was excellent and clean, pool was very clean with lots of seating and towels, breakfast stayed well

free breakfast was very good

great breakfast

breakfast was awesome!

the breakfast was great

the staff was nice and even paid the pet fee because we got there so late

the newness of the hotel. modern and efficient comfortable beds. nice gym

the bar and eating area personal were very kind and welcoming

house keeping team threw out my brand new underwear and one of my brand new gym t shirts

modern, location is exceptional, ample parking, nice gym 24h

so kids couldn't go swimming like they wanted

close to universal. complimentary breakfast. friendly staff. clean hotel

the staff were very accommodating about early check in

she was so friendly with my kids

also the heated pool was at a really good

nice gym facility and lobby area

location and pool

and also breakfast is not included, but there is a restaurant called cafe de olla 5 minutes away food is

continental breakfast available and no room service is available

helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room; pool is a

paying so much i still had to pay for wifi which didn t really work very well as the connection was

my kids loved the pool and convenience of bar was amazing for me

breakfast buffet i would if they ore section for kids to eat!

carpet) and at the time the phones were not working so had to call from cell for front desk and room service

wifi was surprisingly not included in the price and costs usd$10ish for 24hrs.

as was the server at the pool bar

the gym and pool were also great

great bar with food and shuttle to universal.

location is awesome. appreciate ev charging.

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

loved elevated pool patio and the shaded tables there

great atmosphere in the bistro bar due to dennis and luke who were the tenders there

parking lot is a little cramped.

the shuttle to universal studios was a life saver and made our life so much easier with 3 kids

hour flight got us in really early and the staff bent over backwards to get us an early check in

loved the courtyard and elevators. a bonus for the kids.

friendly staff great location had a coffee shop laundry room, sauna, pool to me will be staying there again had all the

that the pool doesn t open at 5 am

what i didn t like was that it was small pool area and no jacuzzi.

beautiful koi pond we enjoyed the pool really loved the downstairs cafe

it was very clean nice warm pool comfortable good breakfast

4) the second floor even numbered ”interior” rooms are at pool level, not a issue in the winter but during the summer that could be noisy

the kitchen was great, but no oven made some things hard to cook

breakfast was great

free full breakfast

bar was great and they offered free breakfast room was clean and spacious

well layed out, convenient parking, great workout center,breakfast offerings

gym and hot tub and closed due to covid

pool open late, we really enjoyed it here

was not aware of pool reservations.

the cafe was also wonderful and the staff was very friendly and talented in the kitchen

view, really amazing to wake up to (room 402) - helpful staff (via telephone) - good tv - good kitchen equipment - balcony with furniture - good sized

room was clean and spacious. had a kitchen and nice amenities.

i loved that there was a restaurant right above that had a bar walking distance like a minute walk, and the staff even though they had no front desk

nice little kitchen area

restaurant and bar are superb too

pool and staff

i stayed in suite 66 overlooking the pool

the grounds and the architecture where spectacular. service excellent. we loved the pool area.

couldn’t sit at the bar and have a bloody mary in the morning

pool, gym and bed

we also used the guest laundry and the fitness room

pool area was lush, friendly staff and the little kiosk for snacks was so handy

also, i liked that they had laundry facilities

nearby attractions and the overall decor, quality of the building, fast wifi and the nice sized pool made it a no brainer to book another night and extend our stay here

great location friendly staff. early check in.

modern, clean, beautiful pool, friendly staff

complimentary non alcoholic drinks and snacks in mini bar good location well equipped good sized gym, open 24 hours rooftop pool artwork in public areas very nice restaurants within walking

rooftop bar is very cool with amazing view of the city

everything. location. pool. rooms. the view. bar and restaurant. staff.

the pool couldn't be used by kids at certain times - this info should have been made available at booking

my breakfast was delicious! sat at the bar by myself and had nice service and great food.

for a hotel who did not have a kitchen, public access to the pool, low water pressure, and no gym

the gym is very small; however, i just ran the street and hills that were just across the street and

kids can use pool until 1pm

was room service)

the spa was never open for walk-ins

loved the bed, bathroom, gym and bar service

bar staff, pool staff, valet, bell staff and front desk staff

eam room) so i can't comment on it

i specified to have a quiet room - they then put mme in a room with a window facing a wall - poor wifi constantly disconnecting connection - rooms and corridors are very noisy with doors slamming -

service in the terrace bar was repeatedly really slow

did not have the room that were booked for a 7 night stay with 2 grown up kids

outdoor gym, restaurant at night

on friday, november 2nd, i went back to the tower bar

air con in the gym needs to be turned on or lowered in temperature, it was so hot and the air con in the room was

bar and terrace area are very cool, everywhere was very clean

girl but there are lots of music events and a good rock vibe to the place, and a very pretty pool

gym was small but other than that, really enjoyed the place and would stay again

of the reasons we chose that hotel was the gym - but it was not very clean and the equipment was old and brittle

tight parking, and they served continental breakfast late.

they allowed early check in for a fee of $25

breakfast because of the covid-19 but online it says that breakfast is included in the total price

we were asked to pay an early check in fee after we had already checked in

breakfast has shortened and really not long enough

complimentary early check in upon arrival.

the food is good, the drinks are good, the pool is gorgeous, the gym is great and the room is everything that i love about a boutique hotel

breakfast was good

great rooftop bar attracting a young, dressy crowd in expensive cars

need to be thin replishment of water and lotion was little challenge breakfast could have more

and classy - both the large spanish lobby and the outside palm bedecked pool area were

lack of free wifi in room

was professional, the front desk was extremely friendly and personable, the service ranging from room service to security were so understanding and helpful

was amazing, facilities such as restaurants pool and gym were great and staff were very friendly and helpful

i really liked all the amenities that the hotel provides

plus, an amazing pool, gym, in-house restaurant, and rooftop bar

great spa and pool

love the pool and it’s view, the breakfast is excellent, staff is friendly and very helpful

spa and treatments were really great

the bar is worth spending a late night

nice location. has laundry machine

oh is has laundry on site

we arrived before check in and was able to do an early check in

laundry room

great location, clean rooms, great air con, having laundry facilities was a huge bonus.

quick wifi

room service was over priced. the food and service charge.

breakfasts, pool, comfortable bed, good a/c, room service food & ice; perfect location for our la

breakfast is good and the gym is nice

one had been beaten up by her customer and had scratches all over her body, she told our kids nanny that she’d been doing cocaine with him and another prostitute at the hotel

the pool area is so calm and relaxed it makes you never want to leave the hotel

design of the hotel with most/all rooms facing the beautiful pool

bar and coffee shop are just perfect

loved the bar & pool area

rooms were great, staff friendly and so helpful and the pool area was an oasis in

enjoyed the roof deck, pool & poolside mojito

after a long flight from australia we received an early check in and choice of suites including an upgrade for free

the hotel is the pure definition of a luxury experience with beautiful spaces, a gym, a bar/restaurant overlooking a patio and finally a pool on the rooftop

gym amenities was great as well

do not miss the rooftop pool - stunning and great vibes, with a bar too