ll english) was not acceptable

parking and entrance hall, posted nature walk was poor, breakfast

secure onsite parking

the parking area is under trees and cars inevitably get covered in bird

easy on site parking

parking is easy

plenty of car parking space

bar and dining room were cosy and the food was delicious

the bar prices are very reasonable as was the menu for the evening meal

very friendly. quiet. parking was easy. great location for us. lovely view from the window.

though over a pub location was so central had a great night in town andy was so helpful on the bar we will be

the breakfast was unexpected by the offerer and served in a purely british atmosphere

superb breakfast , spotlessly clean and pleasant, efficient staff

breakfast very good , near to other local pubs, check in was good check out good

the location was great, the bar was lovely, fab breakfast and speedy check in xx

there were extrimly helpful and very kind, room was tidy and quiet even that there was kitchen behind the wall

loved the fact the rooms had private bathrooms, it really does help when there are kids

n staff couldn't do enough for us , comfiest bed i've slept in , superb breakfast, plenty of parking 5* in my

top drawer all staff interactions professional polite and totally customer focused excellent bar prices with good range of drinks we had cider although tempted by excellent range of whisky

it is an amazing hotel, parking not a problem just, speak with manager

the pool could maybe do with a bit of a update but the kids still loved it!

nice quiet location , loads of parking spaces. dog friendly.

was no decent secure wifi connection and a poor 5g location so couldn t really access the internet properly

no laundry arranged when i pushed them they took 3 days to finish one bag.

45

place staff are really friendly provided safe parking for our motorbikes

ample parking

served food bur we ventured out to dine as just 1 night so wanted to explore we went to the tow bar and down to cayton bay for sunset beach walk beautiful the accommodation was everything we

lovely food served in the bar and dog friendly

great room, great bar and great food in the restaurant

no full evening menu on monday and tuesday, only smaller bar meals

bar service haphazard and no food service in the evenings not even room

lovely setting, lovely food, great bar area,sx

downside the bar shuts when quiet as early as 10

daily room service a bonus

is ideal, room was lovely and we couldn t hear noises at night, wifi was really good

wifi didnt work, i called up and the receptionist said it was working for him but he would check

room service was easy to order and of a good quality

room service was expensive due to marco pierre whites being attached to the hotel.

the bar/restaurant was nicely appointed & we enjoyed the dinner very much

the way to help and got us into our rooms when we arrived so helped out so much especially with 5 kids in tow

the helpful reception staff, the bar staff and the breakfast waiting staff

room was clean and very comfy, the breakfast was great with loads of choice

excellent location nice hotel early check in

brilliant stay me n the kids loved it staff so friendly room was clean and all ready breakfast was amazing defo be coming

to a quiet car park, plenty of parking, receptionist very helpful and explained everything, room clean and organised

recommend this hotel, the reception is very kind, the breakfast is very rich and good, i felt rested in the bed, it was clean

bed i missed breakfast because i was sooooo comfortable and didn't wake up till 20mins before i had to checkout

staff, late check out, which is fab and breakfast was nice selection and changed regularly

local, cheap, clean, no hassle, early check in

we had to go to the bar to get a pint glass of ice each time

it was nice to have a bar on the premises too

value,clean room with a good shower,excellent bar with local ales and a large gin selection and friendly staff

never received clean towels and wifi on 3rd floor is terrible

couldn't get wifi in room

staff are amazing the young guy behind the bar jamie could not do enough even lent me his coat to walk into town as the weather was so

room, bathroom, wanted to swim but lots of screaming kids, went in jacuzzi but some drunk lads came in causing trouble, so went in steam room liked that

the room was very spacious great views pool and spa amazing

the swimming pool and jacuzzi were

spa,gym and pool facility s great with long opening

get away and just relax, i go on the train, get to the hotel, go in the spa all day then just get room service then go shopping the next day , my perfect

friendly bar staff. we enjoyed our bar snack too!

i expect the cost included the pool and gym which we didn't want

so much a 'not like' as such but i think the bar and restaurant could do with some colour on the walls, it's all white and a bit clinical

would have liked to use more facilities but gym was closed due to covid

breakfast was very goodwarm and tastie.location good the use of the gym a bonus for me

the wifi is free and really good, we didn t lose connection once

funky design, great location wifi not working when followed instructions

free wifi

wifi worked well

wifi wasn't the best

the lounge and bars downstairs were so comfortable and welcoming especially the front bar , so sunny and bright

would definitely return - maybe with the kids and dog next time

the wifi coverage in the breakfast room

- the breakfast and the dinner steaks were delicious - nice selection of libations at both bar areas - excellent location and easy to walk to the shops or to the beachside - the daily

the tv and wifi worked

the website does say free wifi but it is actually 7 quid a day

waited nearly 2 hours for food in the java bar, then got a refund

clean, spacious and in a great location

full wifi available in all areas

can't get a coffee till 12 when bar opens

spa could have been open

i went down to the bar and i had a drink whilst i waited for my friends to arrive the gentleman who was serving our

e sauna was lovely though), and we didnt see any

free wifi and only got half an hour before you had to pay

happy that i requested an early check in but still had to wait til 3

were fabulous so friendly and great with kids place was really clean, spacious and extremely comfortable

i clocked myself at the bar and never moved

en that it was provided with password)

cozy came here with my wife for a break from the kids lol the room was lovely and cozy warm and the bed was amazingly comfortable best night sleep i

we had access to sky tv and there is free wifi, the bathroom was a nice size, only issue was we didn't have shampoo only two shower gels but

the location right on the main promenade is ideal for local bars and restaurants and the beach

booked the hotel with small bar and bistro so we could use these during our stay

state, mahogany furniture, chesterfield chairs, a free standing world globe that had a mini bar inside

fortunatley empty) king size bed and a great view of the harbour

breakfast was tasty

couldnt get wifi

wifi in rrom and the network is very poor in the site, need to go down to the bar to

wifi didn't work in the rooms but did in communal areas

probably ace enjoy that bar was opening 24 hours staff friendly and dogs welcome

after check out we sat in the bar for a bit which is decorated in a lovely sea chic sort of way

we arrived early and so went into the hotel to enquire about parking the lady on reception was very friendly welcoming and in formed us our room was ready so we

drinks in the bar were very reasonable for a hotel

parking is a bit of a pain but as it s on street it s out of the hotels control

the bar had a good mix of drinks and the breakfast was amazing

parking

and wi-fi would be better if you could use it in your room rather than the hotel lounge area as kids couldn't use their tablets/phone's when we went back to have chill time

the see view was perfect. the bar was relaxing

very comfortable bar and lounge areas

great location, really dog friendly , good bar area

quite a walk to the other sides were the arcades and fish shops were, was no activity for the kids in the hotel if weather was not good and the kids had nothing to do in the hotel

wifi was good so small teams meetings were no problem. staff were very courteous and helpful.

i also had room service that was lovely food very hot still all wrapped up and was lovely 5

nee years eve nothing on misrable me and kids was bored

room service was poor and in experienced waiting staff

the hotel bar was fantastic and all the staff throughout were friendly and helpful

breakfast was really good nothing too much trouble, the owners were friendly and couldn't have been

breakfast- good selection and cooked to perfection

plenty of off road parking and wide views across the land

the bar was lovely with a wood burner so homely

only thing was wifi going off and on

where in room 105 right next to bar seating and breakfast tables and all you could hear was table and chairs being moved around

parking places very limited.

car parking & staff. brakfast

delicious fresh breakfast, well presented

excellent breakfast