breakfast very good

the staff are really friendly and helpful at reception, bar and at breakfast and were excellent with toddlers

the bar is great craic with the locals and if you are interested in seeing the real cornwall and

also attached bar has easy access so you can spend time there

pleasant to have entertainment if you choose to drink in the bar

best thing was a late check out especially on a miserable day

the bar was beautiful, and not ridiculously priced despite the wonderful surroundings and

location the staff the rooms the breakfast everything v is on point x one of my favourite boutique

breakfast, great bar staff

would have liked cereal at breakfast

breakfast was high quality and delicious with great coffee and the bar area looked lovely

breakfast was fantastic, though we had to eat in a hurry as the heliport rang us in the middle of

was just as nice there was plenty of choice and the gentleman who was in there looking after the breakfast guests was really friendly

earlier breakfast would be better than 9am, plus we weren't told when breakfast was.

breakfast was also very well taken care of

scruffy in places - we thought it was time the windows were painted but bar and dining room very pleasant

great breakfast, free parking

not getting a parking ticket ud83eudd14ud83dude09

they have their own private parking lot

toast at breakfast, comfy bed, friendly staff, their pussycat ange, hospitality tray

despite asking for 2 quiet rooms, close to each other, as we have kids, our rooms were on different floors

we had a lovely evening meal with friends in the bar

and great atmosphere in the friendly, welcoming pub bar with wide range of drink selection, lots of local brews and cosy open fireplace, nice and warm

staff were very friendly and the bar food was really good

only thing was there wasn’t a tv in the room, which was fine as we spent more time down in the bar area which we wouldn’t normally do as we like a tv to unwind and switch off

the adjacent bar with food are also highly recommended

the bar is gorgeous they even had the log fire going which was such a treat on a slightly chilly

bar and restaurant downstairs if needed

lovely bar area and restaurant

a super comfortable and thoughtfully laid out room and a lovely bar and restaurant

all the details are choosen at most excelency; from dyson air cleaner / cooler to mini bar contents and complimentary amenities in room

loved the bar atmosphere, although there was an unfriendly dog there one day

room, location, cleanliness, food, bar staff

location, beautiful sea view at breakfast time through the large windows

the only thing that didn t happen was room service when it should have done

staff were kind enough to allow me an early check in

best service took staff and breakfast ever

the breakfast in the morning was really nice with continental and a full english which was freshly

breakfast was delicious and coffee— excellent

full price, when restaurant, bar and breakfast food not quite achieved in upgrade

breakfast was really high quality ingredients, all fresh, with huge choice

access on and off the bus was easy,the bar maid on arrival was very kind and helpful

unable to gain access so had to return to bar to get any assistance - turns out its 4 newly erected shepherds huts overlooking the car park -

the poor barmaid came and rubbed the floor with a flat mop with a cleaning bottle attached to it which was

spa staff very friendly

visited the pool/jacuzzi facilities, changing rooms a little tired could do with a refurb, steam room waiting

we enjoyed the tennis court and gym, as well as the ideal location to drive out and down to st ives and falmouth

great facilities for kids

more kitchen accessories for cooking would be an advantage like pots and oven trays

bar environment comfortable

were given three keys… but that of the bar was missing… sadly… could have made good use of

really friendly bar and breakfast staff

the bar girls were more than fantastic they made the bar

always enjoyed staying here and it's nice and lovely. never want to leave. best breakfast too.

place to stay very friendly staff and super clean room with an amazing bar and restaurant downstairs

the bar has a great atmosphere

the bar was great , staff and locals were very pleasant to

the atmosphere in the bar that evening was convivial and added to our trip

the room was perfectly maintained, the food perfectly cooked and the bar comfortable

beds staff helpfulness of bar staff in giving us an amazing takeaway roast dinner to eat in room

clean, welcoming, location, available bar close by for food and drink

comfortable beds with nice linen, breakfast tasty and served in very nice restaurant, close by bar with restaurant serves variety of foods and drinks in nice atmosphere with music, i will be

also the staff working kitchen and in the hotel were lovely honestly one lady was joking with the kids she made them so happy every morning for the day ahead, after a crazy year and the kids

and there were 1 kingsized bed and 2 single beds, which were enough for 4 of us(2 adults and 2 kids)

nice spa and although seems away from anywhere busy, is accessible to the town easily

charging points, personal touches were excellent, gym was ok, room was comfortable, nice upgrade too

we were not expecting a sofa bed, was not comfortable for the kids, who did not sleep well.

very pleasant stay! clean and lovely hotel. good facilities. great breakfast.

breakfast excellent

just the noise in the bar until well after 1pm the night of the england workd cup match

live music and bar noise might upset some residents but we weighed up the location, room, staff and cost and would

great staff and good cooked breakfast

great little cornish inn, room was clean and the breakfast was fabulous st just is a perfect place to stop and unwind

beds comfy, allowed us early check in.

summer on reception and ben in the bar very interactive, friendly and courteous

lucky to have a sea view too, the hotel is delightful breakfast also fab - one of the best buffet breakfasts i’ve had everything very

gym was very good for a hotel gym with a speaker you can connect to

the pool and jacuzzi could have been cleaner.

nice heated pool, water felt very clean and relaxing

some fantastic local artists work on walls of the bar area for sale , would definitely recommend for a stay & we will go back if in the

very friendly hosts and staff with good bar and restaurant

really friendly staff and great full english breakfast

our full cornish breakfast was absolutely amazing

the bar area served good, quality food throughout the day

one thing i think would be good to have is a welcome sheet with details of wifi, dining times, contact numbers for reception etc

wifi could be better

breakfast was great and bed was very comfortable

the villa is real large and there is everything for living with kids

breakfast, lunch, dinner - all the food was cooked to perfection

my daughter made good use of the excellent spa facilities

as we drove up to the hotel to the friendly, chatty and helpful staff to the vegan options in the bar

breakfast, staff and location were excellent.

on arrival car parking is not clear, but once you are aware there is ample space

spa was fab

t allowed at dinner)

there was plenty of parking incredibly quiet and prices mid range however the quality was exceptional so it felt like

place to have good rest, a nice and wild area with an access to the golf and swimming pool

comfortable room, excellent wifi, great staff, great setting and gardens down to the river

breakfast was lovely, dinner in the dining room was lovely too

drinks at bar cheaper than local pubs which was a pleasant surprise

we came back to the hotel mid afternoon the staff lit the log fire for us in the bar area

and bar staff appeared to be overworked and stressed

it was great that there was a bar open for a couple of drinks before bed after a very long day

particulary the food and the pleasant surroundings of the bar lounge and the dining area

will try room service menu next time

the car parking was tight - not enough places

breakfast and dinner included in the stay are delicious beyond expectations

i only found out after going up to my room and settling in, at which point there was no room service available and no option for even a small snack

excellent breakfast choices delicious evening menus, cocktails in freddy's bar a nice bonus

search was for hotels with ev charging which there are 2 available at this hotel

yummy dinner and breakfast

breakfast, dinner, room, welcoming, friendly, view

the location was amazing and the breakfast was very good, very friendly

staff were very friendly, breakfast was

very nice hotel, friendly staff, great location but the wifi was a bit of a let down.

usually close before 8pm, i think it too early and some room has a little signal of wifi

room service breakfast for 8

the little touches to detail from teddies for my kids, to bottled water, eye masks, ear plugs, hot chocolates and not to mention the little

the guy serving in the bar sunday night & breakfast monday morning was very friendly

circular end breakfast room was beautiful

wifi signal was not existent in room

the breakfast did not do the establishment justice

views everywhere, very attractive bar, lovely restaurant, choice of places to eat with different menus and fab bar downstairs

the bar downstairs again excellent food, well made and served drinks and the view was amazing

staff were very friendly with a nice atmosphere in the bar and a great breakfast

they willingly allowed for an early check in and a late check out

very friendly and in a great location at the top of jacob’s ladder, great music night and a fab breakfast

they willingly allowed for an early check in and a late check out

staff, breakfast, atmosphere

the hotel charges an extra 20 per night as a surprise pet fee

bed, great location lush spa area with gym pool and the jacuzzi was so nice lovely hotel also staff were very helpful

view from bfast buffet really nice. room big and comfy with water view. great gym and pool.

breakfast was wonderful. laundry service not good. staff very friendly and polite.

comfortable bed lovely lounge bar drinks prices were reasonable breakfast choice and quality was very good warm and friendly

the honesty bar . lovely touch. upgraded on arrival without asking. lovely breakfast

lovely lounge with honesty bar where we were able to have breakfast & have our dogs with us.

great breakfast too

very friendly efficient staff splendid breakfast good location ideal single room

staff, the room, the honesty bar and nibbles, the location and breakfast is absolutely value for money and more than that it is

we were surprised how expensive it was to do a load of laundry.

breakfast was great

good breakfast which caters to everyone from gluten free to vegan

laundry facilities handy on trip (coin op washer and dryer)

the reception, lounge and bar areas were welcoming

the staff were all very friendly and helpful, and both the included breakfast and the dinner we had when we first arrived were excellent

breakfast was very nice freshly cooked and was served with a smile

noisy from the bar to the rooms but it didnt bother us

use the car park as you come down the hill on the left or you may regret it

food was spectacular, dinner and breakfast

the bar had proper job on tap, which i've not seen before

arrival and nothing was too much trouble, our room was large and had everything we needed and the breakfast was exceptional

the warm and intimate atmosphere in the bar in the evenings was friendly and inviting with the tuesday “quiz night” particularly

the bonus extras including nightcap options to take to our room, extra treats with the included breakfast and ample parking

we had a lovely evening meal downstairs followed by a wonderful breakfast the next morning with amazing options

location is great, lots of parking and the hotel itself is a beautiful building wrapped in so much history

breakfast was excellent, freshly cooked and hot

wifi was poor, but that is to be expected in such an old building.

o dark) and table and/or drawers for getting ready dirty laundry left for considerable time on thoroughfare to our room ashtrays outside were left full over

breakfast

was difficult with the bar not being open to get a drink as i think at times the staff were a bit overwhelmed

evening menu bar not open cleaning not of the high quality standard of the rest of the

stunning location beautiful lounge and bar friendly staff eager to help really comfy bed and big

super clean, lovely decorated rooms, stunning views, friendly staff, nice breakfast.

the breakfast was fantastic and the views from the hotel are amazing

secret cinema and kids play room were a great bonus for our 2 year old

secret cinema and kids play room were a great bonus for our 2 year old

could be a little slow at times, particularly breakfast, but this wasn't a problem as we weren't in a rush

and room furnishings were lovely, bed was very comfy, location and the restaurant and bar (both upstairs and downstairs) were fabulous (+) live music in the bar is a fun added touch as is the secret cinema with fully reclining seats (+)lovely cosy friendly bar downstairs & (+) the bar and restaurant are great with beautiful views (-) not always someone sitting at the front desk but you can walk over to the bar area and easily find a staff member there (-)is in the side-street then i needn't have got so wet while struggling to open the door to the bar area and pushing my case through (+)great rooms, great bar and restaurant. great staff team.

great breakfast great location

fabulous breakfast toast was to die for views out of this world definitely be back

staff, views from room, evening bar food all excellent

perfect breakfast

dinner & breakfast were delicious

parking can be a little bit of a challenge but a space will always be found for you

room is large with living area and kitchenette

having the kitchen area with fridge and small freezer space was really useful

breakfast was very average

well maintained pool

we liked how you book exclusive use of the warm swimming pool

the restaurant and bar area had fantastic views and inside the lighting and fire inside made us nice and cosy in

was excellent really well equipped form children, fantastic bath, toys and puzzles for the kids, great epsom salts for the bath

the bar area below the hotel accepts dogs, which is not hygienic.

room service was friendly and quick and nothing was too much trouble

the kids loved the xbox and

games facilities, pool and also lucky for a great view on the third floor!

excellent value, sea front view, parking, good wifi and excellent facilities.

having the 2 separate rooms in the family room was perfect and the kids loved the pool.

the kids should have had a separate bunk/single bed instead they had their own room adjacent to us with

spa wasn t working

room service menu was very limited with no allergy or children s options

lovely breakfast and dinner

we didn t like the time the room service took

the wifi i didn t use so i can t comment on it

great hotel with lovely swimming pool and spa facilities. highly recommend

if you are having a drink in the bar they generally come and ask if you would like anything else (around 22

only thing i can think of is that there were quite a few flies buzzing around in the bar area whilst we were having breakfast

last orders at the bar at 21 40 but this only happened one night out of six

great ev charging facility, staff are fabulous, convenient location

fabulous bar and restaurant and dig friendly

inadequate parking

extremely clean room excellent bar staff very knowledgable on the drinks they served

gym is too small: weights machines weren't wide-ranging enough, (no facility to exercise 'abdomenal (+)location, the view, the history, it was clean, comfortable, gym and spa area are great and modern (+)beautiful location, fantastic hotel and great gym and spa 5* can t wait to go back. (+) we used the gym and both sets of spa pools during our stay and didn't have any problems with them, the (+)english manor with dramatic views of the ocean and beach renovated rooms; modern spa great gym and indoor pool/sauna/steambath area breakfast was great sea-view rooms had amazing (+) gym facilities were fair but the equipment was top notch (+) great gym (+)spa,gym and pool were good. (+) the ocean views, spa & gym facilities, and impeccable service made it an incredible experience (+)i love spa & gym facilities

the personal note left for our wedding anniversary with 2 complimentary cocktail vouchers in the bar

fantastic location and fascilities, great staff and food, love the adult only pool area

10 per person) was in the room rate

the location, staff, views and breakfast were all exceptional.

) breakfast

breakfast

location was good for walking down to restaurants in the evening and right next to newquay golf course

they have been quite helpful and friendly right from helping us with early check in, guidance to explore the town until we checked out

when asked for a little time and a late check out , the staff got quite

of staff to facilitate an early check in plenty of seating in the lounge area and good use of “conservatory” space at the

room temp was too hot, the bar would not serve us at 12

the bar was lovely, the room and the staff

for kids

we also made the most of the beautiful art deco pool, hot tub as well as the gym

swimming pool spotless and great clean, fresh accommodation

parking is tight

not the easiest car parking. can be tricky to manoeuvre into and out of spaces

the full cornish breakfast with a view will be a cherished memory of this trip, too

breakfast , superb dinner , delicious room , perfect

it's not a place for kids i'd say, which we like too ud83dude03

great parking, wonderful room with the bunk beds for the kids in an adjoining room, jean & dec were so hospitable & catered to our needs over & above

breakfast was exceptional

was perfect for us with two kids

breakfast in the morning was superb

nothings too much trouble and they thought of extra little things to make it more fun for kids

spa was amazing, the view and the distance to the sea, the breakfast was quality, like everything

kids weren’t allowed in the o go restaurant which seems to jar with the hotel being family

great relaxed vibe, spa areas,, views and the staff

room service was prompt, burger was cooked beautifully - slightly pink and every detail with

room, amazing views and so much to do to keep the kids entertained without even leaving the hotel