pool was beautiful. wonderful location. friendly people

the bar stools slipped on the floor

location was nice the best part was there was a little mini mall on site and bar were things to do and enjoy if you did not have to travel into town

the bar was open till 1am, located in westport plaza, was the best thing about this location.

to call the cops when we asked a question at 9pm due to a noise disturbance someone called on my kids when they were playing outside our ground floor room

the pool with the exception of it not being heated and the kitchen

in the kitchen did not work, breaker kept tripping for lights in the bathroom

early they closed breakfast

we took advantage of the local grocery store and made a dinner in the room as the kitchenette was fully stocked without dinnerware, utensils, etc

clean room – delicious breakfast

large group of kids but the hotel managed the noise well

large group of kids but the hotel managed the noise well

cleanliness laundry early check in

cleanliness laundry early check in

was swimming and there was a group of kids who kept diving in the pool and splashing every where

it was open for a late check out

yelled and screamed at kids and a pregnant lady which sent her to the

it was a nice room, but definitely not what i wanted for my husband and 4 kids.

the rooms could really use a mini fridge and microwave, especially traveling with kids.

also if any guests have kids they will have no activities whatsoever while staying here i

by far, my most favorite thing about this hotel is the laundry room on the first floor.

until laundry day to swap out towels, youll have to wash them yourself

burned my hand on the oven since there are no oven mits readily available in the kitchen

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the guest laundry

kitchen

they have a ten dollar pet fee but rooms are nice and doggie stations are provided.

the staff was friendly; there was no pet fee.

pets allowed and with no pet fee or deposit.

were there the whole first day, no mini fridge in the rooms and no iron board , no weights in the gym

laundry room was unavailable

the staff was very helpful and i like that my dog was welcome without a pet fee

the time i stayed there the laundry was out of order but since then they've fixed it

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had just went

cleanliness and laundry services

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

no real breakfast and the pool was close

the gym facility is lacking for regular gym goers.

the pool location and size were a little smaller than expected

spacious, the bed was comfortable and plenty of tv channel options, most i've seen in a hotel, breakfast was really good for what it was, fair bit of options

breakfast was good start for the day.

breakfast was great

staff was great and amazing barbara and john made our stay wonderful the breakfast was good and pool was nice and

tosha)

kitchen was adequately stocked, had a full size refrigerator and allowed us to save money not

hot breakfast bar was excellent

size of the room, having the kitchen in the room, and location were the only good things about the hotel

there were not kitchen cookware

the toilet leaked mold in the shower and cockroaches in the kitchen area

only convenience was a kitchen.

i liked the whole kitchen set up and the sliding back door .

breakfast was great! bed slept well.

breakfast could have been a little different, i don't eat pork so they could have had a meatless

their breakfast was delicious as well

the room was great. the gym was good.

nice breakfast

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

the pool area is so hot it makes it hard to sit with the kids

kids were jumping in and out like it was a swimming pool, and we waited multiple times for 30

so many kids in the pool while our infant was swimming but other than that nothing.

staff were so accommodating, i needed a late check out and it wasn't a problem at all

food for breakfast and happy hour dinner. friendly staff.

they have a bistro inside. a swimming pool and a gym.

the swimming pool was not opened, but very understandable that it was not under the hotel’s control

were there for a soccer tournament and the moms had made names to put on the hotels for our kids and the housekeepers took them down without asking if we wanted to keep them

because of the lack of staff due to covid-19 the pool, exercise room, and bistro are closed.

location and the kids liked the pool.

our night away from home without the kids turned into us wasting our money and driving back home anyways due to the issues

almost every single room housed multiple kids

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my room

so the kids couldn't talk in the room

almost every single room housed multiple kids

pool closed

can walk to the amphitheater and the room has its own kitchen.

room was clean. standard breakfast items which was satisfying for a hotel. minimum noise level

i love that it had a kitchenette plus the seperation of the room and the living room area.

laundry sucks

the drain system was slow and no indoor poolud83dude12

the pool and hot tub were nice extras, and

the staff, the breakfast, the room size.

front desk attendant was amazing upgraded us to a suite, breakfast was delicious was lots of choices and breakfast attendant was very friendly

clean room, friendly staff, convenient shuttle service and good breakfast!

clean, friendly atmosphere, free laundry room.

clean, full working desk & kitchenette, large bathroom with good updating

to have kitchen facilities and microwave, toaster, and refrigerator in the room

was easy with no hidden fees, room was in excellent shape and was quite big and even had a mini kitchen

the free laundry on first floor was a plus for the family

it is close to the hollywood casino amphitheater.

location parking

east access parking amenities atmosphere close to everything i was looking for comfortable

cleanliness and easy parking

the car was broken into in the hotel parking lot.

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

not like about my room was that it was located right next to the basketball court, and there were kids playing until around 11 at night when the court was closed and lights were off

took the shuttle to and from the airport

wingate provided a free shuttle back to the hotel after returning our car rental

early check in was appreciated as we were able to change to attend a funeral

the breakfast was hot and delicious, very courteous and helpful staff.

hotel shuttle was available and the front desk and driver made it very convenient for us to use.

providing evening social, the spa and fitness room

the pool closed to early

the pool area is great and the breakfast was awesome. perfect hotel traveling with kids.

was not able to use hot tub 10 kids in it from age 15 to

options for meat at breakfast maybe some turkey bacon and beef hot dogs for the evening

great breakfast

breakfast was good. would have been good to have biscuits and gravy added.

we specifically booked this hotel for the pool and breakfast and the pool was closed

breakfast was good

pool closes at 10

i understand covid restrictions shut down room service but there was no other options for a meal without leaving the hotel which she could

having the ability to call in a food order to the bar since they are not offering room service was a major issue

location, excellent and friendly staff, shuttle service took us to the metro link at the airport and picked us up

the man that shuttled us to the airport was so helpful and kind. i didnt get his name.

gym, coffee in room, quiet

close to china town, gad a sky bar and restaurant

the room was nice and loved getting to go to the resturaunt next door for the free breakfast

laundry machines didn’t work

golden pancake. airport shuttle.

shuttle to airport and next to our car rental

good breakfast

close to casino

wonderful view of the casino and highway

pool not heated

the breakfast was not quite up to par. food was cold when it should have been hot. disappointing

the breakfast was very nice. the location is a bit of a walk to downtown.

it was close to restaurants and a casino.

short walk to ameristar casino. close to historic downtown area. decent breakfast.

the washer and dryer were not in a laundry room, just in the hallway

can walk to the casino if you want

stayed at this hotel jan 13th and checked out jan 16th with 1 pet was told they would take fees day if check out and they took fees from my account today march

when i booked online there was no information on the pet policy

liked the indoor pool

the pool with the gym and window to watch! also the location was considered

the pool; breakfast, the location is perfect

great location. chef at breakfast was awesome. 4th time staying here.

booked a lot of kids leagues hockey teams and they were so noisey running the the hotel knocking windows and doors

the room size was very nice and we loved the breakfast

had to wait over 1 hr for the kids to shower until we got some delivered

bartender that rudely told me to place my order with wait staff after i had been told that both the

no pet fee, the rooms got cold like i like, fresh towels.

bed, bathroom, the decor, pool, weight room, and breakfast

no laundry facilities for guests.

the health department should be there it’s all roaches and there were people doing drugs in the laundry room the time that i was there there was some guy beating on a woman kicking her door they

pool not available

a place to sleep with a full kitchen

complete kitchen with oven stove and full size fridge

i like the kitchenette

kitchen

heavily of mold- it’s supposed to be a smoke free building but it always reeks of weed, the laundry facilities suddenly stopped taking cards out of nowhere

breakfast friendly staff amazing location clean room spacious room free weekend street

loved the suite set up with a full kitchen, the breakfast, the bar area.

was yummy with a variety of food to eat staff was friendly and personable kitchen layout was nice with all the right

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

comfortable and clean. excellent location and great staff. very good breakfast

we travel from arkansas monthly to visit our kids and love staying at this location due to the close proximity to our family and downtown stl

complimentary hot breakfast was good and a good start to the day

was excellent, complimentary breakfast was great

location is very convenient; breakfast, gym and comfortable beds.

the ev chargers are a huge plus but not worth staying here again

the bar could use an upgrade.

said bar was open until midnight, but when we tried to visit for a night cap we were told they were

the band at the bar you could hear till 1am clear as day in the bedroom

bar area is great in the evening with some fun characters gathering after work to socialise

we did have a drink in the bar but went to other restaurants in clayton

breakfast was indeed delicious and fresh

the staff was so nice the room was amazing! the kitchen was so nice and perfect

room was exceptionally clean and the kitchen was fully stocked

pool was great, especially for younger kids

the pool was a little chilly for me

breakfast

like breakfast loved to smoke sausage

sad the pool wasn't open and that we couldn't have the hot breakfast but that was due to covid.

the pool was closed

comfortable room, outstandingly friendly staff, kitchen breakfast area very spacious and well kept

kids loved the pool. beds were comfortable

room was above the pool filter or something else, so all i heard trying to go to sleep was a constant humming noise,

the breakfast was really good and staff was really nice and pool was very relaxing

weekend they had a large amount of teen kids

clean, updated, plenty of space, excellent breakfast, coffee available all day, kids loved the pool

gym is decent

day, the room service forgot to clean up the room

central location means some traffic noise . wifi can be a bit hit and miss

good wifi

location, breakfast, gym on site

room service was a huge plus, and the pool and outdoor terrace area was very nice

room service was a huge plus, and the pool and outdoor terrace area was very nice

the gym, in room coffee set up

enjoyed the bar every evening

a la carte breakfast good but pricey. illy cafe in the room. nice bar area.

while the kids did swim

kids screaming in the pool.

hotel breakfast was exceptionally poor

in addition, my wife and i liked the hotel's social hour and the breakfast every morning

access to the wet room. too many kids

1) slow internet. 2) no gym regardless of having it as a facility. 3) toilet flushing all night.

gym needs to be opened

the lady over the breakfast bar is a little snippy lol and i wish their covers were a little thicker but honestly it

good price. clean. breakfast was good.

pool, gym was out of order, i had a 3night 4 day stay and they didn’t clean our room not once even

pool was nice and warm location was great

the breakfast and pool

hot tub, indoor pool, and fitness center were awesome

breakfast was delicious and the pool and hot tub were sparkling

also, we loved the queen suit that had bunk beds for our kids but the mattresses were not comfortable very springy and the pillows were also uncomfortable

live music in the lobby bar area; room service quality; massage therspy

super comfy bed, great room service, very helpful and friendly staff

room service was a little expensive

decided to sleep in, she was very curt in telling me that for the sitting, inhad to sit in the bar section of the restaurant

live music in the lobby bar area; room service quality; massage therspy

the breakfast was enjoyable with good variety of choices.

and easy parking

parking was plentiful and well lit

the pool was croudedud83dudc4c

the parking is not the greatest.

very roomy, very quiet. good parking available. room included kitchen facilities,

comfortable bed and pillows, large bathroom, full kitchen, helpful staff

full kitchen

the room had a full kitchen so we got our own breakfast

nice spacious room with kitchen and dining area

breakfast and dinner food was good, and price was right

and the free buffet for dinner and breakfast were awesome - also the pool was so fun for the kids - i was so pleasantly surprised by the facility and staff - thank you

hot breakfast and dinner was excellent

rooms the breakfast everything about it is so nice the lobby, the dining room area, all of

the kickback happy hour and breakfast

the indoor/outdoor pool was especially nice for kids 11 and 13!

staff, kickback was great, location to everything we were trying to do, my kids loved the pool

the dinner was an added bonus and the pool and whirlpool were sparkling clean and they open 2 hours before checkout so we had time to

some really hyper kids but that not the hotel fault

very clean. pool was nice. excellent breakfast. popcorn and soda night.

the gym was very clean and had a great selection of equipment

we also appreciated the gluten free options at breakfast

breakfast was good

breakfast

the room we chose was a very comfortable room with the kitchen area/ lounge area

pet fee $150 is pretty high and out of our expectation when the others just charge $50.

i didn’t even stay because they tried to charge me a $150 pet fee! the room itself was $152

the $150 pet fee that was not disclosed until i arrived. got a handicap room, not lush at all.

up to date, spacious, clean hotel rooms. variety of breakfast items.

good variety of breakfast choices. very clean area. comfortable bed.

pet friendly, doesn t imply a $50 pet fee

also they charge a forty dollar pet fee which you are not told about at check in or when you book your room

convenient to my kids college and there were many places to get a bite to eat during the late

if i wanted to get up at 5:00 am i would ve just stayed home with my kids

spacious, immaculate chic rooms in unique boutique hotel in fun happening university neighborhood

breakfast bar was fantastic rooms and facilities were very clean location was safe and great

small pool. more like a puddle.

and professionalism of the staff, how super clean the room and every area of the hotel was, the breakfast and convenience of everything

didn't eat the cinnamon roll at breakfast but wanted to take them to the room for three guest

pool