great location, no pet fee, parking available next door for only $10/day.

disappointed when we found out the pool wasn’t open and they weren’t serving food, but under the circumstances with covid i

a lot of kids running around

the gym needs a little more throughout the brand

pool, gym, and court yard were all on the same floor & close to each other

chlorine in the pool was a but harsh

the staff was very friendly and they did a great job keeping up with the huge crowd at breakfast

and the tiny gym had all the necessities to have a good workout

the pool and bar not being open.

free snacks & bar in the evening, wonderful, hot breakfast in the a

reasonable pet fee and room rates

no laundry bag in room

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

i came to the thinking that pool was open so had to disappoint my kids

kids playing football in hallway doors slamming

i came to the thinking that pool was open so had to disappoint my kids

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

location was good .. breakfast was great lots of choices .. staff were very friendly ..

surprised you had to pay for parking and no included breakfast service.

also, no room service if you are staying more than 1 night

inside pool

paid for breakfast, should have went to waffle house or mcdonald’s they are both located across the street

location, front desk was awesome, breakfast was great. superior valet.

the breakfast.

the price, i feel there should have been a complimentary breakfast included in the room rate

breakfast was very good but cost extra.

early check in friendly staff

friendly and helpful staff, which included the valet, front desk, bar tenders

in room breakfast could have a little more selection

room, breakfast

roof deck, staff lobby bar bartender all amazing.

the rooftop bar didn t disappoint as it was a wonderful evening to enjoy the skyline of cincinnati and a few

the rooftop bar steals the show and is highly recommended for adults that need a night out alone

the rooftop bar is spectacular! it was nice to relax in the evening.

the room was cozy and loved the kitchen will definitely be a return customer

reakfast was outstanding

the phelps bar was closed!

gym needs upgrade

man who was cooking our breakfast was incredibly rude - seriously, my adult daughter was so afraid of his attitude toward

our concert we all came back and sat at the bar and then we moved to the lobby

breakfast was delicious. great choices for menu.

staff was very friendly and woman working inthe hotel bar was extremely friendly and inviting

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

unfortunately, the family next to us had several kids that were allowed to run wild,yelling,screaming and ruined the experience

the gym and restaurant inside the hotel.

the room service lady you said that we 'smelled like pizza'

opted for the bigger room as we had 3 adults and 2 small kids

great value for the location. continental breakfast was very nice!

everything from the rooms to breakfast. they always do a great job.

delicious breakfast and great location

the morning for breakfast was outstanding

only thing i did not like was that we missed the breakfast

the location was amazing, breakfast was top notch and i got a really good deal price wise.

it wasn't even an early check in, it was 6:45 in the evening

suite features for kitchen use to whip up snacks and meal on a rainy night in cincinnati

hotel was very clean, staff was friendly, breakfast was great and valets were on point

garbage disposal didn't work so kitchen sink would back up when running water or using garbage

i also like that there is a laundry facility on the premises

the guest laundry room was ran down and looked dirty

were very polite room service was there every morning to change out laundry and clean the room they were helpful with any questions i had in the front

no shower gels provided, only a tiny bar of soap to use at sink and shower

it said you could order room service which you could not

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice and the gym look very up to

pool was clean

the bar area for getting together with family after our event.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout

bed was comfortable. breakfast was good. location excellent for our purpose.

i liked the comfort of the room, the quality of the gym and the service of the staff.

i didn’t use fitness room but i used the pool

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

as kid friendly, while the kids love all the fun details as much as we do, there are a lot of party aged kids and the walls

my kids enjoyed the free pool table in the lobby.

staff was very helpful, especially african american female working at the bar in the evening!

food and bar closed at 11 and there is nothing nearby

the gym was nice and had peloton bikes

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

gym, adequate swimming pool, just barely long enough to swim laps and get in a workout

expensive. pool closed. no hot breakfast.

very nice layout. well thought out. very clean nice breakfast. will definitely stay there again.

the rooms are large, comfortable, and have plenty of conveniences, like the near-full-size kitchen, great desk/work area, plentiful shelves and drawers, and even well-placed hooks

pool a little small but fun. wifi didn't work well in our room.

but the downside was the pool was too cold

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was on the small side and was a max depth of 4 feet deep

the pool was too cold

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

travel with our dogs and appreciate no additional pet fee

zero pet fee

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

the breakfast.

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

the shower was amazing! great water pressure. very clean, ceiling fan, kitchen.

the location, the staff, breakfast & the room

full kitchen was convenient and well stocked

equipped kitchen! full size refrigerator

the kitchenette was nice - full size refrigerator, microwave, dishwasher

pool was busy with families

staff, breakfast,location,parking. room layout is great.

very clean nice breakfast bar

rooms are very nice and clean. great breakfast as well.

breakfast options were more than adequate for this type of facility

good staff and it was clean . guest laundry

the staff was exceptional. from front desk to room service, everyone was kind and attentive.

they closed the kitchen without notice on one evening and also stopped room service

loved the free parking

stayed there and there was a dog barking next door all night i called room service and they did

nothing was wrong with our stay. the parking garage was different but still good!!

the whole night kids were running down the hall and people need to keep better watch of their childern

kids running upstairs,could hear everything

room was clean and comfortable the breakfast was hot and tasted good the staff was very helpful and

noisy in the hallway with kids running around.

i wish they could have served breakfast.

clean, comfortable accommodations and friendly staff. pet friendly with reasonable pet fee.

bought our 8 wk old puppy with us and paid a $15 pet fee

pet friendly and the pet fee is very reasonable

it was very convenient for our trips to the idlewild disc golf tournament

laundry room was feet away

hotel was not able to provide kitchen items in the night so we had to wait until morning to eat

the kitchen was the nice. the bathroom was great. and i liked the tables so we are able to work.

improve breakfast options

full service kitchen in my room

didn't think much of the breakfast, but i am not a breakfast person anyway i found it to be very quiet considering how close

the pool was closed after i asked them a couple of days prior to coming to the hotel and they said it

the bar. pool. and the rooms are very nice.

great room, comfy bed, good location and a shuttle to the airport that runs every 30 minutes.

wish the bar stayed open until either 1am or 2am

it was very well kept despite the restaurant and bar being renovated.

service was nice .room clean good parking .breakfast good for on the go!

is a truck driver, and the manager was helpful in showing him where to park his 18 wheeler

location and shuttle to airport. nice, clean, comfortable room. friendly staff.

lowest cost long-term car parking, with reliable airport shuttle

we were told that breakfast was from 6-9am

pool hrs

vending machines not overpriced, breakfast was great, pool was clean and well maintained

breakfast gave some variety--only hard boiled eggs

breakfast was waffles and muffins.... everything was fine... location, cleanliness, value

the pool was nice and we had waffles for breakfast

clean & close to casino

clean, the breakfast was good

the breakfast was great

wish the breakfast would have been more than just self serve

breakfast was good, location good for what we had planned to do.

nice & clean. shuttle to the airport.

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

breakfast—omelette were awful and needed better breads and healthier cereals

suite had the best kitchen layout with sophisticated storage system

the breakfast was great and well organized. the pool was nice and clean. location was great.

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

nice to have a working kitchen.

i love having a spacious kitchen

everything was clean and we really liked the kitchen

very clean close to attractions personalized kitchen good value for the money

continental breakfast was certainly adequate

the grandson's enjoyed the pool.

a baseball tournament and were looking for a hotel close to the field with a good breakfast and a pool for the boys to swim

breakfast was excellant with good variety each day.

the breakfast was good and i liked the location because i did not rent a car and was still able to walk

they are pet friendly

the pool. and definitely the heart shaped room we had

the pool and the heart shaped spa tub in the room

was different themes of the room, there was an inside pool, & hot tun & arcade room in the pool & there was a jacuzzi in the hotel room

everything, good experience, love my spa in my room aswell.

not a lot of parking out front

pool was cool, parking lot lights to bright into room, no free breakfast.

staff was great with helping me access wifi on both my phone and ipad

easy parking as

pool and other facilities were nice as well

the breakfast needed a little help.

the night was quiet in the morning there was breakfast hot coffee, i would definitely check in this hotel if i were you

the fitness center was a nice touch, and i was able to get an early morning work out in.

breakfast was awesome i really would like to recommend this hotel to other travelers

room is great, free breakfast every morning!!

no breakfast because of covid decent daily price stupid pet

the parking, laundry and staff

i'm so thankful ur employees ok my service dog to stay here no pet fee

clean, quiet. variety of foods for breakfast.

i was only there overnight for a few hours and did not eat breakfast.

staaff member from the front desk, housekeeping, breakfast staff was so pleasant

room was next to laundry room with cursing employees entering my room without knocking

the staff was friendly and helpful. it was clean great breakfast.

the room we were given was next to the laundry room and the staff was doing laundry all night

wasn't even shut when we got to our door and the lights qouldnt come on i had 3 small kids in tow and did not feel safe

roaches by the food at breakfast

breakfast was good and staff was nice

the gym and pool area was warm and clean

breakfast breads were not restocked often, especially on sat

very nice clean hotel. breakfast was great. loved the outdoor seating area.

we were a larger group with lots of kids and the hotel staff was so friendly and kind to us all

plenty of restaurants and shopping center 20 min from newport aquarium and cincinnati zoo kids had a blast in the