location , room , customer service , pool , drinks

laundry around the corner did a load cleaned and pressed for about $2

location, staff, diego room, rooftop bar and pool. elizabeth the cat!

small but full bar w/ good tasting drinks

the rooftop pool and bar were excellent. location was great too

see the ocean from the room, however there is an even better view on the terrace above where breakfast is served

the kitchen was very nice, clean and well equipped

the property was clean and breakfast had healthy choices

this accommodation lacked alot of kitchen pots and pans

location was great, breakfast was simple but lovely

pool area with chairs and tables was a lovely area to hang out in

great staff, excellent pool!

the staff here are amazing!!! pool was always cleaned and refreshing.

we love the property the pool the location

the pool could have been a little cleaner.

24 hour gym access, several pools, nice on-site restaurant

it was loud - could hear music from restaurant, buzzer on door, room upstairs, fountain from pool

beautiful facility, pool, and room

the room under the pool area

at the pool club, miguel and his staff made me feel at home

breakfast was good especially on our terrace and location was fine

the continental breakfast that was included with the package was not that exciting.

we loved the saltwater pool

our stay also included a wonderful continental breakfast the next day

the food we enjoyed

better pastries for breakfast . pastries were warm but soggy. brighter light at bed for reading.

incredible plant life, three different pools, a mariachi band at dinner, rooftop breakfast, the most comfortable beds, and architecture with a fascinating blend of historic and

sense of space, privacy. charming staff, wonderful breakfast. beautiful and peaceful.

if the pools were heated :)

breakfast was just ok. the food and wine at the diner restaurant was just ok.

a lovely breakfast of fruit, cereal, and breads with juices, coffee and tea was available daily

breakfast was basic, but it did the job if you wanted it

was awesome, breakfast was great, room was clean and comfortable, staff was friendly and helpful, proximity to

private roof top oasis with pool and amazing view

good service, central location, amaze view and fresh breakfast

the pool was small but perfect

roof bar is cool, barman is a really nice person, but drinks are a limited and expensive

the room, the view from the roof and the fact is adults only

- everything from checking in, to the morning coffee, to the maid service, to the rooftop bar was pleasant

i loved the roof top pool and bar

not everything was included in the all-inclusive. the music at the pool was often too loud.

pool

lovely pool

staff was wonderful, the breakfast that was included was worth it and i would highly recommend shopping the different sites

people smoking in the pool.guests allowed to bring their own music at the pool.

we reported it to the hotel immediately on monday when we came back from the pool in the afternoon

pool service was excellent. service personal in the restaurant were super friendly and helpful.

large pool areas

pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay for the service or attend a sales presentation to get 3 connections - it

clean, staff was incredible, location could not hve been better. great a/c and wifi.

the wifi could have been better, stronger signal.

wifi sucks, off most of the time

they cleaned our rooms with care and did our laundry with expertise all with a friendly and kind attitude

only used sapphire spa for beach towels - preferred la caretta

eat with kids), breakfast was included, had air con and a

location was excellent and wifi was very good.

breakfast was great

only real complaint is that neither my phone or laptop would connect to their wifi due to weak security, and my phone couldn t pick up cellular from my room

an excellent location (historical part of town), had an extra large bed (great with kids), breakfast was included, had air con and a

hotel with beautiful roof top pool, bar and lobby

hotel with beautiful roof top pool, bar and lobby

we loved the 24/7 room service - the tryst leches was incredible

pool area on the rooftop was a great spot

bar / lounge staff do not go out of their way to help you

beds are so comfy , rooms are huge , the beds on the beach were the best along with the infinity pool, the roof top lounge/jacuzzi/bar had the most incredible views and the drinks kept flowing all

musty rooms bed was hard no working telephone to call room service or front desk

we loved the skylounge rooftop bar for a sunset drink

they also have a really nice gym

t bathing suits) booking

service can be slow as well as room service

loved the food, room service and location

the kids club, while great when open, was closed when we arrived, and open for a short time before we

my kids enjoyed the hot tub at night

there wasn't much not to like but the room service could be improved