excellent wifi

great hotel plenty of parking cozy if you looking for hotel to relax

plenty of parking space

staff, comfortable room, interesting building and location, easy parking, comfortable lounge

staff friendliness. efficient service at the bar and in restaurant

well laid out and bar and restaurant on site .

a drink at the bar they had 2bottles of cider for £5, i asked if i could buy 2 for the wife and leave one in the

always staff are fantastic, from reception to all bar staff there great and go above and

staff, comfy bed and excellent bar and food prices, suited our required location with good parking facilities

were really really nice from the reception to bar staff to housekeeping

lovely bar with tasty bitters on hand pump

a big shout out to dave the bar manager who was amazing

staff welcoming bar area very comfortable

staff food bar dog friendly all excellent

car park was close and we could access our room from a side entrance without walking through the bar and restaurant

small but we are used to a super king size so it would be meal was excellent value for money the spa and infinity pool were very clean and

the wifi connectiom was poor where we were in the hotel

great staff good breakfast

kids screaming and running around in the bar

30 kids swimming lessons started

the wifi worked well

i don't blame the kids serving although a smile and a hello would not go amiss

apart from a little noise from the bar as we were in a room directly above but all was quiet from around 11pm

clean, friendly, plenty of parking.

bar and warm warm open fire good food and wine for dinner and exceptional breakfast plenty of parking

had to go outdoors to get to the breakfast room

breakfast was very easy as we were leaving early so we had a key for the breakfast room to help

breakfast was pretty basic, similar to a hostel. i'd have appreciated some non-carb options.

they don't do breakfast or food

tea and coffee facilities were excellent and loved the flexible breakfast

key card, location of the restaurant & bar along with the facilities within the hotel such as the gym and pool area

pool and facilities

the bed and spa area

a lovely stay at the hotel and used the bar, gym and swimming which were excellent

pool and jacuzzi maybe needs a bit of maintenance

great size rooms excellent bar and restaurant

stronger wifi needed. bar was small and not particularly welcoming

en after hours

parking and check in

i highly recommend this hotel, its restaurant, bar and event facilities

nice fresh food and bar area was relaxing

rooms were very large and comfortable the bar and restaurant was very nice there was a pool but we didn t use

the sunday lunch was excellent. however room service wasn't open late enough.

room service

room, great service in thr restaurant and room service

room was great, and food was good value - we had room service rather than go to the restaurant

there was a function on the 1st night we were there so the restaurant was closed and no room service available

stay just a shame my teenager couldn t use the bigger pool as she is a competive swimmer but it was adults only

the wifi could be better

had a lovely stay, the hotel is clean, our room was modern, the wifi isnt great and the swimming pool is great

the location, parking and breakfast was all superb

easy parking & dog friendly

a gift of a bowl and sausages on arrival was much appreciated and the plate of sausage for his breakfast was marvellous

fantastic staff very helpful amazing breakfast we tried the bar menu

we had room service for dinner

me and kids went to soccer aid at old trafford

staff are always courteous, room is comfy, food is good onsite parking

good size room breakfast was fantastic

the kids loved the pool also

very good facilities - car parking easy, all staff polite and no hidden extras.

complimentary late check out

room wasn't clean, there was no room service, the water pressure in the shower was to high and the sliding walk to cover the window

limited facilities. no restaurant, bar, room service do to covid.

breakfast was like it was home cooked. staff very friendly.

no breakfast i left early

little touches in the hotel made a real difference - in room flapjacks & sweets, guest kitchen and luxury toiletries

great shower , great bed and lovely use of well stocked kitchen

lounge and bar area very comfortable

was lovely, very clean and the stand along bath made it feel very special as did the temple spa products and robes

there was an honesty bar which felt like a really nice touch and a grab and go breakfast if you had to leave early or in

lovely cooked breakfast, bar food also excellent

the food was amazing, the bar staff and breakfast staff carried on the exceptional service

wifi did not work,shower luke warm and room had dirty cups and hair and kirbygrips in sink, not

breakfast was equally tasty - my wife had smoked salmon on scrambled eggs & i had a full lancashire

lack of information in our room 18 ie breakfast times and wifi info if required

room service was lovely

room service options covered more than the basics

wifi was good, staff were friendly, food was absolutely excellent

access to spa was by going outside, sauna not so hot, jacuzzi broken.

wigan golf club annual dinner very good meal and excellent service from staff in the hotel

friendliness and helpfulness of bar staff and little warm touches like porridge in my room

clean. early check in. great food

we had a few drinks in the bar before going up to our room and the staff were really accommodating

the food was first class both the evening meal and breakfast, the drinks form the bar were excellent and good value for money even a good selection of real ales on my visit in good

room was lovely, the bar and food was excellent along with very friendly staff

room was comfortable and parking was good

the bar was very pleasant

there is a lot of onsite parking too

next to where we needed to be. nice gardens and good parking staff in bar amazing

good / safe parking ,,, nice view food / evening menu was poor

breakfast lovely evening menu pretty limited but actually i think this may be because they are

fabulous staff, who seem to smile all the time, comfy bed, gorgeous gardens, lovely bar and if you are lucky enough to find the sofas in front of the fire free then it’s a wonderful

in fact the service was impeccable throughout the hotel from reception to bar and restaurant staff

returned for our wedding anniversary. lovely showing kids where we got married and reminiscing

amazing place. full of history. brilliant breakfast. loved every minute.

asked for early check in, no issues

great value 4 money! games n colouring 4 kids

on the specific night there were kids running up and down the corridors, i don’t blame the

we had kids on our floor and early in morning they were running up and down corridors which was annoying

would have.liked proper room service - found carrying a tray to my room somewhat.hazardous.

wifi wasn'the that good

paying each time i used the pool and spa didn't make it clear enough at reception

little dated but that s influenced on the price) the bar is well stocked and not over priced even happy happy hour on at set hours the atmosphere is

& i the lady on reception -

very quiet location with excellent bar and good menu

the food was reasonably priced and excellent quality, the bar and restaurant decor was modern and stylish with a touch of the countryside element to

onna sunny afternoon, the garden and bar was buzzing with a great atmosphere and friendly banter from the bar staff

was wonderful, lovely room, decoration of bar areas, staff very attentive, friendly and very hard

our dog was happy staying there for three nights and was welcome in the bar restaurant

bar and restaurant downstairs was lovely too

on site were super friendly and a delight - great parking facilities and super close to town

easy to find and good parking for a van

bed linen and bathroom were clean and comfortable. hotel wifi v quick.

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

the location was good with lots of free parking

breakfast was excellent with plenty of choice. the personal service was excellent.

the full english breakfast was excellent, made to order, and they made smaller versions for the kids

the staff are helpful and friendly, and whilst most hotels have closed their kitchen due to covid, a takeaway, socially distant, and superbly outstanding continental breakfast

very good breakfast (not hot chocolate for the kids, though)

felt very welcome when we arrived. the room was beautiful and spotless. breakfast was delicious

parking easy

too hot no cooked breakfast option no room service although the information suggests there is the decor is obviously expensive and

many other guests bar therefore not open but was early in the year so i m sure later in the year will be busier

no bar in the hotel; not enough towels without having to ask.

that there was no room service

it was nice to have a drink in the bar downstairs with the locals and it was quieter as it was a weekday stay

good location. lovely pub. bar staff friendly. food excellent.

some of the bar staff should learn to smile more

unfortunately we were too late for food but later on enjoyed the bar facilities

one of the staff members offered to charge our phones at the bar when the plugs in our room fused, which was helpful

late check out option was also good

friendly helpful staff. spacious clean room. plenty of parking.

such a beautiful hotel and excellent staff, def value for money and late check out was greatly

we went to preston for a wedding and post even spa at the hotel was amazing

leftover food in hallway from room service