this motel has a great kitchen space for use by guests

shared kitchen friendly staff clean

place to stay, staff is very friendly, a good kitchen

nice kitchen

the provided cutlery in the common kitchen area is very outdated (e

pool is working as well as hot tub

good breakfast provided

breakfast was good, however, i would have liked a larger variety of cereals, yogourts, etc

loved that there was a washroom in the pool area.

the pool was excellent

small swimming pool but good for kids

kids running around. pressing buttons on the elevator.

pool and gym very small. breakfast line was so long we left.

i loved the temperature of the water in the pool easy control of the air

hard to sleep with kids running in hallways, ppl yelling

there was a very nice tv and a large bar fridge

the parking was plentiful and free, and the wifi was always working well

the parking was plentiful and free, and the wifi was always working well

the hotel has a bar that offers a room service and serves drinks until 11at night

the room was neat and there was wifi so you could connect to the internet

it has laundry machines.

late check out

kids enjoyed the pool

out they had laundry facilities on site, which was a nice bonus

have a grab bar in the bathtub wall

my only criticism would be that the breakfast area was too crowded with bus loads of kids

- they have an on site gym - far from the downtown hustle - safe parking that's free - good staff cons - it's around 5-15

and the ice machines and the laundry

breakfast was good, the staff were very friendly

the counter staff was very helpful to address our laundry needs

pet fee was $50 cad for the two dogs

5), in most of other hotels, it is less than $20!

think its a bit crazy that i was charged 75$ for a pet fee, while i stayed in a brand new holiday inn for the previous 2 nights and was charged 15$

pet fee is too expensive

was very slow, fan in the room was noisy and pet fee was $75 which is much more expensive than any hotel i ve stayed at

convenient to water park

breakfast was very good

breakfast was good. seemed to be something for everyone’s tastes.

breakfast included. new hotel.

bed was super comfy ac worked friendly staff close to shopping and close to water park

pool was a bit cold

plastic dishes and forks for breakfast.

we did not take advantage of the pool or free breakfast but were definitely told about them

i want to change a room because my kids need good sleep for next day competition

room cleaning is only done after 5 days, its a little long considering we were 2 adults 3 kids

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

breakfast was good location was ideal close to everything stores etc...

good and clean the breakfast was fantastic, i have recommended to the people to visit comfort inn gatineau once they

the staff was lovely and the breakfast was amazing. the rooms are very clean.

some guest where noisy but it's not the staff's fault. the breakfast room was crowded.

old, the adjoining room was awful why would you put kids beside two seniors in next room

only inconvenience, really, was that wifi was poor, and i was unable to stream music in my room

so with kids is hard to find place to boil milk

nice big room. comfortable bed. guest laundry.

middle east with different culture and they don't think live in a hotel not a home with a lot of kids

breakfast much better then in other equivalent hotels we stayed at previously

hill, etc tea in the afternoon at the hotel friendly staff umbrellas for use when it rains good wifi

they accommodated us with both early check in and late check out

room was comfortable, with room service available for added convenience

my room was spotless and spacious, and the little kitchen area was well-stocked and very helpful

everything about the room and loved the gym

excellent location and great gym facilities -opened 24 hours

my kids were freaked out and i was worried for my car

the only reason for the low facilities rating is due to covid restrictions around the gym

room service availability, it would have been a nice gesture to provide some compensating factor -

great bar upstairs and you can take drinks back to your room.

om service).

we had a problem new year's eve with kids running the halls and making unacceptable noise for several hours

restaurant

a beautiful hotel, rooms with a really nice aesthetic, gym on the top floor, great staff

would be nice to have room service option.

wifi worked perfectly, and the swimming pool was a real

hours the pool was opened to.

great location. amazing room. good gym. smart choice.

pool was great as was the gym facility restaurants were excellent and the servers were friendly with the children and very

of heavy wood from original design, difficult for me to lift, maybe not as friendly to seniors or kids

was closed and the kids were hyped to use it and thats one of the reasons we selected the hotel

in-room service for breakfast was on time, and the food was hot and delicious

small thing but there was no room service

good location. well equipped fitness center.

didn t work in certain areas of the room, like when i was in my bed i would only have 1 bar of wifi

the room was big and spacious loved the kitchen in the hotel idea .

room service came fast

wifi didn t connect, the outlets on one side of the bed didn t work, bathroom was really

gentleman at the front desk was very helpful and upgraded our room to a suite with a kitchen which was a bonus

hotel has a beautiful terrace bar that looks out over the canal and park

really enjoyed the selection of foods at breakfast

i liked the fourth floor lounge facility but it did get too busy at breakfast time

instance, i didn’t know about the exclusive lounge on the fourth four for free appetizers and breakfast until we checked out

breakfast was not as expected as fairmont standard

fewer screaming kids in pool than other

i requested for the park view but my kids freaked out of the 8 spiders they counted from outside the view window

the room was clean and they have a pool, so my kids were happy to spend some time there

the room was clean and they have a pool, so my kids were happy to spend some time there

it was nice to also have access to the gym

the bar had excellent knowledgable staff

shower was gorgeous but would have love if the water pressure was higher wifi was not working

{[

well located, super comfortable, nice space for kids (basket, ping-pong)

kids enjoyed the ball court and ping pong table

be glad when valet parking and room service are available, again.

nothing for the kids to do in hotel....no pool.

nothing for the kids to do in hotel....no pool.

for a couples outing without kids

parking fee is way too high. wifi should be free these days.

available restaurant, pool, gym services.

kids were around my floor making excessive noise. i think they have to put some rules about it.

bed and cot (for kids) was amazing! size of room was excellent.

the location. the modern gym. the breakfast buffet is really good and lots of choices.

bed and cot

didn’t love the bar because they didn’t have many options but the bartender was really nice

gym closed due to covid

clean rooms, comfortable beds, nice fitness center, nice bar and commmons area

walking distance to downtown comfortable beds nice bar within property

alt hotel ottawa has a small and well equipped gym, ice machines (levels 7 & 12), complementary computers with internet access, and beautiful

pool facilties were very good, room was great high enough up to get a good view of the river and

the room service menu was very limited

breakfast was not included nor was house keeping

kids room

clean and well presented, great swimming pool, handy with the swimming costume spinner, great gym facilities

took my small dog and there was no pet fee

pool & gym were a great bonus

they asked us before offering nice gifts to the kids and the kids loved the toy gifts

the pool was a key reason for picking this hotel for our kids

allowed access to microwave, use of mezzanine for meetings, has swimming pool access, great customer service

non-refundable pet fee of $100 was a bit much in my opinion but unfortunately you are limited in options when

very reasonable pet fee for folks traveling with dogs

felt that was not clearly informed of pet fee or apparent mat charge.

it has everything, sofa bed, kitchen with a large fridge

for early check in as travelling with seniors and they accepted whole heartedly right away

be sure to ask if breakfast for kids have an special rate, we didn't confirm and it was charged full price for a 3 years old

breakfast, bar and bar staff, location

we enjoyed the pool and fitness room

we saw several plates of half-devoured room service sitting outside doors in our hallway for quite a while

my room wasn't available. they said i had an upgrade but my kids had to sleep on a couch bed.

plus they had a dog and kids slamming the door and running in the hallway at 10:00 pm

the hotel has an indoor pool and the water was fairly warm when we were there

pool was a little cold

there was everything we needed, including laundry facilities

breakfast was nice

i travelled with 3 kids no sofa bed in the family room we got.

had two kids and had to carry everything up to the hotel

they noticed how much our kids have grown and generously upgraded our room

the restaurant and the gym.

noisy kids in hallway after midnight

the breakfast buffet was way beyond expectation and enjoyed the atmosphere that the great staff ensured

then the bar was closed until 4pm therefore nowhere to go hang out while we waited for our room

food offered in executive lounge was so good and enjoyed breakfast coffee and wine selection

a restaurant, a pool, a huge underground parking

cavil is food service at the pool is reeeeeally slow but they do warn you

pool , tv size , comfort of bed , size of room , kitchen

and love the how much space their is in the room, separate bedroom with little kitchen and living room

the hot breakfast was great and we e also truly appreciated the dog friendly atmosphere

fully equipped kitchen and roomy bath facilities

breakfast is good and the menu is changing everyday

the restaurant and bar area looked wonderful

say they are pet friendly but charge $40 a night pet fee

the pet fee of 40 per night is outrageous...

the sandman was one of the few hotels that allowed pets and had a reasonable pet fee

in the morning, when i went for shower the hot water not coming, have to call for room service then they got it fixed but got late for my appointment

the hotel was very quiet and parking was easy

very close to everything you need and a nice bagged breakfast in the morning

not like the fact that the pool was under repair and closed, which is one reason i picked this hotel, otherwise i would have

pool was a bit busy but very warm, kids enjoyed it

the suite was as expected and good enough for 2 adults, 2 kids and 1 baby

staff were friendly, room was wonderful, pool was enjoyable, and the breakfast was great!

very comfortable and the arrangements for breakfast were great, lots of variety ,and family friendly place

they have pool, that is open till 10 pm and gym 24/7

and my kids loved the pool

clean and spacious room, various complimentary breakfast, they also have free parking, gym, and pool

they tried their best to ensure breakfast experience was pleasant even with the covid restrictions

polite and very courteous staff. neat and organized breakfast

room, location, breakfast, clean, everything

system was quite good and the general ambience of the hotel including lounges, pool area and gym is highly commendable

if it was busy the breakfast was a bit sparse

potatoes at breakfast

outdoor pool facilities

the salt water pool and hot tub were great, rooms are spacious, bed comfortable, jazz nightly in the bar with

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet swimsuits and complimentary water bottles

the wifi never worked and we talked to the front desk about it many times

room service was fast and cleanliness which matters the most was 5

room was great, the pool and hot-tub where amazingly clean, the complinentary breakfast was a 10 out of 10

the room was nice, clean, coffee make, fridge, great room service

the wifi signal wasn't too good

the friendliness of the staff and willingness to please. cozy room tasty breakfast

on that room 709 there is no wifi connection

the smoothie at the bar was a very cute idea

gym is modern and well equipped

the gym area was clean

the pool and hot tub/spa was especially enjoyed by my kids as the pool room is always warm and nice

service, cookies at the front desk, generous hot buffet breakfast, breakfast staff are super friendly, great location, well kept facilities

the gym is well equipped

i would have liked the bar to be open a little later but that was ok.

breakfast was incredible and staff were extremely courteous to the guests

powdered eggs for breakfast.

rooms were nice, good water pressure, nice to have bar fridge and microwave en suite