and we had the pool to ourselves for an hour is awesome

ev charger is chargepoint, on the opposite side of the building from the lobby entrance

breakfast was great. something different each day.

breakfast was excellent.

laundry bonus

everything, the swimming pool, room, the breakfast. the best part was the staff helpfulness

the staff accommodated my need of an early check in

very clean and friendly staff. really like the pool hours and breakfast was very good.

i like that the pool uses salt water for cleaning than chlorine and the pool time is till midnight unlike most

great place to come with kids

first one to have hot tub and sauna and gym

gym was good

the gym wasn’t open until 10

break fast is good and we enjoy the spa and sauna

everything. breakfast was fantastic

location, comfortable beds, staff and very clean. reasonable pet fee and gift pack for pet

closed for reno s that s why we booked it for the kids

workout facility, convenient location, lots of parking....even got a free upgrade:)

could have cleaned snow from parking lot

laundry facilities onsite was a plus

bar was nice, room well organized, bathroom extra clean front desk guy working at aug 15 at 6 pm

it has a swimming pool, thus my family enjoy the time

we could get up early and let the kids sleep in

not enough parking. lot was full.

kids under 12 years old eat free breakfast. staff immediately replaced a non working microwave.

breakfast was really good

comfy room, great temp control, all amenities needed were in the room , had a great dinner and breakfast each

big room, good gym facilities, nice dinner snacks in the rock restaurant

it was during covid so it was very quiet, but that made it even better. room service was great.

the room was clean and spacious; the free breakfast was excellent.

the pool and breakfast

breakfast is included and accessible to downtown

excellent continental breakfast, especially coffee

there was a gym and washing machines downstairs however we didn't use

guest laundry a bonus

great room, clean and comfortable. great complimentary breakfast.

really pretty, kind staff, so comfortable and clean, awesome continental breakfast

the variety of breakfast a bit limited but never a big issue

the 24h gym and the hotel bikes to go discover calgary on your own are a plus

rooftop restaurant and bar with fabulous views

found the pet fee of $50 to be high, considering i have a 2 1/2 pound dog

dollar pet charge for nada, not even a bowl in the room, nothing

pet fee $30, it’s the highest i’ve ever paid and we travel a lot so here it was a rip-off

charge a pet fee of $40 (for a room deep clean) which i think is excessive

pet fee is a little expensive and more expensive then competitors

they accepted pets with no issues. normal pet fee applied, but they were very accommodating.

pet fee is i think the lowest in the whole calgary area :-) - 25 per pet per the whole stay

no waiting or being on a shuttle

liked how the rooms had a full kitchen with all the necessary kitchen utensils

the staff was really accommodating for a very early check in

line up which was incredibly frustrating when it is later in the evening, we want to go to the bar and have a drink

i had wanted to spent significant time in the spa area- instead i spent it ordering room service and watching netflix

possible and staff could not accommodate with any aid-one of my reasons for booking was to use spa facilities which became out of the question as i could not walk, even aided, that far

little gym with water and towels in the fridge

park&fly offer for long term parking near the airport

gym was well equipped

get a chance to try out the gym or the cafe / restaurant

didn t like that we got charged a fee for room service, the rainfall shower and shower head didn t work very well

wished the breakfast room service was more affordable

nice gym

good location good breakfast good kitchen

it was so wonderful to have access to a laundry on site and there was even a little snack bar where you could purchase items to make a

very friendly staff, all the extras were covered, i.e coffee available, gym facilities

location, room size, cleanliness, kitchen, breakfast included in the rate

the gym

no gym!

stayed there on a weekend and there was a lot of noise from kids revving their cars and racing

property isn't really kids or family friendly

they have a laundry room on the 2nd floor which i really needed

of noise at night both from outside

the location of this hotel was really nice & i loved that there was no pet fee.

room service wasn't available, but thats covids fault

the pool was the highlight for my kids

liked the pool

d quiet) and hotel had all the amenities you could want

loved the gym

the gym was very nice and up to date.

new building, large gym

staff were incredible, from james the valet to the two ladies working behind the bar in the evening (16th august) whose names i didn t catch (-)an open breakfast bar was missing and could make the experience perfect. (-) music from the bar thrummed through the walls

no room service parking was costly

no variety for breakfast and room service wish it has more to offer

for room service breakfast and i didn t even get milk and sugar with my tea

the bar has amazing nighttime views and everything is also very picturesque

everything was perfect at this location, just needs 24/7 room service

the themed decor and amazing bar on the 27th

gym and pool area were very nice with beautiful views

) even though we were a couple room service only left one bottle of water and although not hugely important with price of room

amazing location, gym and swimming pool.

very clean , central, staff is above and beyond , very kind always smiling very nice with kids and pets

hotel is close to playgrounds and parks for kids. the area feels very safe

very clean, friendly staff, onsite gym, free breakfast, access to netflix, amazing view

breakfast was great: starbucks coffee, great selections of food. clean, modern, net hotel.

a small box of tide powdered laundry detergent is available at the front desk for $3

unfortunately due to covid breakfast was unavailable.

the facilities is great with on-site washing and drying facilities, gym, complimentary breakfast and within walking distance to trams in downtown

the pool and restaurant are great

in breakfast area one tv on a movie woman shooting kids in horror movie should have one on news the other channels for kids

also very convenient airport shuttle

great breakfast, lots of choices. kids loved the pool.

our favorite is the king suite with fireplace as it gives us a little privacy from the kids

the bar offered good options of drinks

on site bar / grill was very convenient and shuttle was super helpful and saved us 2 nights of car rental

place was immaculate, pool was nice, even the gym space was larger than usual

laundry, pool, beer , food

please purchase a roller to roll legs etc in the gym.

breakfast was great

great gym

gym open 24 hours (helped with jetlag) good selection for breakfast

the breakfast was very good

breakfast was good too

it was a lovely facility, bed was very comfortable. the pool room was great

was great, room was functional, just about, as had to place suitcase onto desk - great gym facilities, pool etc

pool is beautiful, a little on the cool side but in a spa setting with the soothing music, it was

when room service realised a mistake was made was immediately rectified

location, friendly staff, beautiful room with super comfortable bed, very nice spa and pool/hot tub

the biggest disappointment was the spa and pool area

gym was closed because of a water damage.

the bar area

that the pool was out of action the first stay: and the spa was out of action the second stay.

reason our rooms were taken, so for the same price they give us a suite , omg wonderful thing, pool amazing, everything clean , love this place , thank

food in bar area expensive but large portions and very tasty

location amazing ! bed and linens amazing ! spectacular bathrooms and the perfect gym

spa was great

room is too dark for family with kids

lovely bar to relax in

nice lounge, pool and exercise area

is good my kids enjoyed we enjoyed but not satisfied

it s in a great central location; has a nice restaurant and bar attached to it.

only one bathroom/change room in the gym/pool area

bar had a variety of unique cocktails

excellent amenities with a 24hr gym

great gym overlooking the terminals

bar waiter who happened to serve us old, tough chicken wings immediately removed them and provided

anyway during the stay, pool and fitness was available

gym was really good with new equipment

i had a lovely chat with the service rep checking out about the equipment in the gym

walking to the pool

we also used their nice large hot tub and indoor pool

even able to upgrade our room and give us connecting rooms as we were staying as a family with 3 kids

were able to walk across the road/ skywalk at 5:30am with our two kids

this has been pretty standard at other hotels with a charged pet

pet fee was only 10$

the first floor has pet friendly rooms and i brought my doggo, it was lovely, only a $10 pet fee

rooms are clean and laundry services available

rooftop pool and comfortable beds

lovely staff, facilitated early check in, clean, had character

an earlier flight and was worried since check in is at 4 pm, i called the hotel and requested an early check in and they said my room will be ready in 45 mins which was great

clean, friendly staff good facilities like the gym and computers to check emails

organized, nice gym, pleasant staff, good location

it would have been nice if the restaurant and bar were open

staff were very accommodating, very friendly to our kids

wifi drops out in

nothing. understand the restaurant is shut and pool. covid is reason. im ok.

there was no microwave in my room and no water in gym area ud83dude0d.

theres the fridge the ice cubes free parking and plus free breakfast!

think a pet fee per room would be better, we had 3 small dogs and paid $245 for the three nights extra-

#2 they say they are pet friendly; however, i booked through a third party, i paid the pet fee through the third party,

the price for the room was okay minus the large pet fee $245 for the three nights (we had 3 small

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they offer a complementary self-serve washer, and dryer which is amazing

gym was okay

could not connect to wifi in my room. wish there had been a hairdryer.

they don t clean or wipe the sink when they do room service, it was dusty

no right information given about room service

tight parking

lots of tv channels to choose from. good wifi connection. shower quality excellent!

we were also able to extend our stay with a late check out at no extra cost

pool was closed and it was not listed on the website we were really looking forward to swimming so

very nice hotel good location and breakfast was good too.

the swimming pool is small

thank you for the late check out it was greatly appreciated

kids like pool and hot tub and breakfast wise good to

nice hot breakfast; eggs , hash browns, sausages

awesome breakfast

kids love the popcorn & coffee by the reception

breakfast was available until 10 a m so we didn't need to rush and it had a nice selection.

that i didn't like something, just that i didn't have a chance to use the swimming pool,or weight room as i was only there for 1 night and arrive pretty late in the evening

the pool tiles also need a good scrubbing

great location, beautiful rooms and pool.

pool area was small, with no towels or seating

pool and spa were nice

friendly staff on a reception. good parking lot. good gym.

lovely big room and bathroom. pool and leisure centre are also good.

to the airport, excellent shuttle service to airport booked shuttle when we checked in to catch a early morning flight

swimming pool was not clean

as well as the gym, and especially the pool and barrel sauna

the kids were very excited

great facilities, used the pool, fitness centre and laundry. staff all really helpful

no soap or sponge in the 3rd even after recognizing room service wasn t in service

shuttle service to and from airport much appreciated

really nice room. very clean. handy having room service

clean, nice room for the price. $10 pet fee was great. most places are more than double that.

pet room was excellent - no carpets, close to outside door, spacious

overall all good lots of parking on back and everyone wants to park in front

$95 for a pet friendly room, which included a little gift bag for my dog, the gym is nice, lounge was a great spot to watch hockey, and there s a free breakfast that is

breakfast and gym were fantastic

pet fee of $50 per pet was added to the room charge at the end because they forgot about it in

the pet fee is outragous

also , they advertise as pet friendly and charged us $50 pet fee

pet fee was 50 dollars which was crazy , it should be way less.

$50 pet fee was the highest we ever paid at any hotel

breakfast was pretty nice

the breakfast bar was great with a large variety of breakfast foods

breakfast so poor, it would be great to see boiled eggs , but it’s complimentary, so, i can’t

1) i had an early check in and they waived off the early check in fee of $30 for me

breakfast could be better

enjoyed the pool and slide, the service was great, and we had a delicious dinner at the restaurant

was a construction at the whirlpool and swimming lessons for kids (wish we had known that before), but that was not too bad

much for kids

comfy beds. adjoining room was great for grandparents and kids

asked for a late check out and staff were very helpful

clean area, lots of parking, and kind reception people.

not a bad place for your money, no pool, small bar with vlts, close to lots of amenities

it was dirty. very unprofessional! trash everywhere in the parking lot

easy to find parking

lots of parking

along with fitness room, basketball court, hot tub, heated pool, waterslide - the list of extra facilities is

along with fitness room, basketball court, hot tub, heated pool, waterslide - the list of extra facilities is endless

staff was very helpful. helped me figure out shuttle. called the banff office for me.

the suite was comfortable and it was a bonus with the kitchenette

the location, the room itself plus the kitchenette, breakfast the pool& hot tub

pet fee was very reasonable

rooms were nice, big, bright and comfy. kids loved the pool and water slide.

value, friendly staff and there s a spa and water slide with a heated pool

also, not a major hardship, but the wifi didn't work for a better portion of our stay

pool and breakfast

polite staff; excellent food ; no pet fee; very comfortable bed; great linens

shuttle excellent service

great pool

nice hotel gym, pool and little steam room

awesome lobby with a happy hour bar and comfortable room for working

very small room that, felt that laundry facilities were an afterthought

hotel facilities and room service

there was access to the pool and gym even though we did not use them

pool and gym

pool, gym, large entry

it was very noisy with kids running in the halls and the noise from the pool

room service was perfect, except for one day when we received new towels in our room

the parking is a decent size and found a spot right away

pool closes too early.

great hotel. excellent pool/spa area. close to major malls and shops

my wife was thrilled to learn that they have laundry facilities on-site, with coin-operated machines

was fabulous the bar the restaurant it was an enjoyable stayi had to leave i wished i could ve stayed for another

in for the rotary convention in calgary the hotel has on site restaurants , close to malls and golf courses

the gym was really small and

very clean, great location, nice pool, gym and hot tub. friendly staff.

that it doesn t have a free breakfast and coffee!

the upgraded free breakfast had an unlimited bread bar that you can toast your bread yourself

pool and slide were great for the family, kids loved it

the restaurant is fantastic! my kids love the pool as well

logging into the wifi was ridiculous