the pool was warmed was so nice

pool restaurant gym laundry all very good

need to repair many of their laundry appliances as around 4 out of 8 or 9 machines work

nice hotel and room was right next to bar

very good quality restaurant in hotel is good guy on the reception wasn’t friendly, but he did early check in for

room was equipped with a kitchen, modern and very clean.

rooms has a kitchen inside, this is good

breakfast menu was monotonous and lacked variety.

the breakfast was ok but lacked bread and some muffins

breakfast was practical but could be improved.

all very pleasant and staff really nice specially with our kids

the spa was closed.

bell staff and lady behind the bar were all first class

that the pool, hot tub and fitness center are open 24 hours a day

pool, gym, restaurant

currently undergoing renovation so the gym is closed.

the pool is heated to just the right temperature and the jacuzzi offers an opportunity to relax and

food choice on room service menu. very limited.

loved restaurant food, room service

location, restaurant, staff, wifi and low parking fees.

i also liked that the pool was opened which i used

i enjoyed the heated pool and jacuzzi in the evening

breakfast was okay, pool was very nice

nice gym and breakfast is above average i would say

great pool and helpful

comfortable bed and pillows elevator very nice staff wifi

pity they do not have a laundry for guests - would be perfect

the pool was nice and the other guests there were friendly and nice to one another

spa was closed

secure, super clean and there's free parking available

there is also a guest laundry in the basement and beach towels/chairs/toys to use for free

lovely room with an easy to use kitchen, spacy bathroom and comfortable bed the hotel has an amazing rooftop where you can watch an

we had a kitchen, clean, staff were so kind and helpful-we just love this place

the only problem was that the dryer stopped working on our last day when i need to do the laundry

the kitchen was good size and clean

there are also laundry facilities available, which was unexpected but just what we wanted after a few days on the

the kitchen is fully functional, and there was ice in the fridge

parking 7min outside the location laundry machine accepts quarters only and does not have soap/washing

large bright room modern facilities- fully equipped kitchen; modern bathroom

we loved the set up inside had its little kitchen, vet comfortable and clean

croissants, juice, tea & coffee for breakfast were delicious

including 1 complimentary loaf, olive oil, za’atar salt and an abundance of teas within the kitchen of the apartment

the breakfast was also amazing

morning breakfast croissant was delicious

we had a queen suite and stayed for 3 nights in june - and it was just perfect (a lounge/kitchen dining & large bedroom)

was so small for 5 ppl, i booked almost a year ahead and specified for 3 kids and 2 adults, i’m sure you could of put me in a lil bigger room

motel was very clean, they gave you a breakfast of muffin, healthy bar and juice every morning and you could help yourself to free tea,

excellent location and breakfast snacks included

free coffee, juice and muffins for breakfast at the reception

the shower and hand soaps and the moisturiser, the staff are very friendly and helpful and the breakfast given is a bonus

the parking and pet fee were very reasonable and they upgraded us to a room with a beach view

a pet fee of 50

the staff were excellent, accommodating an early check in for me

made even better by the helpful and friendly staff who went out of their way to assist us with an early check in

check-in was easy, and because it was before high season, they were so kind to accommodate a late check out for us, which worked out well because our flight ended up being delayed

was just great - clean, quiet, perfect location - amazing hotel while travelling with kids

we spent a lot of time in the lobby that is absolutely gorgeous and frequented the restaurant for breakfast where we received excellent service from wahid and the restaurant team

traveling with four kids so that is not always the case

restaurants and bar were good

service location pool staff

or austria which were by far superior in almost every aspect

i would have liked a pina colada or a similar tropical drink but the bar staff at the pool didn't know how to make one

the spa is lovely and the location on the beach ideal

the pool, the view, the beach and the restaurants and room service all 5 stars

breakfast place struggled to know what to do when a power cut struck (it seemed almost impossible (+)best location, best breakfast and everything (-)the breakfast was delicious. beautiful view and friendly service. (+) the outdoor patio was excellent for breakfast (+)fab breakfast. great location. (-)not that keen on the inside area of breakfast space (+) the breakfast was delicious (+) also some very good breakfast spots are in a 5-10min (+)much everything, genuinely one of the nicest hotels to stay, great pool area, breakfast in the conservatory at coast always a treat, rooms are absolutely wonderful (-)the breakfast in the restaurant was so so compared to the price we paid

nice exterior patio with restaurants, chairs, swimming pool and cabanas

no water left in my room asked for a quiet room but had a room beside a family whose kids played in the hallway making a lot of noise

bar area is hip, bedroom was clean and comfortable - gym reasonably good too

the hotel was great including the bar and pool area

and lay-out of our suite, big painting fell of the wall during the night and almost fell on our kids

was nice to find a place with no pet fee

late check out fee was ridiculous

the bar the location

great that there is a pool and laundry too

outdoor pool was heated and the kind room had an extra king bed that fits up to 4 people and the mattress

we felt a bit uncomfortable in the santa monica area in whole with a family with small kids

appreciated the level of security the hotel provided, the breakfast was excellent and the room clean and comfortable

the excellent staff, breakfast ans location.

and there were no amenities in our room such as cups or cutlery despite having a studio with a ‘kitchen’ area and there being no restaurant facilities onsite

breakfast, heated pool, whirlpool, laundry, gym facilities etc definitely made it feel as if i was at home

no bar ( or people) in the lobby either

they granted us late check out and that allowed us to end our trip with no stress

had very noisy neighbours and woke to kids stomping on the floor above

instead there is a health bar to buy food and drinks and a small market/shop but expensive

safety hot tub pool cleanliness location staff starbucks

of the covid the pool was not open but we could see it from our room and the pool area is nice and beautifully lite

room service after 3pm despite having printed menus stating otherwise

great location with comfortable rooms. pool, spa and plunge bath were nice.

bar with beautiful bar maiden

facilities

still a very uneasy feeling when you’re traveling with 2 small kids

rooms were clean and my kids enjoyed it

rooms were a bit small, we booked a family room for 2 adults and 2 kids and i felt it was a bit small

in particular, i would like to thank heidi and joy who made sure that my laundry was sent and returned in time before our departure (as the laundry was not picked up at the

also upon check in i was given a laundry basket to help carry my luggage to my room

the conceirge was excellent,check in staff great, bar top notch

limited room service menu. it could have matched the restaurant menu.

gym was extremely small and unusable and the partial sea view room we booked and paid for had no

en the wheather is nice it is not an issue as running on the beach is much

get water when they did room service you only get two bottle of water when u check in & then u have to figure out where to

i especially loved the pool area - it s the perfect chill-out spot to unwind and soak in the serene surroundings

our apartment offered a full kitchen with nice views from the upper floors

it was off-season and i think the kitchen was understaffed

customer service, staff, restaurant, pool, hot tub was above and beyond expectations.

the hotel also has adults and kids bikes to hire complimentary to guests, we hired the bikes for a day going to venice beach and

pool, and no bar for people to stay in and not have to go out to another location to spend

it has a free shuttle bus which is great

only offer valet parking and they charge you $40 so i had to drop my kids off to go to the room while i drove down the street to find parking

really nice room layout. very handy terminals. was easy to get a late check out

wish there would have been a pool.

wifi was slow

covid was excessive, considering all those measures should have been taken care of as part of the room service regardless of covid, besides they don't service your room unless you ask for it

detail was amazing, design of rooms and common areas incredible, comfortable bed and the rooftop pool and bar area was amazing

the gym is good for the amount of people inside

just an 11 out of 10 hotel breakfast is full of imagination and healthy the pool deck on 7th floor is cool and the huge brand new gym is amazing

spa area was a mess and complete disaster late at night when i wanted to use the sauna

the fairmont has a gorgeous pool and an awesome incredible gym

the mould in the spa shower

perfectly located with fabulous staff - from front desk to juanita in the lobby bar - wonderful, friendly

no way is that worth 1k a night for no sleep for a family with kids

pet fee semi-reasonable at $25 a night, although room cleaning is only every other day

comfortable hotel with breakfast, nice beds, and a very reasonable pet fee and policy for la

the pool area needs more attention and cleaning

close to santa monica pier, nice pool and breakfast

the breakfast was nice, the 24x7 coffee machine and water was really appreciated

there is a pool and a nice restaurant with a beautiful view at the rooftop

no kitchenware (pots/pans/plates/paper towels/etc) for the kitchen

great facilities including gym, washing and drying and great breakfast

large rooms, clean and near lax. free shuttle to your specific airline for departures.

everything was great loved the breakfast and the shuttle was convenient

the room service was all right

the room service food is reasonably priced and quite good and still delivered -covid prevention- in a

a bit too cold for kids at corridor

a bit too cold for kids at corridor

a shuttle is available from and to the airport

breakfast included and indoor pool

definitely stay again everything was good my kids loved it the pool the buffet style breakfast the value was definitely worth the stay the room

nice swimming pool

breakfast was great for all the kids. staff was nice and friendly. check out was perfect.

om service)

location, breakfast

location of the laundry room and that you had to pay to use the washer and dryer and there was no laundry detergent

area felt dirty and there were kids throwing trash and yelling

we ordered a meal through room service & were followed up by a courtesy call to check how the meal was

room for family of 4 (2 adults and 2 kids) includes breakfast buffet with enough basic options and not far from lax

didn't have things in the kitchen to use but had a kitchen

we had a suite which faced out into the pool area which my daughter loved

the kitchenette suites need more plates

had an hour-long wait on our last night for dinner (problems in the kitchen) - they gave us free dessert to compensate

the pool is warm and amazing

accept pets and treated my pup well (pet fee is per night)

the 24 hour gym and all the staff including bar tenders.

the kids enjoyed the swimming pool a lot

updated rooms and 16th floor bar was quaint and our bartender amazing!

i loved this hotel the pool the jacuzzis my room and all was great

amazing smell of the hotel, nice beds, warm blankets, sparkling clean all the way, nice bar on the

there were lots of other choices as well in the area, including the restaurant and bar in the hotel

lovely buzzy atmosphere in the bar and courtyard

wish the bar was open.

dirty outdoor chairs no tea/normal coffee tea station no room service past 9.30 area it s in

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

was fine to stay at for business travel, but there's no kitchen, and it just seemed a little 'bare minimum' sometimes

the hotel has a heated outdoor pool, a gym, a bar, wifi, and lots of outdoor seating to chill out, eat, read, or kill time while you're waiting to go

hotel great staff great wifi great location right opposite ralphs supermarket and several fast food places including in and

the beautiful pool, perfect temperature and lovely outdoor relaxing area

wifi so bad i even need to buy extra from e-sim

late check out was a challenge but no courtesy room provided

the parking price was amazing (11$ per day) and they don't charge pet fee

discounted parking available, no complimentary breakfast, pool was only located outside and the kids didn't enjoy the cold pool, we weren't able to get a room on the same floor as

long hours of operation of the pool 6am-11pm

don't think that the bathroom in my room had been cleaned in awhile; there was a used bar of soap on the counter, used bottles of soap on the counter, alot of small curly black hairs in

no gym

the breakfast - which was just coffee and doughnut that was eaten at the room.

i also wished they offered more for the breakfast option

so called, breakfast

the room and bathroom were clean, and i wasn't charged for a late check out

the kitchen.

nice room, quiet and clean. good breakfast and reliable airport shuttle

are currently doing renovations so the pool and gym are not available

breakfast was great and they also offer a free shuttle to airport

they were helpful, calming and also provided me with an early check in after explaining to them where i had originally had booked and how unsafe i had felt

a good quiet relaxing time , pool was conveniently located as well as the other services like the gym, bar and restaurant the complimentary breakfast was a very nice gesture to the stay and was

no complimentary breakfast

early check in at 11am for morning arrivals.

handy to airport, good shuttle service, coin laundry

and helpful staff, clean, updated decor, very nice fitness center and pool, pretty courtyard

no breakfast included