reception staff went above and beyond to find me laundry services. breakfast was amazing.

thing is the pool was good our first time but the 2nd time we went in, it looked like it hadn’t been clean

pool and gym were closed for

keys activated again and there were only some spider webs in one corner of the ceiling above the kitchenette that should be reminded to the cleaning staff)

were friendly and accommodating, quiet room, very little traffic noise, relatively well-stocked kitchen with appliances that worked well, balcony overlooking pretty

gym was too small, swimming pool too

the self made waffle does make delicious waffles, my kids love it

gym is pretty small with a just a few cardio machines and some weights; the pool facilities needs

convenient location and they accommodate our early check in which is a really an a+

location is amazing. kids loved the pool.

walkability, indoor pool, room service and restaurant and staff.

pet-friendly king suite was very modern, spacious, and comfortable

view, the quiet room, room service, access to victoria, breakfast, the suite with separate rooms

room too small; poor lighting and room service menu; over-priced!

rooms, lovely service, good gym that was never busy and chalking distance to great restaurants and

great location, friendly and courteous staff, early check in.

attentive staff across the board, plush comfortable room, quality linens and toiletries, no pet fee and free ev charging that valets handled automatically

we travel with a small dog and the extras to make a pet feel welcome were much appreciated

nothing. perhaps more gym equipment.

pool and hot tub were small- lots of kids with little area for adults

we made use of their pool facilities

we didn’t use the spa but several locals told us they had the best messages ever at the magnolia

and easily accessible hotel;spacious very tidy room;efficient valet parking service with ev charging done overnight; we would like to return without hesitation

however, we did visit their bar twice for happy hour and snacks

so we had no access to the restaurant or bar in the hotel the night/day of our stay

housekeeping came every night to offer turn down and bring chocolates :) also loved the spa at magnolia

location and the fact they accept dogs with a one time pet fee of $50

when we stayed there, the pool and gym area was closed due to renovations.

location in heart of victoria free ev charging

stayed 4 days and, as expected with covid, there was no room service each day

gym was only accessible through the pool area

the location, staff , communication & pet fee

was great, pet fee wasn't crazy

location, didn’t charge for parking or pet fee

we’ve stayed here before and they had no pet fee but this time (only a 3 weeks later) they said that the management now implemented a pet

i was offered an early check in without even asking

the 2 bedroom suite worked very well for stay with kids and grandkids

good wifi, comfortable bed

key tourist sites), safe underground parking, nice little kitchen, very quiet, up-to-date, good wifi

no room service but not a big bummer

the kitchen is great and there s everything we need

small pool for lap swimming

i mean, it would be cool if the pool also had a hot tub but whatever, this place is a 10.

the morning was not good , was expensive considering all the inconvenience of there not being a bar /

no room service no hot tub

very clean hotel. great location. inside pool open 7am-midnight.

pool was sooo warm

great staff, healthy breakfast, great location, very nice pool and gym and the room was clean and comfortable

the gym in the hotel is supreme for a hotel gym and the indoor pool and hot tub was awesome to swim in

pool hot tub and spa amazing

the service was great, catered to kids, salt water pool.

and it was wonderful that have complementary shuttle service within downtown

loved the free shuttle to downtown and james bay, relaxing hot pool and sauna, and the convenient location

the fact they offered room service was not advertised

available on site breakfast available via room service; reasonable prices bar tender very helpful as vending machine empty, provided soft

the pool and hot tub were great fun for myself and 2 kids.

bar and club on site but very popular and need to get in early to park especially on game days

no breakfast, and coffee bar in the lobby needed improvement

a kitchenette for health reasons

i was pleased with the morning snacks and everything was in working order at the pool/hot tub

great pool. rooms very comfortable. staff very friendly. would stay again. great experience

good value, close enough to downtown. they were cool about early check in and late checkout.

the motel manager was very helpful and the motel had guest laundry facilities

full kitchen & accomodating staff, and laundry available.

no laundry facilities on site, despite being implied on listing

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

and pet fee is a flat 20 bucks no matter how many pets

coffee bar was great, 24 /7.

comfortable, great service from front desk personnel, gym was adequate

reception staff, yummy burger restaurant next door, excellent cleaning staff, small but decent gym

there is a burger/beer bar attached to the hotel

i have 2 young kids and by the time we reached hotel we were tired and hungry

the staff was very friendly and polite, we had a wonderful stay, we even had time to enjoy the pool

spotless and absolutely family friendly environment. i love the the the pool access .

room service was amazing, and overall we really felt

door to parking garage was not locked, a significant security risk

all the frustration of our check in experience and challenges the front desk took off one night pet fee of$40

my only complaint is that there were many kids from the lower floor that were noisy and were running all over the 5 floors constantly

thing we wish it had was a better pool area

my kids liked all meal and sweets at breakfast.

the breakfast is great , the staff is awesome ud83dudc4c, hardworking, and welcome ud83dude4f

so our kids had to come over to our room to use the restroom

complimentary coffee and tea in lobby pool , gym government employee

thought kitchenette includes a stove top

pool and gym you can enjoy too

was a large group of kids staying in the hotel, so it was somewhat noisy with banging in the room above and doors

in the morning she made me a nice breakfast, and while sipping our coffee, two hours went by as we talked about cultures and

welcoming, accommodated early check in

breakfast was awesome. it was a home away from home.

breakfast

house on a lake, home made breakfasts, made us go back to our childhood time

no receipt provided for the pet fee $25 and parking $10 and turns out i got charged a different amount $50 after check out no

kitchens were just minimally equipped.

the kitchen was well-equipped and we didn't have to ask for anything in addition to what was provided

no sink or stove, or salt in the kitchen

kitchen could be better stocked as they have the full kitchen but nothing to cook with, no wine

pet-friendliness (no pet fee, a little dog park at the property); a friendly staff; a comfy bed and

friendly staff. good location. comfortable beds and pillows. they don't charge a pet fee.

the larger room had a nice kitchen in addition to a roomy bathroom

close to the airport and not far from victoria bc. nice and spacious room with kitchen

the beds were comfortable, the kitchen was extensive, the bathroom was a bit small, but overall the room was great

great location, clean, comfortable rooms, free breakfast and coffee.

bed was great, the renovations going on did not interfere with us at all and they included a free breakfast

bed, linens, pillows comfy and an old metal tub that kept my bath water hot :) the breakfast room attendant was wonderful: friendly and attentive

we all enjoyed their free breakfast buffet

grab bar in tub was in a hopeless position!

heated outdoor pool and hot tub

) the pool and hot tub were so clean and inviting

spending an extra night would have given us more time to enjoy the pool and spa facilities

quiet, nice pool, in a great location

spa tub really hit the spot.

the shiny eggplant bedspread shiny shear curtains in front of the spa tub

great location. great value. very comfortable. breakfast room very much appreciated.

get the breakfast for reasons of the covid19 issue and was not available but understood under the

what a beautiful view, and short walking distance to everything we wanted to do with our young kids

we were on the ground floor and the guests above my room had kids and i could hear the

property is beautiful maintained including pool

the kids loved the pool! we lived how close it was to all the shops (in walking distance).

the pool facility was great for adults and kids

didn’t use the pool or spa services so can’t comment on those but overall a nice quiet cozy place

we were somewhat near the laundry area & we surmised that staff pulled an all nighter washing bedding between guest stays

people with mobility issues we liked the picture of the walk in shower however we expected a grab bar in the shower and comfort height toilets

the gym was awesome, and of course, sidney is a lively little town

spa was a wonderful treat

on the bay, nice restaurant with a view, fully equipped gym, new rooms, quiet, parking below and close to all shopping and restaurants

sofa bed is not comfortable - a metal bar runs the width of the bed around shoulder level making it hard to get comfortable

staff accommodated our needs (early check in, late check out, cleanliness).

room was good, we were travelling for a month so the fact that there is an on site guests laundry facility was very useful

gym was well equipped too

suite has a wonderfully equipped kitchen with a comfortable sitting area and separate bedroom

there was a guest laundry too which was a bonus

excellent location. friendly staff, great breakfast options. pool

we had studio suite and it was handy to have the mini kitchen

the hotel even got a gym and pool

the egg in the breakfast was very cold

the supplies in the kitchen weren't complete