parking lot needs to be paved.

parking lot need to be sealed.

parking lot not paved properly

have liked a little more room for parking for truck and trailer

location to reach memphis for a fair price: parking, highspeed wifi and close to food place

no breakfast, no casino

nice hotel with kids and family. close to downtown and casinos. will be back next year

not too far from downtown, casinos and restaurants nearby

very warm welcome from friendly staff—spotlessly clean hotel, with a good breakfast

the indoor pool!

kitchen had dishes in dishwasher that were dirty, woke to spiders in the tub, room smelled of dirty

delicious breakfast, inside pool for the kids restaurant next door.

my kids had lots of space to move around

the air did not work, the room had a bad smell to it and the wifi was not good

light in parking lot

convenient location, free breakfast and parking, friendly staff.

parking was lacking

ice machine on our floor was broken and the parking lot was in need of a clean up.

front desk staff was wonderful! really enjoyed the laundry room and breakfast.

it was clean and well appointed. i loved the dove products! the breakfast was also good.

breakfast options

lol we did miss the pool which would’ve been great

good breakfast on the go

beautiful, spacious casino. great architecture. spacious modern shower.

clean hotel and casino. well lit.

i didn't win big at the casino, haha.

a unexpected top-notch casino with very helpful motivated happy staff.

the price was great and the casino games+food selection was phenomenal.

no pet fee, margarita mexican restaurant across the road, friendly clerk, clean room.

wifi not available - didn't find out until booking!

couldn't get the wifi working and the others guests were to loud.

the bed is hard and time to be changed out. parking lot is a little dark.

the bed was comfortable the room temperature was perfect and the parking was directly outside of our room

very kind to my dog and a cheap pet fee

was harrased by officers because of other tenants swimming in the pool after hours

beautiful hotel, super clean, lovely, friendly staff, fabulous breakfast buffet' additionally free water, tea, coffee and ice cream novelties, candy-24/7

breakfast bar was amazing

breakfast was skimpy but adequate.

the dogtrack & casino closeby

nothing of interest near us but a big casino with $20 buffet

awkward to access. not much in walking distance except casino. fridge did not work

it was basically next to a busy casino

about a minute from southland casino

price and no pet fee.

was in a sketchy area, even though it was relatively close to the casino

like the location of the hotel being that it is near the casino

i love how close it is to the casino and how many food options are nearby.

casino is down the road

we also travel with pets, and their pet fee is a very reasonable flat rate

i didn't stay for breakfast, it was a nice and comfortable place to rest

didnt like that as a female at night i had to park my uhaul very far from my room but it all worked out

no big deal but there is no other coffee available on site (no breakfast, etc

the breakfast was not very robust.

fresh paint no carpet vinyl flooring

located between two truck stops/parking areas next to an interstate highway

the shower head was nice and i liked that i could park my car directly outside the door

the price was very reasonable especially the pet fee, compared to other hotels in the area

the pet fee was waived for the month.

staff very clean and neat with comfortable bed and i felt safe right off the interstate and quiet breakfast was tasty and the staff restocked as needed and kept it neat

continental breakfast was decent

breakfast served its purpose

was exceptional, enjoyed the evening port, room service was beyond expectations, and the staff was 5 star

the river inn is top notch and marcel who runs the bar is a super professional.

i didn't want to call room service

breakfast included with the room was amazing

we had massages just steps away from the lobby at harbor town spa and the price and services were excellent

my wife and i & our kids loved it!

liked the room and the gym . also thought willie the driver was fantastic.

also no pancakes for kids

enough for kids to do and the price was totally different a lot more once i arrived because i booked through

bathroom could use more lighting and i wish the shuttle provided was not a mini van requiring me to lug a car seat around

that works at the front desk and bar was very nice and helpful

i loved how the seating areas were, games, bar etc

the girl at the counter was also very nice and understanding and graciously granted us a late check out

drinks at the bar a little pricey

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

and they’re dog friendly without a pet feeud83dude2d this is a must for me as i always travel with my pup

from checking our car to drinks in the bar everyone here was wonderful

the gym was a really great added bonus

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

atmosphere was great. friendly front desk, valet and bar tender staff.

good was great and the rooftop bar was wonderful.

the customer service by the staff was exceptional, and the rooftop bar was extraordinary.

not good for people with kids

the hotel is a member of the gym across the road, which has a good selection of equipment and offers classes (at an additional

you get to the gym early otherwise it ain’t happening

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

the bar was a good time

fantastic bar and restaurant

the laundry room soap vending machine was empty and the front desk didn’t have any

was all brick and pretty quiet, even though they had a bar with some nightlife

welcoming when traveling with pets

hotel charged $100 pet fee without informing me

outrageous pet fee not disclosed until the final bill.

the pet fee is 100…very high but they include a lux tote bag with toys and a food water bowl…super

they even waived the pet fee and gave my dog a lovely bowl and mat

than a 10-minute walk to any of the local downtown attractions after having a drink at the hotel bar :)

room service and cleanliness was below standard

two nights did not receive room service

room service did not clean the room

lack of room service changing towels etc

i especially loved that they had a place for the kids to hang out and play games

no pool or gym

bare minimal gym

breakfast was ali little disappointed

comfy bed. friendly staff. pretty hotel. located downtown. onsite gym.

it had a little bar down in the lobby area

nothing they could do about it they eventually after me complaining about it gave me $30 towards room service breakfast

bad room service hours if your coming back from the game

like the location and the opportunity to get an early check in & receive additional keys was definitely a

room service cut off at 10 pm - right when we got back to the room after the game

bar was closed and there was no room service

bathroom entrance doors are sliding doors with no locks we have kids and it not only safe but was dangerously

less variety in the bar for cold beers.

the also have a nice bar attached to the hotel

tan in the kitchen the lady's in the bar after my game the guys there everyone's was excellent they went over and beyond thank you all

the fitness room and pool were good and clean with plenty of towels

no. pet fee

laundry facility across the road to do our washing, clean facilities and accessible by public

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

also no coffee and no laundry

was no late check out

needed turkey substitutions for breakfast.

the breakfast was amazing

it was parked in front of the hotel, 4 pm, bright day, next to the pool and a highly traveled street

from jeff, the morning manager, who stopped by everyone's breakfast table to chat, to maxine, the helpful and efficient afternoon/evening front desk

the swimming pool was out of service for my entire stay at 90 plus degrees

we went to the rooftop bar one evening and it was obviously popular, but also very fun

rooftop bar is a great place to grab a drink

our room was right under the bar and the sound of chairs moving was very loud.

no access to the bar on the roof no pool allow other vehicles to park

they were able to accommodate an early check in

rough area, outdated room, low quality tv and wifi

wifi was not working well.

the wifi was not strong at all

also the parking lot is locked which makes me feel a lot safer here

i couldn't get wifi for my son's tablet nor my phone...

room clean two pools gym breakfast buffet free shuttle service from the hotel to graceland tour

didn't like that we could t do our laundry

laundry room dirty need attention you go to was but washer and dryer need some attention with

excellent value, great staff, clean room and great facilities, coffee machine in the room and a gym available

checking staff was great, comfortable bed, breakfast, security, and gym

close to the airport and airport shuttle

pool was working and

great shuttle service

i was not able to request two beds for my kids and i was very upset and i won't use your service again

food wasn’t great, advertised that there was happy hour but when we went to the bar they said they weren’t doing

please reopen the lobby for breakfast. i miss that.

good breakfast, clean, cool pool and great location for graceland.

secure. accommodated request for early check in

location perfect for gracelands. breakfast very good. clean quiet comfortable room

no elevator and not much of a breakfast selection

pool and gym out of use

i like the bed. i loved the pillows. i loved the pool also the breakfast

to get in the spa and it was all concreted in, then the next morning i went to workout in the gym and it was out of order

closed for covid but not gym

no laundry detergent available at front desk. 3rd day towel service but default.

not alot for breakfast, no laundry

that they didn’t have a laundry room

patrons hung wet laundry on stairway railings.

no laundry facility

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

pet friendly, but no where does it state pet fee

pet friendly, but no where does it state pet fee

breakfast was the bedroom was neat clean and comfortable towels professional staff members quiet

cleanliness and breakfast

the service the pool also the breakfast was excellent the rooms are clean bed are comfortable

nicely remodeled space. good breakfast and super friendly staff.

location was great, continental breakfast was great and lots of selections , it’s gate controlled so cars are safe, and staff was

gym is nice and big with weights hotel has a pool but no jacuzzi

pool

speaking of dogs, they are pet friendly and they charge a $40 refundable pet fee at check-in

i like the no pet fee and inexpensive rates.

laundry room

next day i found no ice machine, vending machines didn’t work but items in them, laundry was locked up, roach on ac later tiny one was on tv screen another bathroom

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

wifi didn't work at all - if it did, would have given the location a solid 8

didn't even want to try the breakfast in fear of getting food poisoning

as a dog owner and my prior experience as an rv park manager, i know that dealing with irresponsible dog owners and pet

i went to work and forgot to tell them i didn't want room service while i was gone

ud83eudd22 they provide you with the password for the free wifi yet if your room is more than a couple rooms away from wherever the router is, you get no

pets stay free, honestly that's how they got us, since some places charge $75 for a pet to stay

it was in a sketchy area. “breakfast” was coffee and a packet of oreos!!

website said they offer breakfast and they do not

breakfast offering was horrible

continental breakfast was disappointing.

the breakfast wasnt good