wifi in a hotel of this standard should be throughout i could only get wi-fi if i sat in the

room service

was lovely and comfy, easy parking, courtesy call regarding room and fridge with water in, in the room

ample parking available

breakfast

stayed for two nights so on one night i had one of the fantastic pizzas available in the hotel's bar and on the other night i walked 5 minutes to the thomas daniell for a meal which was also fab -

clean rooms, laundry and new bathroom

the reception, lounge and bar areas were welcoming

good breakfast which caters to everyone from gluten free to vegan

long length breakfast serving time which was plentiful and hot

last orders at the bar at 21 40 but this only happened one night out of six

friendly and helpful staff lovely rooms great hotel and restaurant good parking and ev charging dog

around the property would have been welcome as it appears to rain in the uk all too often, the bar wasn’t a drinking space but albeit tables were available on all 3 evenings

great ev charging facility, staff are fabulous, convenient location

fabulous bar and restaurant and dig friendly

very nice pool which can be booked for exclusive use

well maintained pool

very tasteful decor, comfortable and spacious studio with our own kitchen area

we liked how you book exclusive use of the warm swimming pool

breakfast was amazing ! staff were brilliant! decor was divine !

wifi does not work. very poor internet.

ttle) wifi signal

to wait a while for breakfast , slow service and found breakfast very disappointing ud83dude1e we have had better at

superb panoramic viewsfrom the bar and restaurant across falmouth harbour, good free parking

wifi didn't really work in our room

great bed and room service staff

we had a great breakfast and dinner there

breakfast on the full cornish or cereal and continental croissants

secret cinema and kids play room

secret cinema and kids play room

nice rooms very nice bar the staff where laid back and couldn’t do enough for you

staff, breakfast, atmosphere

everything, especially the bar staff and the live bands

they willingly allowed for an early check in and a late check out

they willingly allowed for an early check in and a late check out

nothing - the car parking is very tight but when you see the location, you ll understand why

the night we stayed there was only wifi in the main building and the cold tap in the washbasin wasn't working but these really were

would have liked a simple room service menu rather than 2 rosette rich menu as on business, but i was recommended the pub up

also no working wifi but nice to switch

the full cornish breakfast with a view will be a cherished memory of this trip, too

rooms, friendly welcome / pleasant interactions, good breakfast, great garden, honesty bar and sensible covid precautions

lovely b&b, very modern facilities, nice little bar area, friendly staff

the staff did a marvelous job in providing a wonderful breakfast

staff, the room, the honesty bar and nibbles, the location and breakfast is absolutely value for money and more than that it is a welcoming gorgeous hotel that i

the honesty bar . lovely touch. upgraded on arrival without asking. lovely breakfast

the positive side, the play tent for the kids in the room was a huge hit, and we loved the swimming pool

vibes, cleanliness, electric charger in the hotel parking lot, great staff at reception and

great wifi and car parking

exceptional room. very pleasant team and breakfast quality was also exceptional

were quite a few families with small kids yet the pool was allowed for kids only between 7-10am

the hotel charges an extra 20 per night as a surprise pet fee

the lounge bar and restaurants were elegant

room service meals were good the gym and the pool were great and i used them every day

we were given an amazing room (102). ev charger on site made life very easy. perfect location. (+) parking good and 2 ev chargers available (+)all the staff we talked to were also very helpful, including ensuring we had access to one of the ev chargers when we needed it

laundry services :-) and close to train station.

bar and live music on site was very good staff were friendly happy very helpful location was

also the staff working kitchen and in the hotel were lovely honestly one lady was joking with the kids she made them so happy every morning for the day ahead, after a crazy year and the kids

and there were 1 kingsized bed and 2 single beds, which were enough for 4 of us(2 adults and 2 kids)

comfortable beds with nice linen, breakfast tasty and served in very nice restaurant, close by bar with restaurant serves variety of foods and drinks in nice atmosphere with music, i will be

were at opposite ends of the property when i booked as a family - o had to leave the kids in a room across other side

the staff were lovely, the room was beautiful and very warm, and the breakfast was stunning as always

good to have a bar for a quiet drink before dinner

it was great that there was a bar open for a couple of drinks before bed after a very long day

drinks at bar cheaper than local pubs which was a pleasant surprise

the bar closed early, just before 10.00, and we returned from theatre just after 10.00!

breakfast, dinner, room, welcoming, friendly, view

breakfast was every bit as good

staff were very friendly, breakfast was

the service was very good, the breakfast delicious and my kids really enjoyed the garden

full english breakfast was well cooked and tasty

visited the pool/jacuzzi facilities, changing rooms a little tired could do with a refurb, steam room waiting

i was given a free spa treatment as compensation which didn't feel enough

the staff were so attentive with room service and cleaning the hot tub etc

we used the indoor pool, sauna, gym and had a couple of drinks at the bar

pool far too busy to use which was ashame

place to stay very friendly staff and super clean room with an amazing bar and restaurant downstairs

the bar was friendly with a good choice of beers

friday evening bar was busy but staff coping well

we stayed on a saturday night and the main bar had a great atmosphere too

the room was perfectly maintained, the food perfectly cooked and the bar comfortable

free wifi

desinfected and clean, beds comfortable, tasty breakfast with variety of choice for adults and kids

spa wasn t working

desinfected and clean, beds comfortable, tasty breakfast with variety of choice for adults and kids

the family room was nice and spacious with an extra bedroom for the kids

wifi was fast enough and we could park our car in front of the hotel

breakfast was spot on

friendly reception staff. laundry facility.

spa included in the price, it was stunning

there was also a laundry room which from a mums point of view was a bonus

the spa treatment was very good and the special beef joint for 2 was incredible

we especially enjoyed the breakfasts as we were spoilt for choice and had the option of room service

full the spa therapist were lol was too busy for us to get an appointment even 3 weeks in advance

food was really top quality, breakfast and evening meal

plenty of parking

they have been quite helpful and friendly right from helping us with early check in, guidance to explore the town until we checked out

when asked for a little time and a late check out , the staff got quite

of staff to facilitate an early check in plenty of seating in the lounge area and good use of “conservatory” space at the

i can imagine that in busier periods however the noise from the bar area outside the hotel

the kids loved the xbox and

difficulty booking dinner in the restaurant or availability in the bar area

love this place, cannot fault anything, from being greeted by helen, all the staff from bar restaurant housekeeping they cannot do enough for you luxury comfy room, with amazing sea views

parking space provided without charge

hotel is situated on top of a hill,the room we were alicated had a nice view, to the right was a golf course,straight ahead was a view to the town and to the left a view of the harbour the room

the pool and steam room were dirty

late check out so helpful

staff, from reception to room service team, was amazing

location was good for walking down to restaurants in the evening and right next to newquay golf course

looking forward to the new extension with pool and wellness center being completed in august 2019

fantastic location and fascilities, great staff and food, love the adult only pool area

parking good

fantastic views lovely bar fantastic breakfast and food quiet morning rooms wonderful

parking was very hard as the facility was full of non residents also booking a seat at the

staff, accommodation was fantastic gym and swimming pool all new and excellent

gym and spa excellent

having a fully working kitchen available really helps when you have kids

there were lots of activities for kids. very child friendly.

the bar was very modern and i loved the decor

nice clean room. breakfast excellent

toast at breakfast, comfy bed, friendly staff, their pussycat ange, hospitality tray

stuffs in our room was shaking and bouncing with the bass and the kids couldn’t sleep

room service

breakfast was great. cleanliness is fantastic. friendly staff. good bar. free parking.

wifi was was unreliable and kept dropping out in the hotel room.

the room was very comfortable, large and quiet with a few over the golf course and a beautiful sunset gave it that extra special feeling

beautifully decorated room with view over the golf course

had been forgotten as a waitress came over and said she would chase our breakfasts and so the kitchen made up our food quickly and unfortunately the eggs were burnt and crispy on the bottom and

thank you for the disabled parking near the door

the lighting was on point in the room and the design of the hotel and bar was refined and elegant

the bar is lovely but could do with a little more selection

and were also able to offer interconnected rooms (essentially when traveling as a family with kids ) the restaurant food was also 5 star

comfortable bar area

friends told us the bar & restaurant were good

before and each time it exceeds expectations , from paige, kaiden and mark front of house and bar who were exceptional, friendly and accommodating to jess who ensured both our spa treatments

the gym has a good range of equipment

beautiful hotel grounds with a woodland walk, kids trail and a great tree swing

the spa was great, and the swimming pool water was nice and warm – the kids weren’t shivering like in other pools

there could be a little more entertainment or areas to chill out as the bar was the only place for a relax

kind and thoughtful with the guests best interest at heart and declan also very lovely and his breakfasts are delicious

like everything really place , room, lovely owners, very nice welcome and the special thanks for breakfast was just amazing i never eat better one - perfect ud83eudd70 lots of choices , lovely set

excellent breakfast

they also offered a very reasonable laundry service

nothings too much trouble and they thought of extra little things to make it more fun for kids

quiet room with comfortable bed . parking available. wonder continental breakfast provided.

hosts were perfect, breakfast amazing

the breakfast was a treat as i was thinking it would be all pastry but it was a lovley bowl of fresh

the continental breakfast was on par with 5 star hotels i’ve stayed at

attention to detail clean , breakfast was amazing , lovely place and amazing value x

bar snacks were very

room, amazing views and so much to do to keep the kids entertained without even leaving the hotel

wifi strength was poor

couldn't send emails on your wifi

so our night away from the kids and first lie in for years, never materialised

was good lovely pub lovely atmosphere all in all hospitality was exceptional from the bar tender can’t remember her name so

arrival and nothing was too much trouble, our room was large and had everything we needed and the breakfast was exceptional

the bar had proper job on tap, which i've not seen before

traditional pub. room was large and comfortable and bar very pleasant to eat in

breakfast was exceptional and staff were very polite and friendly.

breakfast was nice

welcoming + the room was very clean and comfortable + the public areas were spotless + the bar offered a great selection + the covid adjustments were comforting yet not over the top

good breakfast and nice seating area where there is provisions of a good evening menu with bar

great bar and restaurant facilities

breakfast was great, the staff were brilliant and it was nice to see all the same staff, the room

understaffed, our main waiter at dinner was working very hard to serve everyone and covering the bar too

evening menu bar not open cleaning not of the high quality standard of the rest of the

in with the sea and harbour in view, and bookshelves, and warm drinks or something from the bar to relax with

stunning location beautiful lounge and bar friendly staff eager to help really comfy bed and big

the breakfast was fantastic and the views from the hotel are amazing

very good breakfast nice staff

children in the bar area,people don't know how to control them!

parking can be a little bit of a challenge but a space will always be found for you

we found a friendly and efficient welcome at the busy cheerful bar downstairs and were shown up to our rooms by the bar staff

breakfast good choices ,food hot all well presented and staff service

stunning views, amazing pub and play area to keep young kids busy! breakfast was also amazing

swimming pool area looked very tired

great to have a playground outside for kids, nice restaurant and high spec

was amazing and service was excellent, the location was superb looking out at the pool and beautiful countryside

- quiet but a beautiful 45 min walk into padstow very clean tv in bathroom fantastic facilities, bar and restaurant on site staff so

very friendly hosts and staff with good bar and restaurant

my son was going to a wedding and they were very accommodating in letting us have a late check out

friendly staff. good breakfast. very clean! nice big bar area. good base to explore cornwall.

welcome, nice atmosphere, wonderful staff in the bar and restaurant, excellent dinner

our full cornish breakfast was absolutely amazing

there was a huge spider in the room - which can happen, but then on top of it the wifi didn t work which was very inconvenient for us as foreigners

we heard later they were short staffed in the kitchen: an explanation and apology would have gone a long way

plenty of parking

not good quality *ticking noise all night from locked cupboard *kitchen could do with more utensils, cutlery and a non stick frying pan - stainless steel one had

beautiful view, staff were pleasant. rooms were well maintained. wifi was fine in the rooms.

we would have happily eaten in the bar but having booked a table it didn't feel like there was an option

love the views, great pool and spa facilities, very friendly and helpful staff and fantastic food

plenty of free parking available too which was refreashing

beds, plenty of hot water, a bath and a shower, great bathroom products, great use of an outdoor pool

outside seating and bar area were lovely

i very much enjoyed talking with both the staff in the bar and the locals

food was spectacular, dinner and breakfast

tuesday night band in the bar was epic couldn't recommend

breakfast was very nice freshly cooked and was served with a smile

great dinner and breakfast