a place to sleep with a full kitchen

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work clothes were locked up in the dryer, the fact there wasn't any

laundry weren't posted and my work clothes were locked up in the dryer, the fact there wasn't any kitchen utensils or cookware even though they have kitchenette, and our room was allegedly the

there is a onsite laundry room

has a full oven/4 burner stove, full size refrigerator/freezer, and a decent amount of kitchen cabinets

gym had piles of boxes stored in

the lady over the breakfast bar is a little snippy lol and i wish their covers were a little thicker but honestly it

gym needs to be opened

the potatoes for breakfast was under cooked but everything else was great

comfortable beds. excellent breakfast!

breakfast was delicious and the pool and hot tub were sparkling

friendly staff, clean hotel, comfort room, real breakfast.

for pool for kids

hot tub, indoor pool, and fitness center were awesome

the hot breakfast, clean room, truck parking,pool,gym

no pet fee, the rooms got cold like i like, fresh towels.

pool not available

the health department should be there it’s all roaches and there were people doing drugs in the laundry room the time that i was there there was some guy beating on a woman kicking her door they

no laundry facilities for guests.

doesn’t have a laundry facility

nice clean rooms; good breakfast; great location (near airport)

early check in was appreciated as we were able to change to attend a funeral

yummy breakfast

i enjoyed the indoor gym as it had a variety of equipment

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and cozy environment

the fitness center was not well equipped and very small.

our room was great and the kids loved the pool

your 24 hour day shuttle was awesome, breakfast was delicious! i loved staying there!

free breakfast and dinner, popcorn amd soda! they were so amazing!

comfortable beds, great shuttle service to and from airport, car rental, terrific staff

shuttle driver most caring as i am partially disabled

room was clean. shuttle service driver was prompt and helpful.

gym, coffee in room, quiet

clean, beautiful , gym is awesome and bed is so comfy and clean

the room service was expensive and not worth the money. the food we ordered was not very good.

loved the privacy of the rooms. breakfast was great. a little store for convenience

everything is perfect would like biscuits and gravy for breakfast but enjoy the stay every time

there is a hilton adjacent where the pool is, also a bar and restaurant

breakfast was good

great breakfast

the shuttle driver was really nice when we requested a practice run to the airport for my autistic

the breakfast bar used to be a lot of fun but, of course, is no longer open

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

clean room. office desk. sofa chair. airport shuttle.

golden pancake. airport shuttle.

got in late and we left late was not a problem at all my kids got to swim in the morning

breakfast

so the kids couldn't talk in the room

the breakfast was more of a two star

he came up to our room and saw we had our grandkids visiting and said he saw them running, which they were not

pool clean ever thing clean smelled clean

the cafe, gym and the pool area were all closed

were there for a soccer tournament and the moms had made names to put on the hotels for our kids and the housekeepers took them down without asking if we wanted to keep them

location and the kids liked the pool.

was surprised we didn’t have a mini fridge. was disappointed the pool wasn’t in operation.

free laundry room--major item for longer stays or long vacations

exercise equipment in good order and as good as found in a major gym

you for early check in no matter the time

was easy with no hidden fees, room was in excellent shape and was quite big and even had a mini kitchen

my girlfriend didn’t want to leave and she really enjoyed the free laundry

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

not like about my room was that it was located right next to the basketball court, and there were kids playing until around 11 at night when the court was closed and lights were off

room service did not vacuum the carpet.

location is a very short distance from hollywood casino which was where we saw a concert

the hotel offers a shuttle service from and to the airport, and tbh anywhere within a 5 mi range from the hotel, which

shuttle was quick, easy, and the driver was fantastic

the shuttle to the concert we went to was so convenient and our drivers were great

location, fir going to concerts. breakfast was great and staff was helpful.

breakfast items used real plates & silverware

i love that it had a kitchenette plus the seperation of the room and the living room area.

loved the room itself and the fitness center

is excellent and kitchen area is so clean and nice

good breakfast, close to highway, friendly staff, she came up to give me a diff room because the

i loved that they had bagels and cereal available long before the time for the hot breakfast for early travelers

clean room, friendly staff, convenient shuttle service and good breakfast!

wish it would have had an indoor pool and a hot tub, but i should have looked more closely at the accommodations before booking

the staff, the breakfast, the room size.

big walk in shower kitchen was really nice and the room was nice and clean and the staff and everyone there was so

tchen supervisor) was a absolute joy, as well as the front office staff

for a room on any floor but the first, and the room was across the drive from the neighboring bar who had a loud country -rock band playing until midnite

the accommodations were up to date. the staff we encountered were nice. plenty of parking.

staff was great and amazing barbara and john made our stay wonderful the breakfast was good and pool was nice and

nice breakfast

also the breakfast was nice, was fresh and a nice selection

their breakfast was delicious as well

the room was great. the gym was good.

clean rooms, breakfast options are good

clean rooms, pool, excellent breakfast area and breakfast choices. efficient staff.

we didn't use the pool or fitness room but they looked to be in good repair

the wire chairs at breakfast was weird.

breakfast was decent, love the gym and parking . quick trip right next door.

spacious, the bed was comfortable and plenty of tv channel options, most i've seen in a hotel, breakfast was really good for what it was, fair bit of options

the staff was very helpful and i like that my dog was welcome without a pet fee

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had just went

laundry facility was down when i was there

was swimming and there was a group of kids who kept diving in the pool and splashing every where

large group of kids but the hotel managed the noise well

large group of kids but the hotel managed the noise well

the kids wished it had a swimming pool.

cleanliness laundry early check in

need a trash can in the kitchen area.

breakfast options were enough to be full, the lady with the long blonde hair was so sweet

loved that the room had a small kitchen in it.

in 1 bedroom suite with full kitchen

i loved the size of the room and kitchen. stylish yet still comfortable

pets allowed and with no pet fee or deposit.

the staff was friendly; there was no pet fee.

they have a ten dollar pet fee but rooms are nice and doggie stations are provided.

i hate the fact that covid shut the gym down.

the first time we had our kids and this time just us

it was a nice room, but definitely not what i wanted for my husband and 4 kids.

yelled and screamed at kids and a pregnant lady which sent her to the

it was open for a late check out

wife and kids had to sleep in truck while i spent over 5 hours trying to get a

this would have been dangerous for little kids

early check in and the concierge lounge was convenient for snacks and breakfast.

the outdoor pool was pretty and well maintained

great, comfortable, clean room in a great location with an awesome pool

wish there was an closer indoor pool and way to get to outdoor pool without the stairs

the pool area had lots of smelly trash, no towels,

kitchen

i really enjoyed having the kitchen and spacious living area

shower was loud and creaky, the bed is hard and the sheets and blanket were a little stiff, kitchen has no utensils or

didn't like the idea that there was a full kitchen, but no glasses, dishes, nor cookware

burned my hand on the oven since there are no oven mits readily available in the kitchen

still fairly new,shower was nice for me a 6'2 man& breakfast was nice& pool staff was great to

the pool was freezing and to cold to swim in

very clean environment. great breakfast!

the breakfast was good.

pool was not working, poor signage at entrance, traffic noise from interstate at night made it hard

the pool was small.

the pool water was not heated !

nice breakfast and location

i liked the gym on site.

the indoor pool and the comfort of the room

stayed at this hotel jan 13th and checked out jan 16th with 1 pet was told they would take fees day if check out and they took fees from my account today march

when i booked online there was no information on the pet policy

the pool; breakfast, the location is perfect

terrific price (lower price than many of my peers at other hotels with less amenities), free breakfast, free internet, indoor pool, in-room fridge and

easy to get to off the highway, very nice room, and breakfast was great!!

size of the room, having the kitchen in the room, and location were the only good things about the hotel

no utinciles, cookware, dishes even though theres a full kitchen

i liked the whole kitchen set up and the sliding back door .

there were not kitchen cookware

only convenience was a kitchen.

charles, local restaurants, movie theaters, casino, river walk trail (katy trail), and more (shuttle driver) came along while i waited for the cab, that was very late and took us to the casino, picked us up when we called him, recommended a place for a couple of beverages and snack - (-) we used the shuttle to get the casino, which is only 5 mins away (-)was surprised that the shuttle did not go to hollywood casino ampitheater as that was not included in the description of hotel and amenities (+) centrally located to several restaurants and the casinos (+)close to casino

some parents left the kids in the pool unsupervised there was a wait to check in due to a line

very clean and quick room service

the manager's reception in the evening offers snacks and complimentary bar service

parking!!!

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

staff were so accommodating, i needed a late check out and it wasn't a problem at all

the pool was clean

many kids at hotel

hot breakfast and happy hour was also amazing

pool, spa, and fitness center were pristine and fun

great location, comfortable rooms, friendly staff, good gym.

beautiful heated pool and nice gym

clean, friendly staff and excellent breakfast

location is very convenient; breakfast, gym and comfortable beds.

very nice and good breakfast.

could have added vegetarian or vegan menu in breakfast to cover global customers.

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would top it off, but that’s being super selfish and picky

room with kitchen

the free breakfast is great and a wonderful selection of things

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

the band at the bar you could hear till 1am clear as day in the bedroom

the bar could use an upgrade.

band in bar downstairs could be heard in my room on the second

said bar was open until midnight, but when we tried to visit for a night cap we were told they were

we did have a drink in the bar but went to other restaurants in clayton

small pool. more like a puddle.

the swimming pool was clean

with an elevator, it has a clean, albeit modest, fitness room, and a small but clean indoor pool

the breakfast buffet could be extended to 10 or 11 the exercise equipment was half broken

pool

excellent breakfast included. pool. wifi. location. cable tv

like the pool, it was very warm

i wish there was a hot tub, but the pool was nice

no room service either

the breakfast was more than what i expected

live music in the lobby bar area; room service quality; massage therspy

louis and the bar area was very festive and fun at night

no room service available on sunday morning! this was disappointing.

breakfast was wonderful and hot! glad we ordered room service

decided to sleep in, she was very curt in telling me that for the sitting, inhad to sit in the bar section of the restaurant

great pool clean and up to date rooms

enjoyed the bar every evening

the gym, in room coffee set up

no one answering the phone for room service sunday morning

i was accidentally double billed for room service.

also they charge a forty dollar pet fee which you are not told about at check in or when you book your room

pet friendly, doesn t imply a $50 pet fee

great location, fantastic price and very clean. rooftop bar is great at sunset!

great room service

room service was non existent.

the bed was comfy and the breakfast was great!

no hot tub and the pool was cold during spring...needs a heater in the the pool

i arrived at the hotel, a piece of paper was printed out stating that the pool, breakfast and fitness center are closed

breakfast is not great and rooms smell like weed and a bit musty but still a good, clean, budget

the pool was freezing the breakfast was okay but nothing great the fitness area sucks

while the kids did swim

great central location, lots of shopping nearby, useful kitchen/suite amenities

the room was great. very clean and breakfast was delicious. very roomy.

my kids enjoyed the swimming pool while the adults relaxed

in addition, my wife and i liked the hotel's social hour and the breakfast every morning

comfortable bed and pillows, large bathroom, full kitchen, helpful staff

only one of the kitchen lights worked partially and the overhead lighting between the kitchen and the rest of the

the oven and pull out bed was dirty. the leg om the kitchen table was loose

wasn't expecting kitchen with kitchenware which was great!

nice size room with kitchen

they retrieved our laundry and mailed it to us after we left it in the laundry room

would like a sack lunch breakfast option - we hit the road before breakfast!

nice room, good food, pleasant staff. enjoyed the gym. good location.

some really hyper kids but that not the hotel fault

the breakfast and the kickbacks in the evening were a nice way to save some money on meals

they have a pool and they do scavenger ones and they allow dogs without a pet fee

awesome breakfast in the morning that is free and the fact that this type of hotel only has a $30 pet fee which is awesome on its

pet fee advertised as $30, charged

a parking fee of $30 and a pet fee of $30 escalated the price considerably.

also being dog friendly without a pet fee that doubles the room

i was also surprised the grille and bar by the pool closed at 5pm on a friday

it is fun to bring our kids back here years later even after we have

people were sprawled out in walk ways, kids eating out of pizza boxes on the floor in the lobby, and visitors (not guests) taking over the

the hotel was very nice, great location. fine dining room service

loved the pool- fun for our kids and for us! great service poolside also.

the $150 pet fee that was not disclosed until i arrived. got a handicap room, not lush at all.

pet fee $150 is pretty high and out of our expectation when the others just charge $50.

i didn’t even stay because they tried to charge me a $150 pet fee! the room itself was $152

breakfast was really great looking

great location for our trip, comfortable room, great breakfast.

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

value, has all the basic necessities, daily housekeeping, gave me an early check in

they accommodated my early check in.

fact that laundry dispensers were empty and it said no refund but tell you it was empty

size of room . location / near work laundry available

room had no grab bar in shower or mat for bathtub to eliminate slippery tub floor

very clean and a nice size. my kids loved the popcorn and cookies.

my wife and kids had to sit in the vehicle for almost 2 hours

was hoping there was a pool for kids to relax in while we were at the hospital with another child

the room was comfortable and the valet kids were awesome. cleaning staff were very friendly

wished they had a hot tub or tv in the pool area.

the pool was clean and comfortable, the workout room was fantastic, and the lobby was set up to be a

the room was really clean and modern. the pool and games were something my kids used daily.

everything was pool rooms were nice and clean beautiful place to stay

because of the bar on the second floor but wish i had had more time to use the amazing salt water pool and wished their hours were extended thru the week for that