my kids got stuck in lift and it really scared them. showers were not hot, very lukewarm.

on this occasion i didn't use the gym but will certainly use it when i stay here again in the future

free wifi, free swimming pool

of the young bar staff didn t really know what he was doing but i did get the drink replaced by another member

car collecting us received a parking ticket

facilities were good, bar food was nice & the waffle maker for breakfast was excellent!

nice place to stay with a pretty good breakfast. the staff very friendly and helpful.

great location great hotel great breakfast included

free wifi was good strength

staff were lovely breakfast was good. hotel was light, clean and modern looking.

going from the reception to the bar there is a dip in floor levels at one point

we ate in the bar

ere is also a restaurent), we had the burger, which came with

location for my needs and staff where so helpful, food was excellent and bar fully

but please don t forget about the hotel guests when your shutting down the bar because wedding guests couldn t stay in their place

) bar food excellent and really friendly with dog

thought there would be dedicated parking but it was on street

downside for us was the absence of a private car park for this place, however there was on street parking available

excellent service bar staff are very friendly very helpful very good value for money

above it was too hard to understand staff and their priority was the bar clientele

nice staff, very clean, coffee and tee in the room, nice breakfast buffet that the kids enjoyed a lot

hotel very clean, nice bar area and breakfast. easy to find and simple parking.

i couldn't access the free wifi on my phone, but my partner could on his

breakfast was fantastic and the kids loved it

great free parking, great free breakfast, good beer prices, everything new and clean, free wifi.

own parking space

private parking, restaurant on site and friendly staff

lovely breakfast

was very friendly the food was excellent and had a good bar good sized car park extremely good value for

there was ample parking and staff where

e english breakfast) the matress

street parking, great breakfast, friendly helpful staff and situated in the heart of the town

er and old smoke in the wood) 2-the last day they forgot about my request

ft) 6- the lady that helped me with the

2- authenticity of the inn 3- the room

the noise from the bar below didn't bother us; it was kate when we arrived back from family

great room size, plenty of parking out the front

clean warm friendly place ideal for work location free parking good food good beers

latin was great and the staff were very friendly. good a amount of free parking too.

great hotel, safe van parking, would stay again if in the area

breakfast was fine cuisine freshly cooked hotel is easy to find at the side of the road very

easy parking outside the pub too

we had dinner there too, which was delicious and the bar

only currently doing continental breakfast, but we found that out beforehand, would definitely stay here again

well equipped rooms great breakfast

great bar and waiting staff

emma is extremely welcoming and the staff are brilliant, jack the bar manager is charming and friendly and the chefs are brilliant

staff were friendly, there was plenty of parking and getting around was no issue

have breakfast as have to be away by 8am rooms excellent fluffy towels quality fresh milk free parking 10 mins from rutland water loved this place well done everyone involved

parking was initially a bit tricky but that s due to the time we arrived - which coincided with a

excellent location with parking good service lovely rooms

couldn t access wifi kept asking for a password

ey had a small breakfast waiting for an 03:30am departure), wifi worked, nice courtyard, good bar, and restaurants

good food too and free, secure parking

breakfast and dinner were excellent

car parking very good, right by the hote and ample

very convenient free parking and located in a central position in market harborough

free parking and luxury toiletries and a great

good wifi

clean room and room service

spacious room, good breakfast, good wifi, good bed

good parking

the fact it was all decorated for christmas and had a lovely real fire burning in the bar making it feel super

staff, beautiful nature around hotel,kids enjoyed playground and animals

bbits, squirrels, birds)

excellent location & the food was nice. nice outdoor play area for kids

premises, gardens and open bar area where lovely to sit out in

wifi was a major issue. wasn't able to use laptop for work purposes.

food, nice inside and outside bar in lovely kept garden environment

parking spaces are plentiful, which given the location is essential

the outdoor bar area was great especially as we had lovely sunny weather in the evening

room smellt, no daily room service

great bar area and breakfast was very efficient

the breakfast staff were really lovely, so friendly

the full english was exellent with cereal, fruit and toast as well as nthe cooked breakfast

parking is easy, breakfast and dinner are great

parking at the rear for hotel guests

staff, nice rooms, excellent location, free parking, query dealt with in a speedy fashion, customer service excellent

is not up and running all public areas being refurbished no bar no restaurant had to go to cash point to pay which was not acceptable as me and my husband just

it is a really nice hotel and the bar and restaurant looked great

it provided free parking

the breakfast was very good overall high standards a very pleasant mini

we enjoyed the leisure facilities really great pool, kids enjoyed crazy golf course

location rooms super comfortable with every amenity you need and more we stayed for dinner and breakfast and the food and service was

breakfast selection was good, and for a buffet hot.

evening meal ,breakfast ,coffee and later after we had checked out, lunch after a game of crazy golf

friendly staff the bed and delicious breakfast

central location, great breakfast and rooms are very clean

breakfast was excellent and lamming deserves a mention as he is very friendly and helpful and works

location in the town centre - with parking

the food was excellent, and the breakfast was served by the most friendly sweet man.

period property, heated outside pool and lounge area, relaxing courtyard, and nice bar and restaurant

extensive grounds and parking, ev charger on site

our children enjoyed themselves too as the wifi was good

staff very friendly and helpful re helping with town maps and car parking

we did not use the spa facilities on this occasion

full of history amazing breakfast fabulous shower comfortable bed

loved the instant warm welcome, especially from the girls serving behind the bar who are a credit to the hotel

far too often the staff delivered a dish to a guest but returned empty handed to the kitchen despite cluttered, empty tables

the food in the bar was very nice

nothing in the welcome pack about the gym or signage for it

the place, but the wifi was poor in room 18 , and the shower was rubbish , it had no power, i ran a bath instead, that

wifi poor at the time bt issues

good off road parking

ev charger on site

at side of a1, plenty of parking, good dinner and breakfast,staff all vefy helpful and friendly, dog friendly rooms

the bar area was cosy with the log fire too

a pleasant room, spacious bathroom, good wifi, warm welcome on reception.

we had dinner and breakfast, both excellent

lovely staff and breakfast was great, nothing too much trouble

not huge problems at all but no tv channels available and wifi was poor.

staff service, room, room service, bathroom etc

parking was convenient

greta location, lovely feed. really nice bar and outside are and great staff. all round 10/10

parking just down road

great the room was lovely and clean the shower was wonderful the breakfast was excellent good car parking good idea to have coffee bag's in the room excellent

very attentive staff extremely clean excellent room service and great food

the day after a busy time visiting the richly diverse local independent shops, we could just call room service for their delicious fortnum & mason brand pot of tea for two

the reception staff were extremely friendly and helpful, as were the dining room and bar staff

have tea and coffee making facilities in the room, though of course these were available through room service

had room service as my wife was ill so unfortunately it was a meal for but will have to say the food

the bar was full of happy people,

room service

wifi and water pressure good on the second floor

the family room was excellent with the kids sleeping in a separate area with their own beds

wifi did t work in top room but not a problem

hopefully they will do this more parking plentiful location and site is beautiful friendly staff etc tea and coffee - basic but at

off a1, choice of food outlets at service station, ground for walking pets around hotel, decent bar price

parking, room, bed, shower, wide variety of food next door.

i was not happy for the kids to be woken up

staff was very approachable. sofa bed was suitable for my kids

i do have kids but next doors were making noise past midnight

huge parking lot and great accessibility

early check in, quite location, honoured my room requests/requirements

parking and wifi made stay better at a very busy time working away

it has it's own bar and food is served 24 hrs

bar and especially the breakfast was fantastic and staff were

things , rhe room, lounge area the pool steams room jacuzzi not to talk about the gym which i love very much

everything, great location, lovely room, nice bar and friendly staff, nice breakfast

also, i don't expect to have to pay extra for wifi when i book a hotel room, i expect it to be included

room was clean and comfortable. room service was very good

was very clean and comfortable well worth the money the spa was amazing me and my partner will be coming back

plenty of secure parking - very important as a motorcyclist!

the room opened directly to the parking lot, which was fine in good weather, but could have been an issue in bad weather

big parking at the back

only minor gripe was the wifi was so slow in my room it was almost unusable

ample safe parking

seating area in bar to meet friends

also had a full english breakfast

the bar had a log burner which was really welcome after a walk

ich was included in the price) this was also excellent

room and facilities. breakfast

parking was outside the door

i stay regularly with my grandson who loves the pool and that he gets to swim late at weekends

the wifi is fast

location, loved the gymnasium and other spa facilities

the pool and spa were dark and old.

of parking, very good value for money including a great breakfast in the morning and well - equipped

lovely room, comfy beds, great wet room. appreciated coffee machine etc. great for parking.

insecure wifi

we also appreciated the spacious parking and private access to the rooms

parking and very welcoming staff

location, parking were very good

the swimming pool and spa areas could do with a refresh as they are starting to look a little grubby and worn

wifi was very poor in the rooms

bit dated, went to use the pool but was told i probably wouldn't want to go in as it was full of kids so didn't get to use those

breakfast buffet was one of the best will have had and the lunch was very enjoyable , the staff

only two disabled parking spaces.

nice customer service and breakfast

lovely breakfast and friendly staff

value for money as didn t expect breakfast and that was provided in the cost

friendly staff ensured we could access breakfast in time for an early start

the breakfast is lovely

i like the location is close to shops and town is just few minutes away nice parking space

parking was very easy behind the lodge and it was an quick walk into town

fantastic, staff friendly, parking can get busy, rooms recently refurbished

the parking was very convenient and so was the location being close to town

parking, size of room was smallish

wasn’t overly important to me but might of been of you had kids etc to

and cheery and not bland - nice touches to personalise lounge , dining and communal areas breakfast excellent - from full english to continental , fresh juices and water with

clean, comfortable room. good wifi and air conditioning..

had 3 different rooms the all smelt an we had late check out an had ppl come in our room asking us to leave with was not

location, loads of parking, friendly staff, good wifi, large comfortable bed

the door doesn’t open with ease and is a struggle for senior and kids alike

the bar and restaurant area was nice and breakfast was a buffet with lots of options

not to like, staff were excellent, we had our old dog with us and they made her very welcome, bar staff were excellent

withs kids no worries, when kids shouting

requested late check out due to our 2 small kids but hotel didn't allowed us that

location with free parking

free wifi and all day dining

reception staff were very friendly and accommodating.for late check out.

there was plenty of parking

was quick and easy access to the room also had room service which was so nice and quick beds very comfortable air con is a plus and quick and easy

the location and the all-you-can-eat breakfast

breakfast was really good

d it was down momentarily on christmas day)

breakfast in bed would have been great

the reception, kitchen staff, cleaning staff, cleanliness of rooms, wifi, and breakfast!