the room was to dark and the emergency exit to the pool was blocked with a desk...

was a little confuse with service at breakfast

place, the rooms are a little old but they have everything, breakfast is amazing

we had the breakfast buffet one day and it was really good (albeit a little expensive

hotel for a short stay with family, restaurant with good variety of food and good buffe for breakfast

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the wifi coverage was very good on all levels

and the place in general but for me the most important thing was the wifi which was excellent

the food, the room the wifi

the pool was murky and not clean

the stairs to our room were muddy and very dirty, and so was the area around the pool

all around/atmosphere & ambience including a pool set in a large garden

garden and pool

the music is too loud, both in the restaurant and at the swimming pool

mperature controlled) and greenery, great rooms, great service

we arrived and went straight to the pool area for an awesome cocktail

the wifi, staff & location were good.

close to historic center with good wifi

also the pool was nice, breakfast amazing and the room was very clean

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

liked the garden and the location and the breakfast

breakfast was good, room was clean.

the way they have the fountain and pool

the room was exactly like the picture. the spa tub was nice for the price.

electric power kept going off for half of my stay meaning no electricity no wifi

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

no excessive traffic noise, barking dogs, or loud party music

pool is nice during the day, jacuzzi is awesome during the night

pool was not warm enough, there was not water dispensers all the time

staff was great, restaurant and pool area are very comfortable and restaurant menu is tasting

the pool was awesome with a great temperature.

pools

we also ordered room service which was very good as well

we expected the pool area to be cleaner and more upbeat

nice swimming pool and roof top but hotel is in downtown

the rooftop pool was nice

the waiters, room servirse and valet parking were very kind

room service is offered

there is free wifi

spent time in the pool cooling off and taking in the silence except a bird that was not too excited to see me

little hotel is on a quiet street, nice garden, fair sized pool

very nice cared & furnished complex with great garden & swimming pool, the road above the wall is a little to hear sometimes but earplugs are in the room's

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

hotel garden and pool are very beautiful and relaxing

but no area to take the dog for a walk or any grassy area for the dog to do his thing, all parking concrete and no where to take him, had to walk outside the hotel to a nearby pharmacy that

hotel garden and pool are very beautiful and relaxing

nadian) if i needed anything

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

jaquzzi was not working but the pool was great.

the old carpet, change the mattress , change the pillows, change the lights systems, put wifi into

t 70% of the pool) but

location is surrender by the nature, always fresh air but you get to enjoy the resort swimming pool all day, this is the true resort in the mountain

pool is a a big disappintment because its all one size instead of going from 3 feet

nice pool and the bed was comfy

the pool is great but it’s cold, so be aware of that

patio was beautiful, and has a pool.

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

parking was safe, walled inner yard

friendly staff but double charged me! parking situation was good very well lit

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

asked for pool side view, never got that. asked for early check in, never got that.

just swimming pool and spa

the spa has great services and their massages are truly repairing

amazing place, fountains, garden, pool, comfortable rooms

property was beautiful! staff was friendly. pool was great. 10/10

excellent facility with a great pool area