thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have been a little quieter

the whole hacienda is beautiful. the pool very relaxing and nice.

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

with birds near the pool that churp

pool was very dirty and we expected much more from a 4 star hotel

do not count on breakfast, is very very simple, some fruits, toast and jam , pool very dirty and cold , poor birds keep in cage next to pool ,well , not great experience at all

clean easy access swimming pool - the pool is easy to get to and right next to the kitchen for a relaxing snack in the sun

hope the owner adds a hand railing to get in and out of the pool

the rooftop pool area is nice though

time we visit we feel that the breakfast offered is of less quality

were very spacious, with comfortable king sized beds, a spacious bathroom, and a fully equipped kitchen, although we did not use it

rooms are modern and comfortable with a full kitchen

pool was closed

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

location breakfast delicious ud83dude0b comfortable rooms very good front desk guest service

great location, very good breakfast, clean rooms.

the breakfast could improve but it’s filling and ready to start the day

was a long-term stay for me, but included breakfast was a little different every day

i would of liked fruit in the buffet for breakfast

the free coffee during breakfast window is quite bad (extremely watery)

lobby, restaurant, bar always too hot

- breakfast was good with a lot of choices - well equiped gym - strong

- somewhat boring breakfast, but for 2-3 days ok

the staff is very accommodating and the free breakfast is good

staff, lovely atmosphere at social time, great kitchen, beautiful buildings and a wonderful pool

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

a complimentary drink and canapé early every evening brings everyone together in the bar

big and clean room, beautiful garden, nice pool, fantastic staff

the location is great, rooms are very comfortable, restaurant and bar are convenient

they offer free breakfast, which is just the basics, but there is also a wonderful restaurant where you can buy

the pool

pool looked good

but they make up for that with a very inviting breakfast and very nice lunch

came in a big group, several families with lots of kids

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

the pool looked good but we didn't have time to try it out

was nice to have a swimming pool, and it was super close to the bus station

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

the pool is big and the amenities were great

the apartment and pool area provide a great place to relax and hang out before exploring the city

pool wasn t clean

spacious and comfortable. common areas are also fantastic including patio and pool

adjoining king room with junior suite for kids was perfect and had kitchen with dining table

staurant, gym, pool, etc)

expensive pet charge, parking is minimal and a very small underground spot not easy to get into.

they also gave us late check out

i liked everything, maybe a pool service.

hotel in the heart of town with wonderful breakfast and staff

nice clean rooms with air conditioner, breakfast was delicious, a lovely patio and great cocktails

breakfast was delicious and the staff were very friendly with great tips to explore merida and

breakfast was amazing. the location to the city is fantastic! the pool was refreshing.

very good breakfast and bar with a large selection and reasonable

breakfast is decent.

architecture, pool area was fab & staff really helpful

sign, architecture, privacy, roof-top pool and bar) and proved to be a great launching point for my wife and i to enjoy the city

they have free parking next to the hotel which is very convenient as many people rent a car when in merida

amazing design of the room but also all the space around is unique spacious parking lot welcome drink :)

free parking right outside the door was a big bonus for us

beautiful grounds and pool and room just top-notch

ich you can take to your room or ask as room service)

gourmet breakfast

e spa is being expanded), and while we were there, the jackhammers started at 9:30

at breakfast, the items described on the menu did not match what was served

breakfast was a very delicious way to start the day

host was acomodating serving us an early breakfast as we had an appointment at 7:30 am

great homemaid breakfast, we recommand this hotel at all

location, staff were superb, delicious breakfast and nice decor

the lady that received us was absolutely wonderful and cooked really good breakfast

the breakfast was great too

beautiful hotel with friendly staff and perfect location and free parking

all the personnel were amazing. facilities great. excellent breakfast.

i used the gym too and it's got very recent equipment (can fit ~5-6 people (+) love the pool & bar and gym (-)needed more equipment in the gym but everything else was great (+)fantastic location to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)rooms, great location, rich breakfast, very well equipped gym and a wonderful sunset view from the rooftop pool (+) amazing pool and a rooftop bar (on the pricier side) gym was pretty good too (+)clean, equipped with a gym, spacious rooms and facilities, helpful staff, comfortable, walking distance to one of the (+) rooms are spacious we had 2 double beds, loved the gym and pool (+)gym

the staff, the sky lounge and the breakfast.

great gym and pool area

the best part was the gym and the swimming pool on the roof

good facilities- the pool and gym were great

good facilities- the pool and gym were great

the rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely

great design, soothing space, super pool area

this hotel has a lot of charm, with a lovely pool, and

super central, very comfortable rooms eith air conditioning and pool. excelent staff too.

deep pool

had a pool to relax during the hot days, rooms with balcony, great and quiet air conditioning and fan

the building is historical and the pool makes it all even more cool