry facility. close to everything.

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days and rude desks personal and i never

area unswept room paint peeling pool area dirty laundry machines not working some front desk

more staff needed to assist with breakfast hours

pool and gym were closed

breakfast was great

the place was clean gym was good swimming pool or excellent and laundry

rooms gym breakfast employees were nice parking easy to reach fort myers beach and sanibel

two staffs that served breakfast and happy hour, manny and kelly, are wonderfully people

very small pool, busy location

breakfast time can be extended to 9:30 or 10 am rather than 9

pool area was dirty

liked that its equipped with a kitchen , it has a gym and pool

pictures and description of the room made me think i would get a room next to the pool and not one facing the road

the pool area was perfect for sitting and relaxing

the pool closes way too early

access the fitness center using room key

staff, clean room very comfortable, nice pool well-maintained

laundry facilities were available and efficient, along with complimentary detergent and softener

kitchen has all the supplies beefed & full size refrigerator

comfortable clean rooms, excellent restaurant on property and casual reasonable priced bar up stairs/live music

we rented a bay front queen with kitchenette that meant our needs

wish the pool stayed open later, at least for adults after 9pm

great kitchenette, tiki and great staff.

two great pools and a wonderful tiki bar for snacks and drinks

the room we had was huge, comfortable bed, and everything we needed for the kitchen

large and airy with a balcony and kitchenette

loved the patio by the waterfall pool

bar drinks were great

really great drinks and food at the pool bar appropriately named it’s 5 o’clock somewhere

services like the spa are booked well ahead

nice property overall and we like the theme. nice gym and beach as well.

also you have to book the spa in advance before arrival to guarantee your choice of treatment at your preferred time

i like there is a laundry facility. and vending machines for convenience

to request anything you need for kitchen area even cups or coffee maker and the breakfast is really just a few snacks to grab

breakfast items were available (oatmeal, boiled eggs, granola bars, fresh fruit)

to have a pool, comfy beds, great kitchen with fridge, freezer, hob and sink, bathroom had a massive shower and everything needed,

need a coffee pot in every room. need a larger lobby, breakfast area.

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

good breakfast, nice and clean pool, the bar

good breakfast, nice and clean pool, the bar

hotel is great; everything you need: pool, gym, full bar, free breakfast

breakfast buffet could use more variety, at times they did not have any meat

bar

no kitchen pots, pans, or plates without additional purchase

the room had a small kitchenette but there were no utensils, plates, cups, nothing

clean, quiet, price, full fridge and small kitchen

drug dealers outside, no water pressure, no kitchen utensils, high cost

location was the best part and the parking

my kids enjoy waffles and none offer even though the advertised

bed and linens were comfortable- room was clean- nice to have a quick breakfast!

pool wasn’t heated

the breakfast was delicious with great variety to choose from

there was a small gym with treadmill, bike, elliptical and weights, just what we needed

every time we went to the pool to swim after 6pm all the pool towels where gone.

pool and whirlpool had consistently an odd spell which made it unusable

breakfast staff exceptional

the heated pool and hot tub were great!!

also the laundry service was superb and cheap

no pet fee

kids were running down the halls yelling and people were smoking weed in the room next door to us

the location was perfect having shopping, golf, restaurants, and the airport all right around the corner

gym was basic and small but enough

buffet breakfast, indoor pool was amazing

the pool water and pool needed to be filtered a little more

breakfast are too simple

they didn’t have enough breakfast items

staff friendly, beds awesome, very soft, tiki bar on site and fun, pizza at restaurant good

i didn't like the pool, the pool was dirty.

also they have a very nice very well lit truck parking lot behind hotel

clean, well-kept territory, safe parking

drivers need to know that you have truck parking

truck parking in the back.

was helpful and it was easy to do my laundry

the breakfast was minimal and not good

didn't get a chance to have their breakfast but it smelled wonderful

breakfast very poor, the pool faces north, there won't be a moment of sunshine by the pool

great location and the kitchen was so great to have!

staff friendly good breakfast

the location near outlet mall and plenty of restaurants the staff is so friendly free popcorn breakfast and dinner our room had a few of a nice pond and the interstate so we had something to

they gave us a late check out, they were very willing to do anything they could to make our stay more enjoyable

that lorrie on front desk was able to accommodate us for an early check in.

they accommodated our need for late check out.

breakfast was ok, dinner was nice but the comfort of the bed was my favorite part

in close proximity to shopping and restaurants nice clean pool

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

pool and for pit area were great

pool wasn't recently cleaned

rooms were super perfect. kitchen, living room, comfy bed.

kitchen lights was not working

17 trips down the hall, down 2 flights of steps, out the door and around the tennis court and the pool to get to our car which was parked in a handicap parking space

i liked the kitchen in the room and the nice size fridge. the walk in shower was great to see.

pool is heated and has some shade to use if needed

pool area was never cleaned from day before

not enough parking

the breakfast was great and the staff very friendly and professional

then the free full breakfast and dinner with free

was very clean. free breakfast was decent. comfortable and quiet room.

pool and spa area was just ok wish it was closer to beach

we arrived back to the hotel after a concert, there was no parking

welcoming, central location parking was easy. food beverage in lobby was convenient

from front desk to chef, to bar staff, waitresses and housekeeping persons, everyone beyond pleasant and extremely cheerful and

pool and hot tub are also exceptional

the room was espectacular. clean and well decorated. high quality kitchen and modern look.

comfortable beds and fully equipped kitchen

the pool needs updating.

the music at the bar was very loud saturday night. we would have appreciated it ending at 9

they have a great tiki bar and a sandy beach to enjoy the sunset

clean room. friendly staff,excellent breakfast.

we asked for a late check out due to our later flight and they gave us extra time

staff was very friendly. it was clean. the pool was perfect!

great grab and go breakfast with a lot of variety.

breakfast was super