awesome brand new serenity swimming pool and a wonderful kiddie pool

the pic of the kitchenette looked absolutely beautiful, it was just ok

liked the kitchenette

staff friendly and accommodating,,,especially ashley at the pool bar and jasmine the host,,,

the food at the pool side bar and grille was super good

only other complaint would be that there was a coffee maker in the kitchen but no coffee or filters or powdered creamer or sugar

manatees right outside the door - so cool and unexpected!! and full kitchen was nice!

rther from one canal to the other to get around) the room was huge, like an apartment - full kitchen, living, dining and bedroom

the outdoor patio area on our second floor room was huge with big comfortable furniture, and the kitchen had loads of cabinet space which we would have taken advantage of if we had planned a

th a fee that was acceptable) the staff was just super, from check in, bell men, room service, restaurant reservation lady

we asked room service and did not come.

their were restaurants that were in walking distance and were a great option for traveling with kids

not informed of pool closed for repsir

marina and amenities including the pool and outside bar area

room was clean and we liked having the small kitchen.

hotel staff are incredible and the pool simply

room awesome breakfast great staff super helpful

the kitchen was fully stocked

happy hour was nice in the afternoon, beer, wine, and snacks, lemonade for the kids

location of the hotel was right by the beach, the hotel itself was colorful, clean, with a nice kitchen where we saved money and cooked our own breakfast

did not use kitchenette, except for coffee

love the full kitchen. great atmosphere.

pool area nice and clean with good amount of shade areas

loved the patio by the waterfall pool

5 min walking to beach, and right in the middle of all the little shops and bars

kitchen has all the supplies beefed & full size refrigerator

the pool is great and the staff are incredible for sure we'll be back soon

gracious owner, fun upper deck bar with delicious casual food & entertainment

place, showed up early before check in time and enjoyed their pool without any problems

the pool atmosphere, looked so tropical

they have a very nice and clean pool

convenience of having the room, pool and tiki hut all on the property

close to many restaurants and bars, comfortable room, great pool

was able to get a room close to the tiki bar and the pool

beautiful resort, enjoyed the pool, beach, spa and sunsets

nice property overall and we like the theme. nice gym and beach as well.

one bummer we could not take in our own cups into the pool area

didn’t care for the open door policy for anyone coming into the pool

very modern facilities, spotless clean, several food options, live music events, car parking with ev chargers, wifi everywhere, direct beach access

good free breakfast, nice gym, excellent pool, great location, real nice staff

loved the location, heated pool, on time breakfast, friendly staff, clean room, adequate parking, balcony and price

the quality of the breakfast has gone down. some things where cold

your free and good breakfast, my loves it so much, specially my kids.

breakfast included in stay was delicious

it was close to the rv park the people we were visiting were at.

no waffles in breakfast but the pancakes were good

pool and gym were closed

the place was clean gym was good swimming pool or excellent and laundry

breakfast and staff exceeded expectations. and the cleanliness of facility was exceptional.

pool was clean a cute little kitchen to cook

sheets, refrigerator and pool were clean and guest laundry facilities were very clean

the room is very nice. 3 bed and 2 bedroom ,living room ,kitchen.good for big family .

pool closes at sunset

staff was friendly, room was comfortable, pool was nice.

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days and rude desks personal and i never

area unswept room paint peeling pool area dirty laundry machines not working some front desk

great pool. great laundry facility. close to everything.

pool

the staff was friendly, funny and great. breakfast was good, nice to have a pool

breakfast assortment was all very good

didn't like the fact that there wasn't any meat at the breakfast bar

breakfast was horrible. coffee was horrible.

no time for breakfast. thanks

excellent location and great pool. awesome continental breakfast.

everything was fine. clean property in and out. firm mattress. quiet parking lot. pet friendly

the wifi did not work after numerous complaints to office for putting ib a new router.

we enjoyed pool

ahhhh, the bathroom and the kitchen.

the gym equipment and the laundry were also clean & in perfect working order

the pool area could’ve been cleaner.

very nice location and good breakfast no buffet though

i had to tell my kids not to open the closet because the glass doors kept coming out of the rails

totally not for kids

the breakfast

also kitchen - there was a stove a fridge a micro sink etc but not even a coffee pot in the

due to some limitations, the hotel was unable to provide all the items we had requested for the kitchen area, but we made it work

breakfast a little limited. no bowls out for breakfast items. had to ask for them

need a coffee pot in every room. need a larger lobby, breakfast area.

the laundry facilities were clean and easy to use, adding to the convenience of our stay

pool. basketball court.

the kitchen definitely came in handle

hotel room was well stocked with a kitchennette and a good layout for someone with limited mobility

liked that its equipped with a kitchen , it has a gym and pool

the pool and grill area ..

were so thin they don’t provide an actual comforter, i had to go buy some throw blankets for my kids cuz it was freezing in the room

our room location made it easy to watch the kids while at the pool

pool was nice and never crowded, the view of the pool from the balcony was nice, the rooms and

access the fitness center using room key

our room location made it easy to watch the kids while at the pool

breakfast was good. there was a restaurant attached and a tiki bar right behind.

did not get in the pool because it was filthy, very disappointing

they didn’t have enough breakfast items

breakfast are too simple

good location, delicious breakfast

the only down side is the pool is in need of a strong algecide, it has black mold growing in it.

everything was exceptionally clean including the pool

the size of the room and the breakfast, o yeah and the pool!!

the breakfast was delicious with great variety to choose from

there was a small gym with treadmill, bike, elliptical and weights, just what we needed

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

breakfast bar is outstanding, with scrambled eggs, sausage, ham and cheese croissants, hot oatmeal

swimming pool was disappointing.

it was hard for our kids to fall asleep

the heated pool and hot tub were great!!

shuttle breakfast room layout helpful, hardworking breakfast attendant

the breakfast was minimal and not good

great location and the kitchen was so great to have!

breakfast very poor, the pool faces north, there won't be a moment of sunshine by the pool

didn't get a chance to have their breakfast but it smelled wonderful

absolutely loved their breakfast

no pet fee

eggs and sausage at breakfast were ice cold

that the didn’t serve the biscuits and gravy breakfast every morning !!! ud83eudd23

the kids loved it

buffet breakfast, indoor pool was amazing

pool wasn't recently cleaned

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

in close proximity to shopping and restaurants nice clean pool

pool and for pit area were great

kitchen lights was not working

rooms had kitchen

we appreciated the facilities, such as pool, gym and basketball

we appreciated the facilities, such as pool, gym and basketball

close to the airport and there is a shuttle service

to airport, easy and free shuttle, super nice staff, clean and updated room, nice pool and hot tub, very good breakfast and

saving on laundry is a good idea but it would be easier with more towel bars and hooks

pool area was nice and clean

evening snacks, breakfast, staff

value when you think about two meals, modern gym facilities and clean rooms

room was clean, location was great and regular breakfast was being served

good shuttle-service from/to the airport

not enough handicap parking

the shuttle taking us places for free

not a lot of parking.

parking is readily available and there are nice amenities such as pool, jaquzzi, bar etc

location and amenities, excellent menu choices, convenient shuttle services and the most pleasant staff throughout the hotel

gym was closed for renovation

and was able to do laundry

the pool was colder than expected, but did not detract from its enjoyability.

a simple on site restaurant and microwave in room. was great to have laundry service

so myself and 4 kids were up moving rooms and no one from the hotel offered to help

awesome having fresh food / bar on site

nice pool and gym

kids working the late shift

no useful kitchen utensils

no kitchen pots, pans, or plates without additional purchase

no breakfast the room has kitchen but plain no coffee machine , no utensils

drug dealers outside, no water pressure, no kitchen utensils, high cost

clean, quiet, price, full fridge and small kitchen