large living room and nice kitchen

the mini bar is very, very well stocked with everything you need for a snack or drink

were thrilled with the large size of the suite and access to a kitchen so we didn't have to leave the room to get food (we brought out own); we also loved the

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

staff was very helpful,, easy checkin . breakfast was enjoyable and very clean .

the breakfast was very good

the staff was lovely and the breakfast was amazing. the rooms are very clean.

only 2 floors; well laid out; close to a good buffet: good breakfast on the property

half the equipment in the gym didn't work

cleanliness, pool, breakfast included, friendly staff.

plastic dishes and forks for breakfast.

i like the size of the beds and the comfy pillows. the breakfast buffet was excellent!!

i wish there was a hot tub in the pool area other than that the place is great.

outdoor pool in december was a cool novelty

casino next door was a bonus

comfort and view, room service was easy to contact

we used the pool/hot tub both indoors and out, ate at arome, and played a bit at the casino

we enjoyed the spa and the outdoor pool and the view was just stunning

my room was spotless and spacious, and the little kitchen area was well-stocked and very helpful

breakfast was great

great wifi everywhere

the room has a well-equipped kitchenette with a microwave and basic utensils, and full-length mirror

great breakfast and we were able to get early check in which was a bonus.

bad instructions for the breakfast.

breakfast was nice but couldn t truly accommodate a real gluten free experience

a bit weird when kids are around even though they are frosted, you can clearly see what's going on when doing

amazing espresso bar and breakfast

great bar upstairs and you can take drinks back to your room.

although the wifi signals were pretty good, it can only be used for text messaging; voice breaks a lot; and

was dirty laundry piled outside the suite entrance

middle east with different culture and they don't think live in a hotel not a home with a lot of kids

old, the adjoining room was awful why would you put kids beside two seniors in next room

there was no room service or replacement of bath towels during the 2 days of stay

bed, large and comfortable room, friendly staff, good breakfast, excellent drinks selection

instance, i didn’t know about the exclusive lounge on the fourth four for free appetizers and breakfast until we checked out

hotel has a beautiful terrace bar that looks out over the canal and park

breakfast and the restaurant at ground floor were enjoyable

really enjoyed the selection of foods at breakfast

the gym had a decent size and the wifi was fast and stable

had requested early check in, and somehow the room was cancelled

hotel, good restaurant, friendly staff, good gym and pool, very comfortable bed, excellent location

great location. amazing room. good gym. smart choice.

pool was smaller than i anticipated the photos made it look larger

breakfast, parking service, dining, gym, room comfort

there is only a small gym and no pool or hot tub which would have been nice.

we were disappointed they didn t have room service and instead of a nespresso machine a keurig or room service for coffee could be added

our kids had to walk by a man in a a drug induced manic state deficating and urinating on the street

small gym

we ordered room service for dinner and the food was excellent

of heavy wood from original design, difficult for me to lift, maybe not as friendly to seniors or kids

thanks to concierge andrew campbell for really going above and beyond and making sure that the kids received the

if the valet staff hadn't stolen my in ear pods, wifi not free and empty bar fridge

at the main desk, restaurant and bar were exceptional it s a beautiful facility very comfortable

room service was speedy and easy to order

reached late and couldn t use the pool and game room we book the hotel for

my kids was not happy with that

cozy room, beautiful view, fast room service

room service was fast and food

buffet breakfast was great

made room service impossible

loved the room, very spacious. pool and gym was a bonus.

the location is perfect, the breakfest was delicious and the bar was very convenient because it was extremly cold

i stayed with my 2 kids and wife for 4 days and it was great

the comfy suites, 24 hr laundry, complimentary breakfast has an omelet bar and everything you could want

lotus restaurant in the lobby had exceptional dinner at a very fair price & the included breakfast was beyond our expectations

- i ordered pizza from room service

ordered room service that was great too

my kids loved the 16th floor

took my small dog and there was no pet fee

they asked us before offering nice gifts to the kids and the kids loved the toy gifts

fantastic pool and gym area. room was clean and had a nice view.

room service was nice and organized

hotel is old needs to be revamped, the tv connection to personal device was not working, no late check out, the hotel did not respond to my

room service failed to come twice

pool

second, i ordered room service only to find out after waiting for an hour that my order was not submitted to the

wish the pool was deeper

the pool and the breakfast station

it's nice to have a good restaurant, a room service, a valet parking option and a pool too

staff took care of us though helping easing the movement of sleepy kids late at night

wifi is spotty.

water in the pool, too cold for kids.

we went to ottawa to enjoy the nordik spa in chelsea which was a pleasant 20 minute drive

the bar was great and the staff was very attentive / friendly. good food and service.

fantastic concierge. great breakfast great location

at breakfast this morning, the waitress was excellent

mini bar fridge and safe

the menu for room service was super basic

gym closed due to covid

alt hotel ottawa has a small and well equipped gym, ice machines (levels 7 & 12), complementary computers with internet access, and beautiful

staff were friendly, easy check in/out, super clean, gym facilities small but good.

the gym was good!

clean rooms, comfortable beds, nice fitness center, nice bar and commmons area

didn t work, no daily room service, had to go to receptionist to get coffee pods every day,parking at motel very

the restaurant and the gym.

they noticed how much our kids have grown and generously upgraded our room

wish breakfast was included with the room price.

the room was a good size for us - 2 adults and 2 kids under 3. very friendly staff.

pricey, in my opinion, and also the kitchen closes 9:30 pm so no luck getting any late night room service snacks

don't want to listen to your kids running around screaming)

i was not feeling so good one morning and it was luxury to lie in bed in robes, order room service brunch & watch the kardashians, just like we would at home

cocotte, the hotel's bar & restaurant, is a little on the expensive side but the brunch was really good, and it's a

the hotel restaurant cocotte bistro has delicious food at the restaurant and for room service

the staff is helpful and efficient, also works flexible to accommodate the late check out on parking

wifi sucks and they're isn't any pool...

this hotel also has good laundry facilities

hotel bar was pricey but i will say the beers on tap and were very good.

kitchen surfaces weren't clean fully and had sticky spots

was very slow, fan in the room was noisy and pet fee was $75 which is much more expensive than any hotel i ve stayed at

pet fee is too expensive

pet fee was $50 cad for the two dogs

5), in most of other hotels, it is less than $20!

think its a bit crazy that i was charged 75$ for a pet fee, while i stayed in a brand new holiday inn for the previous 2 nights and was charged 15$

and the ice machines and the laundry

the counter staff was very helpful to address our laundry needs

they helped us with early check in given we had journeyed overnight

expensive gym very basic no hot items at breakfast small tv

we were over joyed to find a laundry as well

my son was able to talk to them to be able to go to the pool

also the hotel has removed the coffee bar from the foyer which meant i had to leave to get a coffee as i didn't want to disturb the other

were no laundry area to clean clothes that i needed to wear for the 3 days

was very cold and i had a complimentary late check out which was great, however we could not get back into out room after

from occasional noise coming from the adjoining bar and restaurant, this was a fantastic place to stay

the pool was small but ok it wasn’t busy when we went

the staff was great - the rooms are comfortable and clean. the gym was great too.

pool was too small not enough towels at pool station

in room no glasses or cups or ice bucket no record of my reservation when i got there with two kids at 10 at night after a 5 hour drive i was lucky they had one room

a safe box, so i had to carry my handbag all the time while going down to the pool and even to breakfast

good breakfast and great staff

great staff, quiet room, location, pool, hot or cold breakfast, plus checkout not till 12pm

the big room and the breakfast

in a great location, they do have a pool gym and hot tub

pool

felt that was not clearly informed of pet fee or apparent mat charge.

non-refundable pet fee of $100 was a bit much in my opinion but unfortunately you are limited in options when

very reasonable pet fee for folks traveling with dogs

the options for breakfast could be better.

isn't very close to the airport at all and the airport shuttle doesn't start to 6am so if you have an early flight to the usa you'll miss breakfast and

say they are pet friendly but charge $40 a night pet fee

the sandman was one of the few hotels that allowed pets and had a reasonable pet fee

the pet fee of 40 per night is outrageous...

chop attached to the hotel is a great bonus, with great parking and an excellent room to stay in

the room was sooo nice, spacious, and loved the kitchen and separate bedroom

appreciated the taxi voucher to get to the airport since their airport shuttle service wasn't operating because of covid

the breakfast didn't have enough varieties, but it was still ok

great spacious room with excellent breakfast with very friendly people

shuttle service not24 hour

and very helpful staff, great breakfast, cleanliness of the suite, free airport shuttle service

service with the bar and kitchen

ved the see through window from the bedroom), wonderful scenic view of the golf course and great room service

spa like atmosphere clean comfortable bed and pillows great views of fall colours on the gatineau

all serving sizes) the hotel also welcomes outside members to use the gym and pools so there was swimming lessons happening when we were using the pool, and some

we like the location. we are golfers so this is the best place to stay.

absolutely loved how the gym overlooked the pool so my older kids could play and swim while i watched them and could be active at the same time

wonderful check in clean! great breakfast pool was clean and great for kids!

breakfast great. having starbucks coffee was a bonus. bed comfort superior.

morning breakfast sélection was great

they have pool, that is open till 10 pm and gym 24/7

travelled with 3 kids and the breakfast wasn't as expected

the suite was as expected and good enough for 2 adults, 2 kids and 1 baby

only one person could book the gym at a time

some alone time away from the kids

cleanliness and breakfast was great.

the restaurant and bar area looked wonderful

nice kitchen

the provided cutlery in the common kitchen area is very outdated (e

there was a kitchen which you can use and free tea and coffee.

place to stay, staff is very friendly, a good kitchen

this motel has a great kitchen space for use by guests

liked the gym facilities

nice comfy beds and the facilities like the gym and pool are good

the room was nice, clean, coffee make, fridge, great room service

couldn't get wifi to work

the restaurant and bar downstairs

they gym is poorly maintained - both treadmills were out of order the whole week i was there, the one

breakfast with rotating daily cooked extras, use of the gym, plenty of parking, comfortable rooms with lots of space

bacon served at breakfast was the worst thing i ever ate

comfortable hotel with amazing staff and hot breakfast included

location, the ability to park our cargo trailer, and the quiet room

the gym is well stocked and the staff are ever ready to attend to you

gym was spacious and had plenty of equipment

room, location, breakfast, clean, everything

big thanks for gym - well equipped, with towels and water in a cooler

polite and very courteous staff. neat and organized breakfast

) pool was nice and the temperature of the water was not too cold, they have a gym with a good veriaty of equipment

the bar staff were amazing and friendly.

gym, pool are accessible bar and restaurant closed because of covid19 the staff was okay.

i would have liked the bar to be open a little later but that was ok.

the room and pool