jaquzzi was not working but the pool was great.

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

nadian) if i needed anything

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel garden and pool are very beautiful and relaxing

but no area to take the dog for a walk or any grassy area for the dog to do his thing, all parking concrete and no where to take him, had to walk outside the hotel to a nearby pharmacy that

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

hotel garden and pool are very beautiful and relaxing

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

there is free wifi

this place and the nice pool and grounds are

sthetically, i didn't end up swimming) but it was covered in the

i did not use the pool

little hotel is on a quiet street, nice garden, fair sized pool

the rooftop pool was lovely and the overall service was top notch

we also ordered room service which was very good as well

we expected the pool area to be cleaner and more upbeat

the waiters, room servirse and valet parking were very kind

terrace and pool area very beautiful and the food in the restaurant was great

the pool is amazing,the staff friendly and always helpful.

the pool and the gardens

clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

nice pool and the bed was comfy

lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc

parking was safe, walled inner yard

friendly staff but double charged me! parking situation was good very well lit

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

asked for pool side view, never got that. asked for early check in, never got that.

the pool is great but it’s cold, so be aware of that

patio was beautiful, and has a pool.

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

it had a nice pool, and was a great value.

no excessive traffic noise, barking dogs, or loud party music

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

pools

pool and spaces

the pool was awesome with a great temperature.

staff was great, restaurant and pool area are very comfortable and restaurant menu is tasting

pool, watter dispensers in the lobby, cookies, tea and coffee in the morning and in the evening

the wifi, staff & location were good.

close to historic center with good wifi

garden and pool

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool

the pool and gardens outside are maintained extremely well

we arrived and went straight to the pool area for an awesome cocktail

the water in the swimming pool was perfect

the stairs to our room were muddy and very dirty, and so was the area around the pool

place, breakfast, hospitality.

the wifi coverage was very good on all levels

and the place in general but for me the most important thing was the wifi which was excellent

it wasn't clear of the breakfast was included in my fare

pool and brunch on sundays

the gardens pool and restaurant staff and location is very nice!

good temperature of the pool

hotel for a short stay with family, restaurant with good variety of food and good buffe for breakfast

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

liked the garden and the location and the breakfast

the way they have the fountain and pool

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

breakfast was very good and the food was delicious

also the pool was nice, breakfast amazing and the room was very clean

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in

it has a restaurant, a pool, a small gym, bar and one shared living room

great pool

water in the pool was so cold

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

well appointed boutique hotel, with nice grounds and a pool

loved the big size of the bedroom with the view to the swimming pool

the pool isn't heated, but that's very common in mexico, so if you like cold water, you'll enjoy the

the bar and restaurant were awesome

after a long day of horse riding or exploring the town it is nice to know that there is a cozy bar and delicious restaurant on their premise

the staff is excellent; the hotel has a bar and restaurant, so after a stroll through tepoztlan, you have everything you need without

the pool was not open when we got ther at 10:00 and they said it will be open untol 11:30 pm

great experience and the pool and the friendly service made it even better. highly recommended.