i was given a discount on the pet fee & my extra day was given to me at the original rate i booked & no pet fee

also, we had called ahead about two pets and were told it was a $25 pet fee but were not told it’s per pet per night

also, i understand that there are some irresponsible pet owners and that's why there is a pet fee

breakfast was not good, just cornflakes and muffin, juice

breakfast was very limited, possibly due to covid restrictions

indoor pool was warm

the kids loved the pool

comfy bed and lovely breakfast buffet

breakfast was great & the place was really clean

the staff was amazing! the kids love the pool. it was a great experience!

breakfast, clean and comfortable rooms, pool warm, very friendly staff- would stay again,

breakfast sandwich was really tasty

the breakfast was terrific, and our kids loved the pool!

the pool

they had the place super clean and sanitized, pre packaged breakfasts and time slots for the pool

the options for vending, breakfast food options andnnn

no laundry facility

breakfast!!

that we couldn’t stop ourselves from going to the casino ud83eudd23

breakfasst was excellent grandkids loved the pool good location

unable to get free breakfast advertised

clean room, helpful staff, good breakfast, close to restaurants and attractions.

the hot breakfast was very good. the staff were friendly. everything was clean.

loved hot breakfast

the pool was a bit small, but it was really nice and the kids had a lot of fun

have more breakfast food

nice and quiet! clean and great staff and very helpful! breakfast was good

location to our activities. many choices for breakfast. staff helpful and friendly

food options for breakfast

its literally 2 mins from hollywood casino (the whole point of our visit) n your 3 mins from the only strip club around

this is not the place to go if you are expecting great breakfast.

they had a pool

no breakfast served

efficient front desk staff. nice pool. clean great breakfast.

this hotel is clean, quiet & has an indoor pool with a small fitness center

everything was great, friendly staff, awesome breakfast, would definitely recommend

pool was a bit disappointing

no indoor pool

on our way back up from breakfast we grabbed a couple from the front desk it wasn't a big deal

pool wasn’t working, elevator stopped working had to walk to 5 th floor….

everything. beds were comfty, size room amazing loved the suite we had decent size kitchen.

we chose the extended room which is like a one bedroom apartment with kitchen and living room

were visiting friends who have a camp on the lake so we did not have the breakfast

some people didn’t have a place to set for breakfast because they had a staff meeting in the dining area

i like the suite we get with the kitchen and the cleanliness of the entire place.

time here, stay every year fort a charity golf outing

year we have stayed here for a golf outing nearby

are repeat customer as a group come out to hamilton to play golf and this is only place we stay

the bar seemed lacking in variety of alcohol offerings

pool was freezing cold

the room service was prompt and outstanding

no receptionist upon arrival and room service trays left in corridor

they provided free door-to-door shuttle service upon request

was actually a $60 hold) on my card

airport shuttle to the hotel was great and extremely helpful.

very close to the gym

the gym is really nice unless you are traveling with more than one person

that the gym was across the street

breakfast was good, staff was very friendly and the facility was in excellent condition

breakfast was good. staff was helpful. fitness room and pool were excellent

adequate fitness facilities for what we neede

clean, friendly, fast check-in and out, nice coffee bar and breakfast

fitness center was clean and had great equipment

to airport was great; room met all of our needs; we went to an outside vendor for breakfast

clean, quiet. breakfast was good.

the room was spacious. the bed was comfortable. and breakfast was delicious.

lowest cost long-term car parking, with reliable airport shuttle

was so close to the airport, and they had free shuttle service

pool and helpful kind staff

the breakfast was very good

the staff was friendly and helpful, the pool was really nice

it was clean good breakfast .

breakfast wasn't as good as last time

for a pet

were cockroaches running around in the kitchen area and beside the bed

the bed had been vacuumed in weeks, there were dead cockroaches lying around the room, in the kitchenette, and bathroom

foremost the carpet was smelling in the hotel then there was no pots or pans or utensils for the kitchenette

laundry facilities. not many hotels/motels have that and clean clothes are a must.

there was a variety for breakfast however some fresh fruit would have been enjoyable.

there was a pool and gym

packed breakfast

grab and go breakfast

room was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the location was great for me as i had both

need room darkening shades too much light from parking lot.

wifi did not work all 3

easy parking. comfortable bed. friendly staff.

parking, competitive price, great customer service, comfortable bed, and very quiet facilities

only thing i could think of at the moment is that it would be nice to have assigned parking spots for each

pet friendly with a fair pet fee

i didn t get to use the wifi, no comment there

wifi didn't work

no wifi yet but they're working on it and my cell got 5g signal at 75 mbps so it was fine

quite wonderful manager, gina, informed me when checking in that their wifi was in the process of an upgrade

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

beds a bit stiff and the pool was highly clorinated

friendly staff, good breakfast, good location

breakfast. we got there at 9. another empty. no cups. placed trashed.

the pool is nice too but a smidge

very clean great breakfast

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

my kids enjoyed the free pool table in the lobby.

also loved that they had a coffee bar inside the lobby and they make the best americano

we enjoyed the bar food/drinks, they were surely overpriced ($12 for 2 soft pretzels) - keep this in mind and

staff was very helpful, especially african american female working at the bar in the evening!

good staff and it was clean . guest laundry

complete breakfast with something for everyone

suite had the best kitchen layout with sophisticated storage system

cleanliness, newness, kitchen, breakfast

the beds and pillows were comfy and the rooms had a full kitchen with utensils and cookware that were handy

everything was great. the staff, breakfast, room, and pool was all so nice.

travel with our dogs and appreciate no additional pet fee

zero pet fee

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

the kitchen staff was amazing!! also cleaning lady with blond hair was great

bed compfy and breakfast good

muffins, granola bar and coffee

breakfast was not well stocked

garbage disposal didn't work so kitchen sink would back up when running water or using garbage

free breakfast, good location, nice gym.

everything from the rooms to breakfast. they always do a great job.

breakfast was wonderful

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

only thing i did not like was that we missed the breakfast

good breakfast. great pillows!

wish the breakfast would have been more than just self serve

the staff very friendly. lady who does breakfast is very good.

breakfast was very nice and staff was very friendly and helpful

morning hot buffet breakfast was very nice to start the day with

bought our 8 wk old puppy with us and paid a $15 pet fee

pet friendly and the pet fee is very reasonable

clean, comfortable accommodations and friendly staff. pet friendly with reasonable pet fee.

the pool is open until 10pm and was a nice layout for adults and kids

the free breakfast is great and love the convenient things like laundry and vending machines they are always nice to have on site

no room service

the pool was closed at the time of our visit. our kids were very disappointed.

, to talk with and entertain the kids

i look forward to visiting again without the kids

so we had to shower in the gym

breakfast was good, okay pool was good could have been heated.

indoor pool

the 6 grand-kids loved the pool

breakfast was good and plentiful.

pool, fitness center

bartender and kids pizza was so small

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the entire weekend house keeping kind of just moved around it

that at check in she upgraded us to a fountain view room, gave us 2 free cocktails & coupons for breakfast @ ingredients cafe

the service at the bar was outstanding

when we travel, we look for a place where my kids can swim so i we were very disappointed they closed their pool years ago

only thing would be that when we booked it, they didn’t mention that the restaurant and bar were under construction

bar could’ve stayed open a little later than 10 o’clock maybe 12

it was nice. i wish the pool was heated

free shuttle to airport comfortable beds

there was a bar and restaurant though i didn't use those

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

i love having a spacious kitchen

nice to have a working kitchen.

very clean close to attractions personalized kitchen good value for the money

big rooms and kitchenette

they have room

the pool was so nice to relax and the kids had a lot of fun

parking

the kids had their own bed and bathroom

the staff was friendly and helpful. the pool was a nice attraction for the kids.

it would be nice to have a full breakfast-eggs, meat, juice, tea etc

light breakfast

the kitchen was the nice. the bathroom was great. and i liked the tables so we are able to work.

full service kitchen in my room

hotel was not able to provide kitchen items in the night so we had to wait until morning to eat

good location. ice and laundry a plus. comfortable bed.

breakfast was the best i’ve had in weeks

no breakfast

get breakfast ud83dude15 i asked for a late check out an i didn't get it they continued to knock on the door very

breakfast was bananas and capri sun

parking and breakfast cost extra.

breakfast was very good but cost extra.

expensive parking like all downtown hotels. no comp breakfast or drinks.

breakfast was a little weird

the location, the bar in the lobby and the gym were great.

over charger , paid for parking that was not mentioned. no room service.

the room room was awesome and the breakfast was great!!!

the bar and restaurant had amazing food and super friendly and accommodating staff

the roof top bar has an amazing view as well

they ran out of regular coffee at breakfast and i ddnt hv the heart to ask them to make more