the pool was very relaxing and great if you have kids

arcade, rooms with balconies overlooking pool area, a gym with dumbbells, treadmill, and elliptical

fix the wifi

restaurant in the hotel with bar, amazing indoor pool with gazebo bar and sauna

additional breakfast cost is a bit much, but it has been for years~

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

additude of employees great room lots of parking chooses i had a semi truck ,just the

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

we liked the pool and the hot tub. the cleanliness of the hotel was excellent. loved it.

kitchenette bottom cabinets had something spilled all over them from before was not wiped down

that no rooms have tubs, yet the pictures on the website clearly showed a 2-room suite with a kitchenette

the pool was cold but the kids didn't seem to mind

the breakfast was great

close to our location for work. the pool was perfect.

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

pool water seemed dirty

nice rooms. eclipse welcome package. nice view of square. nice gym. nice staff.

was traveling with my family 2 adults and 2 kids

i would highly recommend putting grab bars in the shower

the coffee bar/ drink bar hours are not convenient

location perfect staff friendly. pool spa nice touch.

and pillows were very comfortable, nice tv and lots of channels, eveything i needed in a room, pool and hot tub were very nice

ii especially like the small pool and modest gym facilities

didn't eat the breakfast

not have breakfast

it was cool. hard to get towels and bar soap when we needed them.

no breakfast was included

the price and i couldn't utilize the pool

excellent, nice staff, great room, nice bar and resto.

comfortable clean room, and had great bar food and drinks in the lounge.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

the front desk was helpful and the bar was comfortable with nice specialty drinks

bed like a cloud. gym was insane.

the gym was ok some machines were not working properly

pool was out of order

especially in the bar and kitchen

got the wrong room); people came into my room even though i refused room service

been served at a later time, i didn t have breakfast due to this and there was no breakfast room service

lots of seating in breakfast room

the bathroom was very large and a late check out was accommodated.

a king suite which include a full kitchen

the free wifi was much appreciated

great location, delicious breakfast included, gym

amazing, friendly staff and a delicious breakfast with a waffle maker

there needs to be accomadations for early check in.

with kids you microwave more than many things

the breakfast wash way better than most hotel breakfasts

gym could improve its offer but still it was decent

highly recommended, breakfast was good, the entire was place was very clean too

nice hotel, good breakfast, and awesome staff.

continental breakfast was well varied and fresh

we also loved the breakfast variety

breakfast was good ud83dude0b

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

had an old laundry smell

hallway smelled like smoke and laundry

big room, aircon, laundry facilities, comfy bed

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

was tasty,but they seemed short staffed on cleaning & kitchen staff to help manage the needs of so many guests

towels at pool and hot tub

black-out curtains were really good free wifi was sufficiently fast breakfast was filling and had enough

the kids had fun in the pool

conveniently located to the highway.friendly helpful staff. great breakfast

they leave the kitchen door open and the kitchen was a mess the whole time i was there

not much on breakfast but that's why you have the kitchen to cook too

is a well equipped kitchen in the room, but all the plates, cutlery, cups, etc

that had a kitchen in the room

the ice machine, the elevator, the business room, the pool, and there was no iron in my room

i would have loved a breakfast to go bag with a muffin or fruit or something.

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

breakfast was fine

breakfast and friendly staff

breakfast needs a bit more hot options. the rates could go lower to attract more people.

pool time

good gym equipment

very comy, washroom very good, good location, swimming pool ok, the water could be warmer

breakfast timings start from 6 am. very few hotels start such early.

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

very close to the airport with shuttle!

convenience to airport for early morning flight. shuttle got is there & picked up very quickly.

there were stains in the carpets and we found peanuts and a bright pink kids bracelet on the floor in our room, clear evidence that it had not been vacuumed

with kids, we can't buy all our meals at the hotel

shuttle to the airport is 24/7.

staff was nice and the young lady in the kitchen on saturday night (2/25) near closing went out her way to make sure our food was good

was friendly rooms were clean and comfortable ate at the bar area and food was good and timely it is near the airport and our son used the shuttle to get to

they have a 1 1/2 hour time slots for the pool

next to the airport w shuttle service

my son really enjoyed the pool

was charged a pet fee that was not quoted in my original web search

was great, pool was nice, room was comfy, location was close to everything

laundry room in hotel

excellent location with shuttle service

operated, clean, staff was super pleasant, coffee around the clock, pool was great, ample parking, close to everything, pet friendly no matter the size, kid friendly

some of the staff at the breakfast bar were unfriendly and made me feel uncomfortable.

very comfortable room and friendly staff. the gym was outstanding!

just don't try to walk to the hotel even though on the map it looks close, take the courtesy shuttle)

the bed was so so comfy and my kids enjoyed the pool

answers about the shuttle to the airport

pool and breakfast

did nothing to stop kids from running up and down halls playing with hockey sticks

breakfast should have been extended on weekends.

nice large room, friendly staff , close to the airport with free shuttle service

leisurely swim in the pool and soak in the hot tub helped me sleep very soundly

was pet friendly and reasonably priced

close to the airport! good breakfast options! room was clean and comfortable!

pool

comfy beds, quiet, good breakfast and shuttle service to airport

clean, staff very nice, free airport shuttle, hot breakfast included, indoor pool and gym, big room with fridge, micro and coffee machine

$75 pet fee for just one night. too expensive.

we got surprised with a $75 pet fee. that's high.

aware of pet fee

i was charged a pet fee of 75

clean and comfortable. great breakfast included.

breakfast was delicious

due to covid the pool and fitness was closed as well as breakfast area however bagels yogurt and fruit was provided

excuse of a breakfast - even the coffee was only warm, although there was a microwave in which to heat it up

the breakfast had a variety and the coffee bar rocked with flavored syrups and regular-sized to-go cups

free breakfast with real plates and utensils plus a bar/lounge on site

no pet fee

breakfast was good had a great variety

less being offered in the breakfast bar than previous stays

no shuttle, although stated there is

the breakfast bar we thought was great

there was a laundry on site for guests to use but again we did not use this facility

clean rooms and everything was available. the breakfast was good

then getting home near midnight and having to immediately do laundry and shower + wash our hair

family had everything that we needed for breakfast, fresh waffles, eggs, sausages , yogurt and fruits

free breakfast was terrific

their shuttle also has a 3 mile dropoff/pickup distance, so very useful

were told about the pool hours when we checked in, but when we asked to access the pool half way through our stay which

staff was very helpful and friendly. room very nice. great breakfast

breakfast was excellent, staff really made sure everything was abundant and tidy

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

didn't have any non pork options when they served eggs for breakfast , they added ham to all of it

great breakfast great location amazing staff super clean, neat, and worth the stay

they did not have bacon at breakfast

laundry , pool all amenities needed

granddaughters loved the pool and playing basketball..

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in the lobby

the staff & shuttle were excellent!

friendliness of staff, good breakfast, proximity to airport and free airport shuttle

the salt water pool was also very clean and well kept

serve same breakfast every day no variation. expecting to improve breakfast items..

breakfast, room, and gym were perfect for us!

nice size room. nice hot water. gym was good.

breakfast good

excellent value for the price, plus free breakfast

breakfast was hot & plentiful

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

very good location. near by shops & restaurant. very good breakfast.

a nice variety available for continental breakfast

the breakfast!!! it was just breads, bagel and juice

the staff was very kind ! breakfast was good !

staff was very friendly and did their best to accommodate early check in for me which i do

free laundry, tuesday free dinner! on sure gym

candlewood provides free laundry facilities for its guests, which is a nice bonus

free laundry is nice

free laundry, exercise facility

was happy to stay here, but i would be happier if the gym was paid more attention about the equipments quality

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry and a $1 for detergent

gym is 24 hours and has enough equipment

pool was open and super clean

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

the pool was small but perfect for a splash with the kids

was great and awesum, customer service, pool, gym, breakfast

this place is clean and had a great breakfast.. only issue was hot tub was out of order

longer hours for breakfast more air circulation on hallway

the staff even prepared our room for early check in for my daughter which was a bonus for me

updated, fresh feel; excellent beds. nice workout facility. very complete breakfast.

i did have to pay a pet fee but it was worth it

i love that the facilities allowed you to do laundry at no extra cost

room well stocked kitchenette comfortable bed excellent breakfast bar we got everything we needed in a hotel for a

location, room size, quality and variety of breakfast food, but mostly the excellent staff!

the full kitchen was phenomenal, the bed was super comfy.

breakfast area was tight at times but it was the holiday times but it wasn't crowded to the point

got all that, plus a great complimentary breakfast when we checked out

breakfast was small but well enough for a day trip

breakfast items

the breakfast

kitchen supplies are limited, not doubt due to orleans having grown feet on the staff, but they

convenience of kitchen during longer stay

the room was clean and the size with the kitchen was just the right fit for us

the laundry worked

of the laundry facility and vending machines

late check out until noon with no extra cost

only great thing is no pet fee and my dog was with us

early check in nice staff

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

room was clean and big, pool was nice and the breakfast was great

clean, great staff, good breakfast, beds are very comfortable, rooms are large and design to your needs, good selection

the breakfast and the pool

pool clean and ready as advertised, fresh fruit and nutty fruity oatmeal made for a healthy breakfast

the breakfast was also good