was very upset that the pool was under maintenance

i like that they have a pool and basketball court

the pool.

location, free breakfast, friendly staff, clean.

breakfast

it was cheep accommodated early check in

the beds were so comfy, pool very clean and security walked the property every 20 min

enjoyed the pool area, staff is always friendly, maintenance is always looking for improvements

nothing. will appreciate if omelette is added to breakfast

breakfast was good and the room was clean and comfortable

the staff was excellent and the breakfast was delightful

the breakfast had no juice left and only 1 waffle maker

the location also has fenced in parking and a pool and breakfast

maybe put that really nice gym somewhere other than that dungeon

only downside was the bar and pool being closed still due to covid-19 restrictions; however, that didn’t take away from

you get a bogo for a beverage from the bar when you check in

the gym is a highlight, offering a much wider selection of equipment than most other hotels

so i didn't have to worry about the first meal ( getting dressed early to go out with 2 small kids)

staff wasn't very helpful. facilities were, for the most part, dirty.

ol and gym)

some loungers around the pool need updating

room service didn't show up til the last day

wifi was strong

as a solo traveller, having a serving bar and food for the evening would be good, but there are plenty of places around that are

chef/staff for breakfast was exceptional

the hot breakfast provided each morning was delicious

location ..ambience breakfast all fab

there was a good bar a short walk away with a wide selection of craft beers and good bar food

we also really appreciated the availability of a voucher for the gym next door

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

needed to borrow a phone charger and get late check out

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night, i wasn't able to use them

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

clean and comfortable room. had a great free breakfast.

i also liked that they offered complimentary breakfast, along with a pool and a gym, which made the stay more comfortable

it was quite. there wasnt 2 tvs in the suite, one for the kids and one for the adults

no room service and need more mirrors in the room

it was quite. there wasnt 2 tvs in the suite, one for the kids and one for the adults

sadleybthe pool and hot tub were under construction.

even when we did the reservation, we did it for 4 adults and 2 kids with breakfast included; but the hotel only settled breakfast for 2 adults and 2 kids

the view of the pool

the hotel, staff, restaurant, pool and spa .

the gym was

the hotel is pet friendly with one time pet fee of $50

$4.00 for a bottle of water at the bar was a bit much

for instance, we had to call the front desk for room service since the room service line was

pricy room service and bar

slow internet, small gym

decor, wonderful staff, great amenities - gym and pool were fabulous

decor, wonderful staff, great amenities - gym and pool were fabulous

we enjoyed the room, fitness room, and the pool.

and practical gym, amazing care and service by staff (thanks to jessica and brandon)

lots of potential and some good facilities, rooms a good size, pool area and gym nice

excellent, just one block from saint charles street car stop from you can move everywhere, great breakfast, cleaning, staff and more

great staff and a good breakfast.

the location no vip no bar the room door was messed up

clean freshly painted rooms. everything looked new. staff was attentive. breakfast was great.

given a gym towel when our room was stocked with one bath towel for 2 guests

the guy with the hat in the evening shift was very helpful, and also the guy at the bar on tuesday evening

the hotel bar is not always staffed.

gym was 24hrs which was nice

amazing breakfast

the staff is always friendly and helpful, from the front desk to the valet and bar tender

location could be easier to access. breakfast could improve with more hot dishes.

the free breakfast and the onsite laundry machines.

the breakfast left a lot to be desired. either improve it or eliminate it.

breakfast

forgot to grab a breakfast bag, but the stay was wonderful!

awesome outdoor pool and gym

pool service was fantastic

the gym is fantastic

everyone was friendly and helpful from check in to bar to the pool

for those who like to keep their fitness up while on vacation, this hotel as one of the better gyms i've ever seen

the lobby area is very inviting and has a few board games for those with kids

close to casino and within walking distance to the outlet.

my kids got pink eye from the pool.

room was clean. i also used the gym and pool which was also nice.

our room wasn't ready for early check in but they accommodated us with an upgraded room that was ready for early check-in

location walking distance to french quarter, trolley, convention center, restaurants, casino (if that's your thing) and wwii museum (must see)

parking was more than the casino across the street, would be nice to at least consider their rate for paying customers

no gym!!

early check in/ late check out clean

was great the hotel was in a nice remote spot for walking to different restaurant, casino and bars

they allowed us an early check in and stored our luggage

door men barely looked up to say hello led alone open door or assist you with bags

location! accommodated us for complimentary early check in

the phone representative lack of help when the process didn’t work, such as assisting in an early check in, saying i could only do it through the app

the design of room and restaurant and bar inside hotel

the gym was well-equipped with state of the art equipment that appeared to be brand new, and it

long story short you will live the ness, the sheets, the food, the spa, the gym, the services and people and i can’t forget the most beautiful flower arrangement in the

the gym and the pool were a nice addition

location, room, public spaces, pool & pool bar

even the overly warm pool on one particular day was very welcoming and not the least bit over chlorinated

we opted to just eat out, pool was having work done and they said it would prob be another 3 or 4 months before it would be

the kitchen

breakfast was good - area was a little small ...

breakfast

room was nice with plenty of room and small full kitchen

the bar hours.

we traveled with our college kids and we were able to all be on the same floor, which was great

the bar staff was so pleasant to deal with and the bartenders were excellent

be fantastic if it had a bar and/or cafe/bistro/or room service

it was a bummer that the pool was closed but we didn’t spend much time lounging at the hotel anyways

prices was on snacks but because we where two hours away from home and was on vacation with the kids we just paid for it

r example, there was only one yoga mat available and not a lot of space

ppl (kids) running and making noise throughout the day

like that this hotel had a secure elevator and i also like that it had a very nice cleaned gym

wifi was only good in certain areas. gym/fitness certain quite small.

the wifi.

can be a bit loud in the bar area.

looked surprised nor consider it serious, the vacuum cleaner spent the night in the corridor, wifi could be better there were no nice view from our corner room 517

no room service between 12pm-5pm. we were doing night film shoots and waking up around 2:00 pm.

the gym and rooftop are amazing.

breakfast was limited and not a great value.

the breakfast, both the buffet and a-la-carte options, are of high quality

didn't like that the pool was in another building and only by reservations and the fact that there was construction all

location wonderful old building beautifully restored great staff bar marilou

order the pancakes or griddle cakes for breakfast, they were the best i ve ever had

staff did not honor my request for early check in and once i was allowed to check in, i was given a standard room instead of the room

our 2 nights there no room service came to fix up the room or give us extra toiletries

had to request room service after being there 2 days.

gym is not good at all.

bar was unmanned a lot of the time

the gym was awesome - they even had a peloton bike with tv where you can take the classes

the staff were very nice and friendly, the room was a good size, breakfast was included which was awesome, no issues

great gym, interesting building. excellent location.

nice little gym

did not use hotel wifi because it is

room service wasn't available because the cook was running late

breakfast was outstanding

staff was great. i met marshall faulk at the bar downstairs. the location was great.

the bar was amazing and the food was so good.

i only got room service on saturday and been there since thursday had to sleep on same sheets and use same

the room was very spacious and the kitchen

the kitchenette was so useful

availability was key. i also appreciate the laundry room, parking and internet.

great location, comfy beds, nice laundry facilities, kitchen.

huge room with kitchenette,clean,good service, laundry facilities outstanding

pool went only to 4 ft and although the bar by the pool is open til 10 you are not allowed in the

the room service food selection and the prices

it would be nice to have 24 hour room service

the bar serves a killer cajun bloody mary

only thing i have to say that isn t so good is that i went to the pool top bar twice and seemingly it was either closed or closing

no pet fee is great, location was a bit out of the way, but walking distance to where we wanted to go

i loved the view from our room & the convenience of the bar and gift shop, mall

right next to aquarium- good for kids

gym, room, lobby bar

the staff was all very kind and helpful from the valet to the bar staff to the front desk

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

bar listed in amenities is used for special events only, rates listed on booking

nice, very small (18 rooms), and lobby next to a very noisy bar

a bar downstairs and access to the pool table would have been great

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like advertised), not even a soda machine or snack machine on site

selected this hotel for the pet friendly and parking included in my package

pet fee and several homeless sleeping each night in alley and nearby park

pet fee is too much

breakfast was absolutely incredible

arrived early and they were able to accommodate an early check in

just a heads up that there is gratis coffee in the lobby in the morning but the hotel does not do breakfast

the breakfast could’ve been a little bit better, but that’s it!

i loved that the pool was heated

value for the breakfast was too high

we had drinks and small bites in the bar while watching the home run derby

hotel is in historic gym

were sitting at the bar for a drink and wanted a quick bite to eat

would prefer option packages to workout and exercise at local gyms/training facilities.

my grandson loved the gym and we both loved the unforgettable peanut and jelly sandwiches and milk

they did offer me to go to another gym 10 mins walk away

on), some of the outlets were not working/functioning properly the breakfast was ok, waffles were hard, eggs really runny, and people coughing all around it

only downside was that the pool and happy hour were unavailable due to covid19.

location the pool the breakfast

and clean, staff was very nice, the valet, woman at the front desk and the room service

food, ambiance, location, and pool

location no pet fee room size comfortable bed concierge friendly elevator room view ( canel st.) (-)started charging $75 for pets (-)pet fee was $75 which seemed high. (-)travel with a pet and am happy to pay the pet fee to assure that the rooms are clean

often more kids than adults

no room service until 10 pm

often more kids than adults

it was very clean and it had an amazing pool.