location, secure parking

the beds are very comfortable, the room service is exceptional, and the central garden is very charming

good breakfast, convenient location and parking. authentic building.

nice staff and secure parking. good location close to the main square.

the breakfast was very scarce: coffee + two pieces of bread.

did not honored the terms of reservation, for breakfast for three guests

the gym is a good addition

i also really didn't understand how does the internal parking work, the gate was often closed, and perhaps early in the morning is

included an excellent full breakfast, a gymnasium

location , breakfast room

in the price breakfast was include simple nut very ok

wifi password didn t work

the amenities in the room are good, bed comfortable, wifi, fast and reliable

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

wifi not so good.

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

coffee in room is terrible ... and the pool area is freezing

the pool water was freezing cold!

it would suddenly spit water out, it was quite frightening for the kids

the swimming pool is also grim, and doesn t look at all appealing in person

the little kids park and the open outdoor space.

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

not enough parking on weekend

buffet, fitness center, friendly staffs, quit comfort

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

the pool was not clean. the tiles joints were dirty.

facility was excellent, friendly staff and fitness studio

hotel and grounds, nice swimming pool

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

on a complete refurbished historical cathedral building with outstanding facilities (rooftop pool and bar, indoor garden terrace)

the pool is on the roof and the roof deck has a gorgeous sitting area, bar and view of downtown and the

restaurant downstairs (as opposed to the one by the pool), and that meal was an unremarkable late breakfast

new gym equipment

the property itself is beyond words: amazing pool with a one of a kind view, beautiful decor and details that it doesn’t even feel like a

they took our laundry at 2pm and had it returned to us the same day for a great price

pool isn t working and price

breakfast service was a bit chaotic with lots of people but not much organization so getting tea

staff, nicely designed room, comfy bed, warm shower, good location, good wifi

noicy blinds old and broken aircon didn t work properly had to use a key in the mini bar fridge every time you opened

the roof terrace with pool was not well kept unfortunately

there is a lively local bar, an unusual coffee shop/restaurant, a circle k convenience store, and a bakery steps away

the gym is almost without equipment

costs were not clear when booking (it is only paid 10pm-9am) roof top bar opening hours

they even have a small gym

the gym was quite limited.

on the menu was omelet and egg benedict, and room service was outstanding

wifi is great too

very clean, nice ambiente, kind staff, super wifi, great location

plaza), amazing breakfast, you can tell they put their heart in everything they do & even late check out

friendly staff, spacious rooms, wonderful amenities, fast wifi, hot shower, nice restaurant - recommend highly

no frills. clean. kind staff. early check in. close to the historic center.