sea and pool water were really very warm - thanks to the amazing weather - but meant it was hard to cool

snack bar was my favorite place

the kids club and family friendliness was impeccable and my daughter loved it

our kids loved seeing the families of coatis and iguanas roaming happily around the grounds, and the

when enquiring about transport to other towns nearby and bad information about given about the casino

the breakfast was probably the best food at the hotel

food in main pool restaurants is super tasty, room service super fast

the pool, the size of the hotel

the kids club was probably the best thing about this resort

for me, it was a bit off-putting that the pool restaurant closed early and equipment was being set up next to poolside lounge chairs due to a

it has free parking and a lot of interesting things like the cenote, iguanas here and there, and jungle

there was also no mention of no wifi in my room, which i had to walk to the common areas to use

the on site restaurant and bar are great and it's not a long walk into the town

no wifi in the tents, only in main reception/restaurant area which is a bit of a walk from some of the

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the wifi does not work reliably, and not at all when the weather is cloudy

bar and restaurant staff was friendly and accommodating as well

wifi was erratic so worked at times but not at others. i was glad i had a sim card.

it is part of the complex, we could go to the

jungle tropical setting, deep spa tub, wild life, chef cooked for us at 11 pm room service

rooms were clean, cosy, plenty of space, also a great pool, it’s away from tourist areas, quiet, tranquil

the breakfast was good and the pool was amazing

outdoors by the swimming pool

a clean and refreshing swimming pool

clean pool

breakfast can be improved at the hotel as there was no coffee and i cannot imagine my morning

good breakfast, location and amazing staff. thanks, siente tulum!

hotel, super clean, best breakfast with fresh fruit, eggs station, freshly made pancakes, secure parking, excellent rooftop,

you need to buy something, also there are several cafes just next to the hotel where you can have breakfast or lunch, they are inexpensive and super good

breakfast was delicious

the bar people also very friendly

for kids it’s so overstimulating… be prepared that when you ask for something or order something,

the beach was lovely and the hut bar with the swings

i had to critique, i would say the world cafe breakfast could have been better

pool and swim up bar area were very clean and well kept

it's cheap but you also get no extra

what i really missed was kitchen, there is just fridge and nothing else, no plates, glasses, cutlery

kitchen free drinking water, and fridge available

there is no kitchen in this hostel.

pool, kitchen, kitchen ware that you can use, no real common space to make friends) and the staff is very

same for rooftop pool- drinks double the price of elsewhere i

tulum on the beach / hotel area (triple the price when we booked) and use the sun loungers, pool area, and co-working space for free

the pool side and its bar was not working unfortunately during our stay.

breakfast was good (a little bit pricey)

huge supermarket, farmacia, coffee and juice bar, 24h minimarket

breakfast was delicious

they also have a really nice breakfast spot for the morning

could

also the restaurant has really nice breakfast

even as a dedicated foodie, the breakfast here stands out as my best meal in mexico

cups, jug of water, the unexpected by lovely humidifier and ambient sounds device), the pool area and breakfast area

the pool, while a great location, could have done with a clean

santos was always greeting us at breakfast and ensuring we had a good time

the roof top pool was unexpected and underused, to my advantage (i had it to myself the two times i used it)

very friendly staff. good breakfast. roof top pool.

beautifully designed! great breakfast in a great location by the pool. helpful staff.

the rooftop pool was good sized and had nice view

only downside is that no breakfast is included in the price

beautiful design and rooftop with a pool, and another pool on the main floor.

nice and healthy food linen sheeds on the beds airco and wifi fresh towels, also at the swimming pool very good products with a nice smell for the shower small swimming pool to refresh with

) the place also offers a nice, big pool and an outdoor gym, where regularly yoga classes will be held

a cute lil gym area

) the place also offers a nice, big pool and an outdoor gym, where regularly yoga classes will be held

there is a nice gym, a pool, the rooms are well-designed, and you really feel like you’re in a special spot

and the pool is cool

there are also buffets available with no reservations and have many variety & dessert bar

gloria from room service was probably one of the rudest, condescending people i ve ever encountered

the resort is massive, with multiple beach fronts, pool areas, a water park, numerous restaurants and facilities

downside was that the lifeguard at the kids’ water park spent most of the time watching videos on her phone instead of paying attention,

room service was good. the staff was very polite