to a quiet car park, plenty of parking, receptionist very helpful and explained everything, room clean and organised

lots of parking space although busy times may well be different

the room service food was a little bit expensive

the family room was spacious. the pool, gym and leisure well equipped. smashing staff.

gym pool wifi staff

inviting staff sophie in reception & i think it was hannah on the bar ,and the size of the room plenty space for us

plenty of parking and spacious in all areas.

nee years eve nothing on misrable me and kids was bored

room service was poor and in experienced waiting staff

i also had room service that was lovely food very hot still all wrapped up and was lovely 5

kids were running up and down the corridor

was dirty, curtains filthy, carpet dirty, cups dirty, no room service or towel replenishment including tess coffee

location, great parking, amazing food and wine, great breakfast, lovely atmosphere in the pub, rooms comfortable

cooked breakfast a little small for 10 needed a few more things on the plate

bar drinks)

also the bar snacks, drinks, bar area and food were unique and exciting - a lot of thought has been put into

it had a great bar and friendly

superb breakfast , spotlessly clean and pleasant, efficient staff

the breakfast was unexpected by the offerer and served in a purely british atmosphere

the staff are wonderful, the property is central and the bar was full of interesting characters

location, didn t need to use the wifi but wifi is available at this property

very clean and comfortable and in a perfect location best breakfast ever and the perfect omelette would highly recommend this

lovely quite room, had fridge and a fan, breakfast was lovely too, lots of choice.

i very much appreciated the use of the ev charger which took some stress out of the trip for me

manager went out of his way to help find a parking space which he didn't have to do

lovely room. really comfortable bed. excellent breakfast.

particularly the gentleman behind the bar who welcomed us and showed us to our room

dinner drinks, wine with dinner and took a glass of wine to our room but just to note that the bar closes at nine in the evening

the evening meal was excellent and the bar stocked decent beers

was lovely, beautiful dining room and conservative, lively friendly bar an lovely bar staff

the size of the room was great. the food was delicious and plenty of parking.

room well presented and very comfortable ample parking

the bar area and food served was excellent

ie early check in request and rooms upgrade, staff professional and breakfast okay

another evening we ordered room service dinner - fish and chips - it arrived within about 20 minutes, piping hot and delicious

took a while for me to scan the bar code to get room service menu up but ordered

paid wifi only gave me 14mb bandwidth

wi fi gave in during the evening, and could clearly hear the band

o were very good) from the bar underneath

shower, good pressure & temperature contol tea/coffee making facilities comfortable bed ample parking

it can be a bit noisy as there is a bar just downstairs, but other than that, absolutely value for money

lovely staff & easy check in. free parking ! brilliant

the helpful reception staff, the bar staff and the breakfast waiting staff

early check in for free so we didnt have to carry our luggage around and could freshen up before we

room was clean and very comfy, the breakfast was great with loads of choice

everything was excellent. breakfast was great

the bar staff afterwards were really friendly, and the spacious bar area was great for after-show

my room was well laid out, spacious, clean, very comfortable bed, good tv and wifi and had an excellent bathroom and shower

free wifi very welcome

early so got early check in which was fab location great staff was lovely breakfast was good

all was ok ...no complaints at all. didnt have breakfast or any food .

recommend this hotel, the reception is very kind, the breakfast is very rich and good, i felt rested in the bed, it was clean

the gym looked good too and

awful my back and legs are so painful today also just basic tv no dvds or streaming service the wifi wasn't great we were third floor also the door key card wouldn't work it was damaged so i had

everything apart from heating and wifi access

excellent leisure pool and gym. breakfast had good selection.

at the reception desk were cheerful and helpful, the breakfast crew and bar staff were all excellent

warm welcome and great breakfast as always

owner was a complete gentleman and made the best breakfastud83dudce6

was exceptional and great value for money , would highly recommend ud83dudc4c plus there was free parking for my van

was lovely great food friendly staff need to work on the breakfast didn t rate that 1 bit still 9 out of 10

breakfast was exceptional the room was excellent and the people who run it were pleasant and polite

allocated parking good location for walks and bike rides

owners were lovely on the phone and the property was clean and breakfast provided

comfortable huge bed, spacious living area kitchen was really well equipped and breakfast ingredients were plentiful

car parking is easy and the location in th centre of town was good

ulted

lovely garden area at the front, facilities great, kids had a gud stay

little bit crowded need more staff for bar when busy needed another pillow for the bed

polite staff helpfully staff cheap price quality hotel and spa the breakfast is a 5 star quality

kids enjoyed the swimming

you had to walk outside to get to the swimming pool. needed to ask for more towels.

easy on site parking

ll english) was not acceptable

secure onsite parking

plenty of parking spaces and lovely grounds to walk around

fantastic gardens and loadss of parking

the little adjoining bar was lovely, great spot for a pre-dinner drink and to meet friends

would definitely stay again when needed and by then i heard the wine bar next door will be open

staff, room , public spaces, buffet bar is a great idea

breakfast room well stocked.

lovely bar that is part of the hotel

sometimes wifi goes wrong.

parking was ideal and straightforward

got confused where the parking was at first

a couple of things which were the wifi was difficult to connect to and shower too hot cold tap not

reception & bar staff were lovely

we used the huge shared kitchen and then sat outside to enjoy the last of the day's sun

dn't have a key) which was tricky with 2 small kids

in our room

lovely, clean, warm room. fabulous communal kitchen, dining and sitting room.

liked how spacious it was, plenty space, very clean, friendly owner, plenty parking spaces, it s tucked out the way, so very remote, beautiful scenery, everything gets

indoor bar to have a drink

is an old pub in a lovely quiet location with plenty of parking space in the private carpark

lovely outdoor area and plenty of parking

they bent over backwards when i arrived late and the bar had stopped serving food can t thank them enough

parking is easy

friendly and helpful landlady and bar staff

friendly staff, chris behind the bar has a great sense of humor and made us feel at home from the off

would have much preferred to stay in the bar downstairs

nice room good lounge, dining room, well equipped kitchen

breakfast was great in the morning could help yourself to anything in kitchen and plenty to choose from

excellent customer service, great breakfast and plenty of parking

wifi was not available

in the room with 3 beds do not expect a good nights sleep on the single i think its more of a kids bed possibly

value for money, bar staff, landlady and locals very welcoming and friendly

ry annoying with young kids) no en-suite in the family room

not the hotels fault that the kids were noisy but the structure of the hotel made the door banging echo and vibrate through our

staff were lovely and made a fuss of the kids.

with external food in the evening, and the breakfast staff were really friendly with my kids

amazing - shout out to the guy on reception who helped us out no end and was really kind to the kids

with external food in the evening, and the breakfast staff were really friendly with my kids

was perfect, perfect parking facilities, and a bonus to be offered a free breakfast every morning

laundry facilities

had a guest laundry which helped and good kitchenette for making/storing food

we stayed here because of the ev charger

very very convenient if you are travelling with kids

129 really poor wifi reception breakfast - good choice and good service from staff location - ideal for the town

i loved the spa and pool

food was a little over priced for the quality and the whilst the 3 course kids menu was very good value my 3 year old doesn’t need a 3 course meal so it would have been

wifi in the room was not stable, and we were having bad reception and need to reconnect alot of

kids loved the children’s area in the lobby

wifi didn't really work, very weak and intermittent signal

parking available

early check in

a beautiful old building in the heart of york with lovely rooms, excellent facilities

was room only but we ate in the bar (evening meal) great selection on menu, we opted for homemade steak pie, it was huge (+)the staff on reception and the bar were super friendly and welcoming! (+)lovely bar and great food (+) the young ladies in the bar were very very helpful during out stay (+) the location is ideally located for visiting all the sights, and especially the barbican (+) the bar area was busy and the staff