utside on the water or by the pool) are fun and convenient

staff on check in free bottle of wine early check in to our 2nd booking

i brought caviar to my room for new years eve and room service brought me all of the condiments ( chopped onion, egg whites and yolks, etc (+)from the valet to the front desk, concierge to room service, the staff was exceptional. (+) it has room service and the pool and jacuzzi are open (*) eating out on the patio or having room services was delicious (*) my sons said room service was awesome (-) two out of the three room service meals i had went straight into the (+)did not like that you have no food room service late hours (+)room service breakfast was delicious and waited only 30 minutes each time (-)the room service menu could use an update!! hardly any options. (-)breakfast room service was extortionate at $80 for 2 people! and it wasn't even that great.

as a country, the staff here made our stay as comfortable as possible & we were able to enjoy the pool as well as food & drinks to go

wifi was hit and miss in pool area.

had early golf match this am

the kids loved the pool and waterslide

room service food was better

i really liked my room because it had a table & chairs facing the golf course very beautiful

breakfast should be included.

large swimming pool / jacuzzi area that is very pleasant

the hot tub and pool!

spa opens at 10 which is too late. no access to steam room until 10.

spa is great. massage service is incredibly great! all the facilities and stuff - perfect.

everyone is very nice and the pool and jacuzzi was amazing definitely the best hotel around the location

great service, beautiful rooms, nice gym & fun pool.

no room service for food

no bar fridge in the room therefore we could not have a cold drink

room service from the italian restaurant was fantastic and fast

location was great we didn't have breakfast there

there is a small warm pool on a deck overlooking the ocean and a tiny hot tub, both clean and very nice to visit

the pool was extremely dirty and i had to clean it myself.

pool closed too early.

the pool is clean.

vending & laundry room for guest is kinda cool

laundry room is up and running and ice was plentiful

no pet fee or parking fees while still being budget friendly

eventually he said ok come to the desk where i found out there's a $15 pet fee, which isn't much but still would have been nice to know before

i needed a first floor or close to elevator there was no elevator access turn off the dog the pet fee it was $15 but it wasn't disclose disclose and deposit was either show my total came out to

are placed in a pet area if you have a pet

daily pet fee maids stingy with supplies breakfast not good

honestly $150 pet fee for a place like this is insulting.

$150 pet fee seems really high

pet friendly but too expensive to add a pet! you could buy another room for the pet fee!

$7 for a bottle of water. tip go to the gym and refill for free.

my room reservation was for 2 adults and 2 kids

room kitchen and refrigerator with full freezer, a non-smoking hotel, and pet-friendly

love the kitchen with stove, microwave, and refrigerator.

it had a kitchen

other patrons dirty laundry by our beds was not discounted our put in another i have stayed here many a times this was

free breakfast. kitchen. location.

pool could have been a bigger and something more for the kids

good tv with great channels and on demand movies for the kids

location - close to the south coast plaza, valet parking and the gym/pool.

nice room and lobby and pool

we really feel the food in the bar is overpriced for what you have to offer

spent two nights , all day at the pool

after the long deive, the kids loved being able to get outside and swim and have some fun

relax by the pool, enjoy firepits, bar and friendly staff! i will be back soon!

was clean, the workers are friendly and the best part was the huge heated outdoor pool and hot tub

i booked this hotel for my daughters and there kids so we could have a day at the beach on mother's

aren t doing room service at the moment because of covid, and the ac doesn t get too

kids said the sofa bed was uncomfortable

kept saying i don’t know where the fire is or if it’s a false alarm in front of my three kids

the pool was nice

it was a suit with living room and bedroom, wet bar and balcony overlooking the pool

no free breakfast for the cost

staff at pool areas, i saw at least 4-5 servers at pool area & i was never approached or asked if i needed

spa and gym: the spa services were fantastic, with friendly staff providing excellent treatments, albeit at

rooms, pools

everyone at the water table bar and restaurant also made our dinner very delightful

i liked the ice machine location on each floor and also the location for the gym and pool

the kids loved the waffels

no laundry service

pool was small but afforded a touch up tan and a couple hours to relax

due to city ordinances the bar closes at 10

hot tub was cold and there was lots of little kids playing in. it could not relax.

quiet pool was good for me as i am older and did not need a lot of noise and kids

family friendly hotel with great facilities, kids loved slides and hot tubs

the room service attendants to the restaurant servers and front desk, they all made us feel welcome and

restaurant needed more staff and water slide needed to be open longer with the amount of kids present

had a quick stay in town and had family over and ordered room service- food was delish and service was prompt

spent most of our time at the pool

room service is a little pricey but very tastey.

no chairs left by the pool massive families with tons of young kids everywhere

pool was great , the view of the ocean was breath taking , room and bed and amenities were

no actually lobby. or breakfast

great location. friendly staff. nice bar on site.

shuttle got to the airport very much on time for the first flight of the morning, which i was on

chairs, clean floors) - quiet, especially considering proximity to the airport - peloton in the fitness

bed, fitness center, bathroom, overall cleanliness oft the rooom

hotel, loved the spacious room, very clean and updated room and hotel all together, pool was nice, and breakfast was amazing

the room was quiet and the breakfast was hot and amazing'

breakfast was the best the pool was awesome the room keeping did a wonderful job with having kids

lots of rowdy guest with kids just running around the facility the pool was awful our microwave was missing the plate inside

com listing said a cot and airport shuttle were available

the location and the free shuttle that gets you to and from the airport

that was decent but what made it worse was we were right next to a family who was upsetting there kids , laughing at them and making them cry at

room service not good

without daily room service, i had to call front desk to get everything

also they didn't have enough cookies stocked up for the kids

very new hotel, very conformable, breakfast is good, employees are very friendly

spacious rooms, comfy bed, good value for money, decent breakfast

lobby,bar,breakfast,cleanliness,rooftop pool

lobby,bar,breakfast,cleanliness,rooftop pool

the staff was friendly and nice, breakfast was really good and we could enjoy spending time at the lobby and lounge as well

room layout, traffic, breakfast.

very easy to check in and pleasant visit. good hot breakfast buffet, lots to choose from.

pool was not warm and some walls needed touch ups but i gathered that was in progress

pool hours but i understand

friendly staff, cleanliness of the breakfast room and rooms

i liked that the kitchen had plates, cups, pots, and pans

large room, kitchen, location, the breakfast

swimming pool, big room, breakfast

location, size, amenities, pool, basketball court, dog friendly

group partying all night long right outside my room by the grill, the kids were wild, definitely not for adults

the pool is really nice and the gym is huge

loved early check in

they stuck me between a family with 2 screaming kids on one side and 18 year old soccer players on the other )

no restaurant or pool yet

were very friendly and accommodating, was able to gain early check in which is wonderful after such a long flight

very clean. attentive staff. great breakfast and evening socials. we will definitely be back!

shuttle not available until 9am to the airport

room is large with a kitchen and plenty of space for three

great customer service, clean hotel and spacious clean rooms, great breakfast, and heated pool.

bed soft and comfy shower spacious room spacious liked the kitchen liked breakfast

the prompt service whether at the pool, spa or needing directions.

nice property with ocean view and golf course

their pool is amazing and it’s heated so you can swim all day

the prompt service whether at the pool, spa or needing directions.

great location, room, pool, service, ocean and golf course views!

room service poke nachos were the bomb that was the highlight of the entire trip was poke nachos

w clean towels, trash cans empty etc) while we were out

was expecting room service

i did like the breakfast

cked) asked for two rooms no reservation for the

they offered an early check in.

an early shuttle service (5:30 am) would be convenient to make the early flights at the airport

i came in earlier than expected and was given an early check in

man sleeping in the gym

breakfast was excellent, great variety to choose from

the hotel offers a shuttle to and from jobn wayne airport

very good breakfast and

the breakfast was amazing

no breakfast on weekdays

breakfast in the morning was great to have a lot to choose from

the beds and the breakfast is quite ok!

planes going overhead get somewhat loud if you're trying to have a conversation by the pool or spa

the laundry room didn't work.

expensive laundry

pool/spa close too early!!

to everyone to stay there cause it was super nice people, the receptionist was so nice and the pool clean and

loved having a nice clean kitchenette and the room was very clean

free laundry

they’re was free laundry and a gym, i like how it had a homey setup to it

nice having laundry facilities too

free on-site laundry facilities were great!!

somebody was working on thier car in the parking lot and even had the bumper off and a couple other parts laying on the lawn

free parking too

parking is a little tight

the pool was alright

pool was closed due to the health department

vending machine and early check in

laundry room had no coin change machine and front desk was unable to change coin either.

well as per usual laundry facilities, pool and vending machines

pizza joint and laundry mat across the street were both a ++ for me

they have laundry facilities on site

variey of the breakfast

i did like the kitchen, conjoining rooms and the shower essentials

we've stayed here now for 4 notes and the breakfast is amazing and free the kitchenettes are lovely and the staff so great

all the hotel staffs was exceptional! great value,location,clean and completely breakfast.

awesome size, loved the kitchenette, breakfast was yummy and the firework view was a huge surprise

to business meetings, the check in time at 3pm with no option for early check in created problems for my business

the late check out