nice and clean hotel the counter person very polite and nice i like the swimming pool being open until

great gym

wifi very poor

a long trip driving, we got a early check in, around 3:30pm

calgary for an event; clean and comfy room, good location, free onsite parking, friendly staff

polite staff; excellent food ; no pet fee; very comfortable bed; great linens

i was so surprised by the wonderful breakfast- had a cooked breakfast as well!

great (lots of selection) and the free beverages upon check in were a nice touch (we sat at the bar by the entrance and chatted with other guests till last call) underground parking is ample and

the pool is a little bit small and less fun for kids

the breakfast is awesome

pet fee was very reasonable

hanging around parking lot at night

pool was nice, complimentary tea, staff couldn't accommodate our laundry needs and offered to do our laundry for us for free, very thoughtful and kind

not a lot of parking

want to go as family, the room was very spacious and very clean, we love the swimming pool, the breakfast and all the staffs we re very friendly and the cost was very affordable

the location, the room itself plus the kitchenette, breakfast the pool& hot tub

the room is clean and the breakfast is good .

better communicate regarding the need to ore-schedule shuttle service

amnities and piol the kids love it

big room, free breakfast, water slide, complimentary laundry

they have secure wifi

towels had to ask for them, no towel bar on shower whe one was suppose to be, toilet seat did not fit the toilet overall appearance of

not a bad place for your money, no pool, small bar with vlts, close to lots of amenities

ich has yet to be received) parking lot and grounds, and the howling wind noise

there were at least 3 different groups of homeless people set up in the parking lot right up front

pet fee of $50 per pet was added to the room charge at the end because they forgot about it in

the pet fee is outragous

also , they advertise as pet friendly and charged us $50 pet fee

pet fee was 50 dollars which was crazy , it should be way less.

$50 pet fee was the highest we ever paid at any hotel

breakfast was excellent

breakfast could be better

pls make more option for free breakfast . thank you .

breakfast was good

my flight was cancelled and they allowed an early check in and had a great shuttle service

clean, nice room for the price. $10 pet fee was great. most places are more than double that.

pet room was excellent - no carpets, close to outside door, spacious

overall all good lots of parking on back and everyone wants to park in front

no wifi

there was no room service for 2 nights stay.

was too shallow for my teenager kids, hot tub was filthy like you’ll get out of it feeling like there’s a film of something

nice hot breakfast; eggs , hash browns, sausages

the pool they should put some accessories on it like mini slide for kids.

kids like pool and hot tub and breakfast wise good to

awesome breakfast

we loved the kitchen lady

pool area was available but we did not utilize it

the staff were really nice and chill, allowed me to have a late check out at 13:00 free of charge

not like the pool area was really small , not enough chairs for parents to seat and watch their kids

very nice hotel good location and breakfast was good too.

really nice room. very clean. handy having room service

i don't think they realize how their voices carry with the open kitchen

staff were great, the hotel was very clean, nice pool area, restaurant on property was very good, a great

stayed for one night between flights, close to the airport and shuttle is included

pool and spa was nice good

that i didn't like something, just that i didn't have a chance to use the swimming pool,or weight room as i was only there for 1 night and arrive pretty late in the evening

the pool tiles also need a good scrubbing

great location, beautiful rooms and pool.

room i liked. pool average. over all enjoyable

i like the kitchen. perfect for family.

we liked our dinner experience. the gym had great equipment

shuttle service to and from airport

okay because our stay in the hotel was extremely great because the kids enjoyed the swimming pool , cleanliness and most especially health safety of the hotel procedures

website says 24 hour shuttle however we couldn't get a shuttle until 4 am

spacious pool & gym was great staff was friendly (but didn’t get things done ipon request).

pool was great, our son loved the waterslide, beds were comfy, overall we had a great stay!

not get room service to deliver a drink to room

comfortable bed, fridge, microwave and good wifi.

the only true complaint i have is that the fitness centre

the room was beautiful, the pool area was awesome

the swimming pool, hot tun and sauna, and loved the indian food buffet, excellent service and ambiance

very friendly staff bar & coffee available in

exercycle in the gym was out of order

modern and comfortable rooms, front end staff were friendly and assisted with booking shuttle.

enjoyed the small bar in the evening

we really enjoyed using the pool table, the gym, as well as the work space on floor 2

lovely staff, facilitated early check in, clean, had character

i went during stampede (covid) and i asked for early check in because our flight arrived at 8am and they managed to accommodate us

restaurants were amazing! early check in was much appreciated

gym was quality (could have used a few more items)

the biggest disappointment was the spa and pool area

we loved the comfy beds and great view. kids especially enjoyed the pool.

and we took a hot tub and used the pool

gym was closed because of a water damage.

my children enjoyed the nice and clean pool

great room,comfy bed,great location,good gym,very clean & right opposite calgary viewing tower

milestones grill & bar

t the back of the hotel) served food for jet lagged kids

also, the complimentary ev charger was a pleasant surprise

is good my kids enjoyed we enjoyed but not satisfied

the hotel is very chic, great gym and beautiful breakfast which was included

asked for a late check out as we were meeting family coming in

spa was great

they had a bottle of wine for her and small gift from the spa for her bday

the gym had a brilliant view of the city

ke, treadmill etc

big convenience when we got home 5 hours later and had to wash all laundry and take precautions for bed bugs

not making it down to the pool after dinner

next to station, gym facilities and good internet

room service was available until midnite

when room service realised a mistake was made was immediately rectified

excellent food at breakfast

room service wasn t available during the day.

room, the look of the hotel, the fireplace, friendly staff, cleanliness, the pool and hot

the pool and gym facilities were also great

clean, updated, quiet, hot breakfast, comfortable

gym open 24 hours (helped with jetlag) good selection for breakfast

room was clean, laundry facilities available, rooms were spacious

great staff, great breakfast. nice gym facilities.

helped with early check in

think a pet fee per room would be better, we had 3 small dogs and paid $245 for the three nights extra-

the price for the room was okay minus the large pet fee $245 for the three nights (we had 3 small

#2 they say they are pet friendly; however, i booked through a third party, i paid the pet fee through the third party,

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they offer a complementary self-serve washer, and dryer which is amazing

gym was less than adequate

as well, staff were very friendly, lots of food options, and lots of amenities

everything was fabulous the bar the restaurant it was an enjoyable stay

quiet room...coffee...comfy beds...comfy pillows...clean.good room service

gym was nil.... elliptical and treadmill only - not conducive of 'fitness center'

love that the pool and hot tub are salt water!

the room service menu was interesting and delicious and the cafe and restaurant off the lobby were

very clean , central, staff is above and beyond , very kind always smiling very nice with kids and pets

thankfully we had put the security bar across which stopped her gaining full access

reliable wifi

the rooms weren t too clean , and there s no room service other than from the keg

the location of this hotel was really nice & i loved that there was no pet fee.

no free wifi, really?

awesome pool and slide for kids

room service -no chocolate milk, front desk was supposed to inform us, they did not

d quiet) and hotel had all the amenities you could want

mini bar options were great too

food and bar offerings are comfortable and offer a wide selection of options

the themed decor and amazing bar on the 27th

everything was perfect at this location, just needs 24/7 room service

good gym, nice room but the service and food was not up to $1000/night.

staff were incredible, from james the valet to the two ladies working behind the bar in the evening (16th august) whose names i didn t catch (-)an open breakfast bar was missing and could make the experience perfect. (-) music from the bar thrummed through the walls

lean and clean design of the room, gym, hospitality and consideration of the staffs both from the front desk and breakfast service

modern, great facilities especially the gym

loved the gym

r a courtyard) and friendly staff

to a boxed breakfast of: a cold breakfast sandwich, piece of fruit, bottle of juice, granola bar and a yogurt

clean and great size corner room with excellent kitchen facilities

excellent breakfast, location, comfort, service and price. i recommend 100%.

the laundry facilities on the ground floor are amazing

the fact that they have an ev charging station was a factor too

the room + having kitchenette

coin-operated laundry very handy

needs bigger gym and room smelt like someone had been smoking in it

good gym on the ground floor, not busy while i was there

access to the laundry was great

comfortable hotel with a nice cafe and a great gym

gym was well equipped

we ordered room service and it was amazing

nice gym

instant coffee in the room and the app to order room service was good, except took too long.

air conditioning in our room and too hot in our room my kids take off their clothes they didnt sleep properly and everytime we used the elevator the door

big room, twin beds, clean, tidy ..... good wifi, breakfast room.

we also ordered room service for breakfast, but they ran out of some of the items we ordered

property isn't really kids or family friendly

the laundry need to download the app and pay by credit card, not convenient for tourist.

there was also laundry on site and a printer if needed

laundry-facilities not very clean, breakfast ok for the price

like this hotel for its good location and efficient service, room with kitchen is preferred to me

tight parking

washes out fine when i do my own laundry) and i have never been charged this by any other hotel

pool was awesome for the kids

clean, modern and the kids loved the pool

room was big and clean, pool, water slide and hot tub were fun, and the service was great and kind

was easy access lots of parking staff was fantastic very helpful very happy with everything

very clean, breakfast was great and pacini s was great. pretty quiet location.

you get an apartment almost with a whole kitchen

great room, clean and comfortable. great complimentary breakfast.

the variety of breakfast a bit limited but never a big issue

the breakfast was great too

we appreciated the well equipped and new gym

first night to get over jet lag in very comfy bed after swim in nice relaxing pool and spa to

the bar was nice and the room was nice

staff at the restauarant / bar were very accomodating of our young childrenm (baby and toddler)

the pool looked lovely but it's location in the reception area was a little strange!

property very nice -clean and tidy excellent gym. good location

big room, nice jetted spa tub, two tvs, bed was comfortable, big balcony, breakfast was nice - a lot of variety, free

they got an upgraded room with a spa & we got the standard room

hotel overall was clean and tidy, nice breakfast and friendly staff

breakfast is included and accessible to downtown

free weights in the gym would have been better than the pulley machine.

gym is bad , food in the restaurant is at best terribl4

at that time, i requested early check in; this request was accommodated

the gym, the pool, the lobby bar.

very good bar and restaurant

had drinks and meal in the bar very reasonable for airport hotel

the room service personnel was phenomenal. and the room was clean and comfortable.

clean swimming pool, good restaurant, comfortable bed

delicious food and fast room service. pricey but delicious.

great to have a swim in the morning although pool is very small

great room. fantastic pool ans spa

at the airport due to an early morning flight and were very happy to learn that the breakfast bar would be open before we had to go to the airport

nice and new excellent gym and breakfast was good.

close to the airport with reliable shuttle.

the rooms were clean and comfortable and the pool was fun for the kids

location, ability to park my car there instead of at the airport, free shuttle service and a nice gym

pet fee was only 10$

this has been pretty standard at other hotels with a charged pet

the first floor has pet friendly rooms and i brought my doggo, it was lovely, only a $10 pet fee

the bathroom is so spa like

service with free shuttle from the airport had everything that was needed including a laundry for guests

pet fee is i think the lowest in the whole calgary area :-) - 25 per pet per the whole stay

they accepted pets with no issues. normal pet fee applied, but they were very accommodating.

they have free laundry and a full kitchen with cutlery’s and kitchenware

my kids loved their rooms and asked if we can bring them back again

room with a lovely kitchen, complimentary taxi to the airport

pressure horrible insufficient bath supplies considering no room service

the parking is a decent size and found a spot right away

i didn't like how many kids were in the pool.

the pool and waterslide are fabulous for kids and we spent hours there

room service was described as easy, and convenient

a very reasonable rate, including the pet fee

pet fee $30, it’s the highest i’ve ever paid and we travel a lot so here it was a rip-off

pet fee is a little expensive and more expensive then competitors

found the pet fee of $50 to be high, considering i have a 2 1/2 pound dog

charge a pet fee of $40 (for a room deep clean) which i think is excessive

arrived at 10 am from banff and they allowed us to have early check in

friendly staff, basil remembered taking my phone call when i called to make parking arrangements over a month prior

s initially told to walk through snow and get money from an atm in a rival hotel 0

took a while to get staff to help me get change for the laundry

the kids really wanted to go swimming and we were not able to

room service was sent up 20 mins later

great room, great breakfast, fun pool area, great access to city

everything, staff , breakfast, cleanliness, location and price

hot tub was good and pool warm

it was during covid so it was very quiet, but that made it even better. room service was great.

like that there is free parking and a complementary breakfast

clean pool area and clean/comfortable breakfast lounge

housekeeping gave us enough fresh towels and toiletries daily and best of all the one woman kitchen staff made sure the breakfast was always well stocked and very clean

liked everything, the room, continental breakfast and of course the pool with slide was a huge hit for my

the continental breakfast was filling