didn't update their website that their pool was closed

pool was not available.

pool wasn’t available to swim in, something about a permit

the pool wasn't usable

the pool was closed in august?

only complaint would be the breakfast

the indoor pool was closed

parents not being in control of kids! beds are very uncomfortable! pool was freezing

breakfast was really good and the kids enjoyed it and the location was good it was surrounded by

the kids loved the free popcorn at night

everything except the pool isn’t open! covid is dead that excuse is weak lol

the manager came to our room simply because we couldn't connect to the wifi even though we said it was fine

the pool inside

we didn't like that the pool wasn't open.

wish that they had breakfast

charged a tax again on my pet fee so i paid and extra 18 dollars more than i should have

no additional pet fee

this is a great hotel for the price, very good if you want to bring your dog along - pet fee so reasonable, and they have a huge space out back to walk them and let them potty

breakfast bar was ok

a bit noisy as the pool is in proximity to rooms, but overall i would definitely return

wife asked for two tea bags from the snack bar serverto take up to our room she was told the will be $4

helped me with my laundryud83dude00 -having a starbucks in the lobby -use of a lobby for gatherings -cleanliness

nice pool

the breakfast and bar were so good

the snack bar saved us but pizza availability would really have filled us

good value, reasonable pet fee. appreciated the breakfast. gym was spacious.

pet fee was fairest in the area

employees at the front desk were wonderful. and the lady working the breakfast bar was amazing.

no gym available. breakfast very basic

the location was close to the thunderbird arena which was great & the breakfast was amazing too!

no room service, no hot breakfast, had to go get my towels myself from a cart in hallway

the staff was wonderful! the room service food was really good.

there were roaches in the kitchen are.

best breakfast buffett in a big hotel

dirty, dirty, no room service

room service food was very good

room service, isn t room service

rooms seemed new and extremely clean. gym facilities were very nice.

entire staff - including room service - was quiet attentive and pleasant

out of date, crappy room service

lack of breakfast

breakfast selection and slow service due to limited help

restaurant and bar expensive for the quality of food and drinks! service was great

rooms; personnel; hall; breakfast

i also utilized the bar and restaurant

if you travel with pets, it's the best (+w/no pet fees, it's competitive)

has a great custom fragrance in the lobby but the guest floor main living space smell like a gym shoe

nice bar area. coffee in the morning was much appreciated. and gym facilities were excellent.

kids loved the rec room valet guys were awesome

restaurant and bar were great!! best place to stay in winston!

the pet fee was reasonable

food in bar area was greasy

breakfast was good as well as the location

it was very nice and the pool and breakfast were very good

pool was closed for repair, gym closed for repair. bathroom was dirry.

only con i would say is having to buy an induction safe pots and kitchen necessities to cook

chose this place for the fact that it had a small kitchenette where we could cook meals instead of eating out the whole time

smelled like mildew, trash in the hallways, laundry in the hallways

also, it would be nice to have a sign in the kitchen area and in a memo before arriving to explain the type of pots to use on the stove

that there was a cooktop/kitchen area

the beds were so comfy, the pool was great & the drinks at the bar was amazing!

room charged erroneously with bar bill

laundry room is also convenient

& bar open at night

quite, guest laundry, friendly staff

breakfast provided was good and the room was small but comfortable

breakfast was great-clean, stocked with many choices, and was delicious

it was clean and the breakfast was good

breakfast was your average hotel breakfast but the staff was really nice and the room was dope

wish had a nice breakfast for the amount we paid

last but not least i requested late check out and that was ignored as well

somehow the staff lost a whole load of my laundry.

location, comfortable beds, nice flat pillow, laundry

ain't no change machine in the laundry room

the pool was closed and they charged a pet fee which is new

pets are allowed and pet fee is not high

pet fees were not honestly communicated to us & ended up being twice as much as we were told by the

i stated by ada law you can not charge a pet fee for a service animal

pet fee

bed was comfy & the temperature was great - the front desk manager waived an early check in fee that an employee didn't previously disclose to me, which i appreciated

when i registered they told me about the pet fee.

were surprised upon arrival with a $25 pet fee that was not revealed on booking

pet fee was reasonable

pool was very nice and clean

staff is amazing! i thoroughly enjoyed the pool!!

hotel has indoor pool, and a gym

was much better than most and the pool was nice

too much chlorine in the pool

the pool was also very fun, it was very convenient to have the towels there offered to guests

breakfast was much better than most and the pool was nice

pet fee was one time payment which is much cheaper than most

the $30 pet fee was way too high

pet fee could be a little lower to reflect motels advertising as a budget motel.

that checked us in was so nice, he gave us some good places to eat such a breakfast and we did an early check in and our room was ready for us

it was great having more room (living room/kitchen, bedroom separate) to allow us to be comfortable and relax while in the room

the buffet breakfast was a real treat and filled our kiddos tummies every morning before visiting a sick

wonderful service friendly felt luxurious but didn't break the bank lots of breakfast options

the breakfast

believe the pool area should be opened later for anyone over the age of 18

very clean, great breakfast.

rooms where clean, staff was great. nice big selection for the free breakfast

the breakfast was great

the breakfast was amazing and my wife and i really enjoyed our time together there

entire stay was excellent the staff was very friendly and professional the breakfast was great the room service was excellent overall my stay was excellent thank you all from

also the supply for the waffles wasn’t enough and wasn’t enough much to eat for breakfast anyways

the kitchenette, park right outside door- ate other meals at truck stop just down road,

maybe next time we will be there after the pool opens for the season

we didn't swim but there is a nice pool

great staff clean room enjoyed stay nice pool too

room was super clean and comfortable as was the area where breakfast was located